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Anmeldelser av Le Pavillon Hoi An Luxury Resort & Spa

Le Pavillon Hoi An Luxury Resort & Spa
145B Tran Nhan Tong, Hoi An, Quang Nam

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 147 av totalt 212 anmeldelser." "
Rangering på 8 − Bra. 52 av totalt 212 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 212 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 212 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 212 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

Anmeldelser

10/10 – Utmerket

Hoang Minh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Veldig fint og rolig sted hvis du ønsker å ha ro samtidig som det er kort vei til gamlebyen. Hotellet har sykler til utlån slik at mann kan komme seg inn til gamle byen (ca 10 min på sykkel)
Bodde her 2 netter i desember 2019
Svar fra Giao Ngo (Ms.) - Group Ecommerce Manager den 28. des. 2019
Dear Hoang Minh, We are delighted to hear you had a great stay with us and that the location was convenient. We are very proud of our staff and how kind and friendly they are to all our guests. Hope to see you back again very soon. With best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hoi an
We had some problems communicating in english with the Staff. This made several problems for us. Good with free bikerental and transfers to the Beach and City.
Bodde her 4 netter i august 2019
Svar fra Management Team. den 26. aug. 2019
Dear Valued Guest, Thank you for choosing us for your holiday, And really sorry to know that the problems communicated in English with the Staff. All of us hope to be of service again. With our best wishes Management Team.

10/10 – Utmerket

Line Thi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beste personale!
Vi ble møtt på resepsjonen med kald iste og super serviceinnstilte personale av bagasje, innsjekking og alt! Nydelige personale! Hotellet er i god stand, men kunne vært bedre. Men beste hotellet i Hoi An hittil for billig penge!
Bodde her 2 netter i juli 2019
Svar fra Management Team. den 27. juli 2019
Dear Ms Line, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our resort. We hope to have an opportunity to see you return sometime soon. Kind regards, Management Team.

10/10 – Utmerket

Bjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superb Hotel
Perfect ,..svært flott opphold, lekkert hotel med super beliggenhet her er det rolig og deilig å være . En fantastisk staff med smil, vennlighet og alltid tilstede for gjestene Høydepunkter: Gratis sykkelutlån,.gratis buss til Hoi An Ancient Town , herlig frokost ,..Lekre rom, flott basseng . Beste opphold vi har hatt i Vietnam Takk til alle på hotellet,..savner dere og håper å komme tilbake

10/10 – Utmerket

David

Bodde her 3 netter i januar 2024

8/10 – Bra

Yuichi og Los Altos Hills

Bodde her 4 netter i desember 2023

6/10 – Grei

seung hun

Bodde her 2 netter i august 2022

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Even een kanttekening, het zwembad ligt in de schaduw, 2 bedjes van de 20 krijgen maar zon, en het is heel jammer!! Voor de zon moest je naar het strand met een busje, en dat is 15 minuten rijden.
Bodde her 20 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 10. feb. 2020
Dear Valued Guest, Thank you so much for taking your precious time in giving us a great detailed review of your overall holistic experience and rating. We hope to see you back very soon. With best regards,

10/10 – Utmerket

Brad

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best hotels I’ve stayed at, cleaniness and staff wise
Bodde her 5 netter i april 2018
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 10. feb. 2020
Dear Brad, How wonderful to see your review. It's our honor to have you and your family stayed with us during your vacation in Hoi An. We're glad that our staffs, facilities and the room made you feel satisfied. We do hope to have a chance to welcome you again. With best regards,

10/10 – Utmerket

Jun

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
좋아요
펜트하우스 진짜 너무좋아여
Bodde her 2 netter i januar 2020
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 10. feb. 2020
Dear Jun, We are delighted to hear you had a great stay with us and that the facilities were so comfortable. We are very proud of our staff and how kind and friendly they are to all our guests. Hope to see you back again very soon. With best regards,

