Ill go through the best bits first , check in was easy, I was given all the details I needed . The room had a nice river view, the bed was ok for wife but a bit hard for me ( but thats just a personal choice) . Tv was painfully slow to use ( how do you get a slow tv!) . So now to the reason it didnt get top marks ..
As we walked to the room over a courtyard there were 2 discarded muffins sat on the windowsill next to the door , they were there the next day altho cleaning staff were stood almost next to them .. also just near the courtyard numerous tables had leftovers which weren't being picked up ( it wasnt busy) including unbelievably a used nappy on the table. ( there are some horrible people). Ok i may be nitpicking but it didnt give a good vibe ..
Now the title ... it seemed that every door handle was either loose or repaired with 2" screws . The annexe main door had all 4 screws loose , the fire door on the first floor had a screw with the head damaged sticking out dangerously and the room door felt like the mechanism was about to come away every time you shut it from the outside. And the toilet in the room wasnt the most stable and again the 2" screws were evident .
So overall staff in the pub were great, any food we had was great , the actual rooms were clean enough but the communal areas in the annexe although painted just gave a tired and unloved impression.