Hoteller nær Cultural Arts Playhouse

«Room was not remodeled like the website claimed, my room looked nothing like the pictures. There’s minimal lighting, not good at all. Many of the amenities listed were not provided, room was not clean (someone else’s hair folded into the “clean” towels, white shaving cream stains all over the black wallpaper, hair in the shower & on the ceiling, glitter in the carpet, it’s never been dusted, bathroom door was caked with dust & toiletry products, etc), noisy guests… I gave it an extra star ...

«Better than expected. Spacious clean room»

«All of the staff we interacted with was professional and very helpful. The hotel was clean and well kept for an older building. It was a great placeto stay for mostly sleeping.»

«Excellent »

«The staff was friendly. The spa was quaint and the massage was excellent. The jacuzzi was not functioning and there were no robes in the room. Over all the we had a nice one night stay. They comped a free dunk at the bar. I recommend having other food options or opening the restaurant earlier.»

«Everyone was awesome and the room was very clean and pleasant to stay at»

«Close to shops and mall»

« Good spot»

«Room was clean »

«Had some minor problems, Toilet paper holder was coming out the wall, the shower head fell as you were showering, and the drain stopper fell out. The breakfast was subpar. The home fries/ potatoes were under cooked, and the meat options were very limited. Didn’t have the best experience at this Homewood suites. »

«Yes»

«N/A»

«It was clean and quiet»

«The room was clean and there was plenty of towels. It was comfortable to sleep in. The area was also quiet. »

«Overall disappointed with the level of customer service I received. At times, I was made to feel that I was being a bother. I was told that breakfast was included in my stay when booking only to be told that information was incorrect at the hotel. We were a party of 5 and were in town for a party. Didn’t see housekeeping until the last night we were there. »

«Room wasn't to clean but staff was amazing and helped resolved my issue »

«When it's called a luxury apartment I expected a little more. Larger room with a better lounge (missing coffee table). But the bathroom was large and nice. Nice kitchen too, but a bit poorly equipped. Missing e.g. proper knives (bread knife, meat knife) and scissors. The outdoor area was fantastic, great pool, and well equipped. Also a big plus with closed indoor parking»

«The individual that check me in had a nasty attitude and and made it uncomfortable to stay and being I’m disabled he put us on the second floor »

«Oheka Castle successfully gives the feeling of staying at a historic castle (which it is). Our room had a very annoying high-frequency/high-pitch noise, but the front desk had no problem with giving us another room. We were given close to none information at check-in - when we went to ask them what was happening at the Castle, we were told here was a fundraiser and was told to stay away form the dining area. When we checked out, a bus arrived for a tour at the castle and the front desk was busy ...

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