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
滞在自体は非常に良かった。 ただチェックアウトの際にトリップアドバイザーへの最高評価をさせられることが非常に残念です。
Bodde her 3 netter i desember 2019
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 10. feb. 2020
Dear Valued Guest, Thanks for reaching out and letting us know what a great time you had with us. All our staff are very friendly and definitely a focus for all of us to deliver great service to our guests. We hope you can come back again soon. With best regards,

10/10 – Utmerket

hideki og 東京、日本

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
『「サービスは人」を良い意味で感じた旅行』 お正月休みに家族4人(小学生2)で１週間泊まりました。 清潔で掃除も行き届いており、スタッフもレストランやフロントでとても好意的に対応頂き感謝しています。 大晦日のガラディナーも楽しめました。 ベトナム人のスタッフに触れ、「温厚で良い人／国」だなぁと感じました。
Bodde her 6 netter i desember 2019
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 10. feb. 2020
Dear Hideki, How great it is when you and your family had memorable memories stayed with us. Make all the best and guest satisfied is our biggest aim. Thank you so much and we hope with all the best impression you've been through, you could come back and stay with us again. With best regards,

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Bodde her 2 netter i desember 2019
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 4. jan. 2020
Dear Valued Guest, How great it is when you and your family had memorable memories stayed with us. Make all the best and guest satisfied is our biggest aim. Thank you so much and we hope with all the best impression you've been through, you could come back and stay with us again. With best regards,

6/10 – Grei

remy og 澳門

Reiste med partner
Likte: Personale og service
房間整潔度有待改善，整體感覺不太舒服，地方不算方便，接駁車不多，早餐選擇不算多，希望可以改善！！！！
Bodde her 1 natt i desember 2019
Svar fra Giao Ngo (Ms.) - Ecommerce Manager den 10. feb. 2020
Dear Remy, We are sorry to hear that you are not happy with the location. We are on the city center which is only 1.3 km to the Hoi An Ancient Town. There are many shops, restaurants, spa...nearby the hotel. We do hope that our reception can have a chance to assist you on your next holiday. With best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is friendly, location is convenient to travel. Rooms are small.
Bodde her 1 natt i oktober 2019
Svar fra Management Team. den 12. okt. 2019
Dear our Valued Guest, Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were fantastic. The breakfast was great, and shuttle serivce always relaible. Would recommend to others
Bodde her 3 netter i september 2019
Svar fra Management Team. den 12. okt. 2019
Dear Guest Thank you very much for your positive review. We are looking forward to welcoming you back in the near future. Kind regards,

8/10 – Bra

MR R V

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful stay-
This was our little oasis after a busy day in the goings on in Hoi an. A 2km bike ride in - bikes (supplied by hotel) were a bit “touch n go”. But independent transport non the less! Which we enjoyed. While the staff were keen to please we found some of them in our face too much about getting a good review. They all asked us the same questions over and over.Swimmining pool was lovely - could do with a clean. Upgrades to finishes out side awnings etc while we were there - obviously keen to keep things fresh.
Bodde her 4 netter i september 2019
Svar fra Management Team. den 19. sep. 2019
Dear Mr RV, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the Resort. We are sorry about our staff for asking to write a review many to disturb you and make you unconformable. We are looking forward to welcoming you back soon. Warm regards, Management Team.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 1 natt i august 2019
Svar fra Management Team. den 26. aug. 2019
Dear Valued Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes Management Team.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Swimming pool and bar was great. Need to clean up the overall look of the property
Bodde her 4 netter i august 2019
Svar fra Management Team. den 28. aug. 2019
Dear Valued Guest, Thank you very much for your positive review. We are looking forward to welcoming you back in the near future. Kind regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019
Svar fra Management Team. den 28. aug. 2019
Dear Valued Guest, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our resort. We hope to have an opportunity to see you return sometime soon. Kind regards,

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i juli 2019
Svar fra Management Team den 28. aug. 2019
Dear Valued Guest, Thank you for your review, It was our pleasure serving you, Looking forward to welcoming you back Le Pavillon Hoi An Luxury Resort. Kind Regards! Management Team

