Hoteller nær Crestwood Park

«The staff Ms Rita is wonderful she is very kind and patient»

«Wonderful!»

«Nothing worked properly, it had roaches and the elevator stop working after 2 hours of being there »

«Not applicable »

«I had a room on the first floor which I did not like. The bathroom light was really dim and the bathroom was super tight. When I went to wash my hands the water in the sink was really slow to go down. Ultimate turn off. I called the front desk and was put on hold for 15 minutes. I hung up and didn't call back and they didn't call me back. I left and went somewhere else. I was over it.»

«Quiet stay. Place is very clean and staff very attentive. I will be staying again for a staycation used them during my relocation and couldn’t be happier»

«Clean/fancy room! The breakfast was also delicious, with a variety of options. »

«Staff was super friendly, pool was warm. They have a pool table, basketball rim and bbq grills for use. Residence inn never disappoints. »

«Pet friendly, roach on the wall, smelled awful in both rooms we had. One door had to be slammed to make sure it shut.»

«Breakfast is always on spot , I chose Tru for this reason as well. I have stayed several times already and no complain or whatsoever. Hopefully there will be microwave in the rooms or at least in the lobby for guests to use.»

«Yes»

«My bathroom mirror was shattered on bottom left. The shower towels and wash rags that were provided had holes in them. The peep hole on front door had a tissue stiffed inside of it because it was shattered previously. I will never book another room at this location. »

«Extremely outdated. I felt like I was bamboozled with the pictures. Rust stains all over bathroom floor. Curtains notable dirt on them. The staff members were great. All friendly. However I Wouldn’t stay again. »

«It’s an older property as fast as HI’s go but still clean and comfortable. Even better, the staff were great! Bryan at the front desk is someone I remembered from a stay at the HGI in Chesapeake - top notch. Karen hosted breakfast and sang softly to the soundtrack. I had my headphones and YT music but didn’t need them. People make the difference and this team rocked it! Don’t hesitate at all to stay at this one »

«For being posted as a 100% smoke free environment, the elevator smelled of smoke, and when getting off the elevator on the 2nd floor you got accosted by the smell of pot. Long term stay tenants sat right outside the rear door smoking so you couldn't get away from it. The cleaning crew tried to adjust by using too much cleaner making the floors sticky»

«The staff were great and did very well with what they had. We were in a two bedroom king suite. The had been smoked in at some point and the smell was still present. The furniture had a lot of wear and tear and look like it should be in a fraternity house. The fitted sheets or mattress pad did not fit the bed and the corners constantly came detached. Also, one of the toilets would continuously run until the tank lid was taken off and the valve was manually shut. This property has a lot of wear ...

« there was no hot breakfast available neither coffee or hot items like eggs. I want a refund for breakfast not being available. I I had to go get breakfast separately at a restaurant which made my available time limited before my meeting. »