Hoteller i DeKalb

«Very helpful staff..- from manager to everybody at the check in, as well as breakfast personnel and cleaning! Impressed over this hotel :)»

«The hotel is unkept and not maintained. Room smelled of mildew, remote was sticky and appeared to have been chewed on by a dog. Shower had little water pressure and vanity light flickered. The breakfast was all empty calories, pop tarts and stale mini donuts, with no hot food or proteins. Walls were thin, could hear rooms next door conversation, coughing, and TV.»

«Staff was cordial. The room was clean. Breakfast was nice.»

«The front desk and bartender customer service was absolutely amazing!!»

«We went to this property for a quick 24-hour trip to get out of the house during the cold weather stretch. We'd been there once before a few years back and had a great experience - this time around it was a terrible experience and we will NEVER be back! I am not one to write reviews but people looking for a place to stay should be warned to spend their money somewhere else! This property is FILTHY! The kids' pool had TONS of green algae growing around the slide and all the rope. The pool leaked ...

«Free breakfast was just waffles. Arriving door was out of batteries and i couldnt get in. Misleading information i wanted to stay another night they have charge me 180 for one night extra without telling me.»

«I arrived at 3:10 (check in is at 3:00pm) and was told they did not have a room available said it might be 30 minutes or so. So I waiting for approximately 20 minutes before he told me he had a room I could have since the group in front of me went to eat. I had a reservation, no reason a room should not have been ready.»

«First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work ...

«Staff »

«Great Service »

«The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. »

«Great»

«We stay here every time we are in this area. The owner is very friendly!! The rooms are comfortable!!»

«No»

«Rooms and common areas clean, comfortable, friendly staff. Brkfst selection/food was great! No probs, parking was good. Will stay here again when in Chi area.»

«Staff was incredibly friendly and helpful. Sadly, the hotel is in a very old condition. My room had a sofa that looked like it was twenty years old. Lots of stains and the shower was so so. For the price it wasn’t bad but I won’t be staying here again. »

«There were issues with the hot tub. They tried to make the best of the situation. »