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great location. A walk of around 30 minutes to the Old Town however the hotel ran a shuttle bus a few times a day if you did not like a long walk.The staff were super friendly and helped you at all times. The hotel was very clean and decorated to a high standard.
Bodde her 9 netter i juli 2019
Svar fra reservation den 29. juli 2019
thank you very much for your feedback

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a fantastic place to stay - just 10-15 mins walk from old town - but a free shuttle available. Happy hour at the pool each day. Beautiful unique roms. Coolish swimming pool. bicycles for free. Huge breakfast. We love our stay here. The pool service with plenty of fresh towels was amazing! The spa was amazing with 2 for 1 - just perfection! The green trees with lanterns in them was lovely also.
Bodde her 4 netter i juli 2019
Svar fra Management Team. den 27. juli 2019
Dear Guest, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards Management Team

6/10 – Grei

Verifisert reisende

Likte: Romkomfort
Likte ikke: Personale og service
그냥 그런 호텔...ㅠ.ㅠ
방만 큰 호텔입니다. 조식이나 수영장은 별로고요..
Bodde her 4 netter i juli 2019
Svar fra Management Team. den 27. juli 2019
Dear Guest, Thank you for taking the time to provide your feedback. We are sorry that our breakfast and pool did not meet your expectations. All of us hope to be of service again. With our best wishes Management Team.

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Impressive
Surprisingly overwhelming how nice the hotel is for the price, great standard and would happily return.
Bodde her 1 natt i juli 2019
Svar fra Management Team. den 15. juli 2019
Dear How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent buffet breakfast. The pool area is beautiful and a great pool . Room was spacious and clean
Bodde her 1 natt i juli 2019
Svar fra Management Team den 15. juli 2019
Dear Guest Thank you very much for your positive review. We hope to have the pleasure of welcoming you back in the near future. Kind regards,

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool is wonderful. The breakfast buffet had lots of variety.
Bodde her 3 netter i juni 2019
Svar fra Management Team. den 10. juli 2019
Dear Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wish Management Team.

10/10 – Utmerket

Yee Man

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2019
Svar fra Management Team den 19. juni 2019
Dear Yee Man Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great place to stay
Quaint, clean, and nice size room, and super friendly and helpful staff! Free shuttle to town. Delicious breakfast. Nice view. A bit away from town which is nice if you prefer quiet.
Bodde her 2 netter i juni 2019
Svar fra Management Team. den 19. juni 2019
Dear Valued Guest, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mai 2019
Svar fra Management Team. den 19. juni 2019
Dear Guest, Thank you very much for your positive review. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Management Team.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
19년 5월27~28일
패밀리룸 7층이었구요 방2개가 연결됨 굉장히 넓고 욕조있었고 테라스있고 넓고 쾌적하고 조용하고 수영장물도 깨끗하고 조식 부페도 괜찮았음. 종류많았고요~올드타운 안방비치 셔틀버스 시간있고 15분전 예약하면 되고요~ 직원들 많고 친절한편입니다
Bodde her 2 netter i mai 2019
Svar fra Management Team. den 2. juli 2019
Dear Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes Management Team.

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Très belle bâtisse
À l'intérieur, le hall d'entrée est grandiose, toujours décoré dans le style colonial ; les chambres presque féeriques. Biensûr il ne faut pas regarder dans le détail, car si on s'attarde, l'hôtel malgré son jeune âge, tombe déjà en décrépitude. Ici comme partout au Vietnam les finitions sont rarement bien faites et tout vieillis donc prématurément. Même si elle fonctionne bien la clim parait déjà vétuste par exemple. Bien qu'elle ferme tôt (19h00), la piscine à débordement est très agréable, surtout le revêtement en marbre au touché mat ! Des transats et des serviettes sont à disposition gratuitement et le tout est bien orienté afin que vous puissiez profiter du soleil toute la journée. En plus, un bar de piscine est là pour vous proposer toutes sortes de boissons fraiches. Avec une profondeur maximale d'1m60 la piscine est séparée en deux, avec une pataugeoire pour les enfants... Et oui le point négatif des couples en quête de tranquilité : l'hôtel accueille beaucoup de groupes et de familles ! Oubliez la sérénité des bananiers environnants et dites bonjour au cris des enfants ! Ça vous avait manqué, hein ?! Heureusement qu'ils se rattrapent sur leur copieux petit déjeuner. Le choix est varié. Malheureusement le gros point négatif de cet hôtel est la literie... très très ferme ! Pour ne pas dire horriblement dure ! C'est la raison pour laquelle je ne lui attribue seulement que 3 étoiles. Pour nous la nuit a été... "difficile" ! Mais, c'est à vous de voir.
Bodde her 1 natt i mai 2019
Svar fra Management Team den 2. juli 2019
Dear our Valued Guest, Thank you for the feedback and we are sorry that the hotel did not meet your expectations. Our apologies for noisy from another group and the bed was too hard. We appreciate the feedback and hope we have a chance to welcome you back to regain your faith. Thank you again. With our best wishes Management Team

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i mai 2019
Svar fra Management Team. den 19. juni 2019
Dear Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes Management Team.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice higher end property with very accommodating staff. Along with that comes higher end pricing at the restaurant and at the hotel in general for any additional amenities. Food and drink is priced quite a bit higher than the surrounding area, so would suggest going out for lunch or dinner. Breakfast buffet is included and is quite good all around.
Bodde her 6 netter i april 2019
Svar fra Management Team. den 19. juni 2019
Dear Guest, How wonderful it is to receive your positive feedback. Thank you very much for . We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

10/10 – Utmerket

yongbum

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
서비스 청결 모든게다좋았어요
Bodde her 1 natt i april 2019

10/10 – Utmerket

Michele og Australia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel just outside the old quarter. The pool was a hit with the kids. Spacious clean rooms. Varied buffet each morning for breakfast. Free bikes to use which came in very handy. The shuttle to the beach was also great, as was the service at the beach. Wouldn’t hesitate in staying here again. Nhams Kitchen just up the road is really close and fab service would highly recommend
Bodde her 5 netter i april 2019

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i april 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The building and the pool is very pretty. The bell boy Quyen is very friendly and helpful, so is the tall guy who serves us at the pool bar.
Bodde her 2 netter i april 2019

10/10 – Utmerket

Lee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Sunny og Richmond, Va. USA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and new. The place was beautiful! We have traveled and stayed in many different places in Vietnam this month and this was our favorite. We agreed to come back and stay little longer next time.
Bodde her 3 netter i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Hotel was clean and modern, and the staff were very friendly, especially Han Solo who served in the pool bar and sports bar.
Bodde her 7 netter i mars 2019

8/10 – Bra

kim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
청결도 친절 가성비 좋아요
전반적으로 친절하고 깨끗한 환경이 맘에 들었는데 조식이 좀 다양하지 않고 밤에 시끄러워요 방음이 잘 안되늗듯. 그리고 무슨 향을 계속 피우는거 같은데 굉장히 강해 힘들었어요
Bodde her 2 netter i mars 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really pleased we selected this hotel. It was close enough to the town to walk and bike provided free of charge so easy to get around. Shuttle buses were excellent as well.
Bodde her 7 netter i februar 2019

10/10 – Utmerket

Keith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superb hotel in a quiet location.
Superb hotel with fantastic attentive staff . The breakfast which was served in the restaurant consisted of a variety of food to suit all tastes. The rooms were spacious, clean and quiet due to the hotel location and surrounding area. Thanks to all the great staff for making our 5 night stay so very memorable.
Bodde her 5 netter i februar 2019

10/10 – Utmerket

Lars

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great hotel, well situated, very good service, friendly and and efficient. nothing negative whatsoever. /can warmly recommend.
Bodde her 8 netter i februar 2019

10/10 – Utmerket

Brs. og YOKOHAMA, JAPAN

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
満足できなかった点はありません。
Bodde her 4 netter i februar 2019

10/10 – Utmerket

Eric

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Large family room. Great view . Washrooms we're large and well done. We we're there for only one night, so had little time to enjoy what the hotel has to offer. However we enjoyed the pool and a fantastic buffet breakfast. 😁
Bodde her 1 natt i februar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2019