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Anmeldelser av The Richard Onslow

3.5 out of 5
The Richard Onslow
113-117 High Street Cranleigh, Cranleigh, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 52 av totalt 83 anmeldelser." "
Rangering på 8 − Bra. 20 av totalt 83 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 83 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 83 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 83 anmeldelser." "

9,0/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Martin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful sea view.
Bodde her 2 netter i april 2024
Svar fra HC den 3. mai 2024
Hi Martin Thank you for the 5/5!Kind RegardsReservations Team

8/10 – Bra

GARY

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Richard Onslow is a nice property in a nice little town. However please review your parking. Locals use the parking spaces so there were none free consequently we ended up paying for parking and walking some way with our bags. When raised with the pub they asked the locals to move but by the time we got our car over someone had parked there again! I suggest if you know you have guests coming you cone the spaces off. We only booked based on parking.
Bodde her 1 natt i april 2024
Svar fra HC den 17. apr. 2024
Hi GaryThank you for your review. We have parking available behind the pub building, although parking is limited and on a first come first served basis. Kind RegardsReservations TEam

10/10 – Utmerket

malcolm

Likte: Renhold, personale og service og romkomfort
Ticks all the boxes
Friendly staff, really large modern comfy warm room, excellent restaurant for dinner and breakfast. And it is a great, busy pub with a good selection of (proper) beers. Even the problem with a slow draining shower tray in the morning (reported and being dealt with) didn't dampen a really relaxing overnight stay. Will return next time we are anywhere in the area.
Bodde her 1 natt i januar 2024
Svar fra Making Life Peachy den 7. feb. 2024
This is a lovely read, thanks Malcolm! We value all feedback - good and bad as it helps us grow as a business. Thank you again and we hope we are able to welcome you back soon.

10/10 – Utmerket

Jason og Reseda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice pub and hotel. The food was good and the room was spacious and comfortable. The bathroom shower was very small and enclosed. The staff were friendly and the location had a lot of shopping around it
Bodde her 1 natt i desember 2023
Svar fra Making Life Peachy den 7. feb. 2024
Thank you for taking the time to send us your feedback and thank you for your score. We value all feedback - good and bad as it helps us grow as a business. Thank you again and we hope we are able to welcome you back soon.

10/10 – Utmerket

Taichi

Bodde her 1 natt i januar 2024
Svar fra Making Life Peachy den 7. feb. 2024
Thanks for the 5 out of 5!

10/10 – Utmerket

Christoffer

Bodde her 1 natt i desember 2023
Svar fra Making Life Peachy den 7. feb. 2024
Thanks for the great score!

8/10 – Bra

Teresa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra HC den 5. des. 2023
Hi TeresaThanks for taking the time to review us, it looks like by your grading we fell short on service. Could you let us know what happened? Please email us at reservations@peachpubs.com so we can look into this further.

10/10 – Utmerket

Stuart

Forretningsreisende, Reiste med familie
Staff and service was welcoming, friendly and professional - spot on. Would highly recommend and will definitely stay here next time I am in the area. Congratulations to the team.
Bodde her 1 natt i november 2023
Svar fra Reservations den 8. nov. 2023
What a lovely review, thank you very much! We appreciate you taking the time to share your kind words and do hope to welcome you back again soon.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Confrotable stay at the Richard Onslow
A very comfortable 2 night stay, no major gripes at all - service and food was very good.Bar was quiet come bed time - some furniture could do with upgrading but thats a minor point given it was a great place to stay with easy access for Surrey Hills and South Downs.
Bodde her 2 netter i oktober 2023
Svar fra HC den 24. okt. 2023
Hi Paul We are very pleased you had an enjoyable visit with, and we appreciate your positive feedback, please come back and see us soon!

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Romkomfort
very clean and friendly.
Bodde her 2 netter i oktober 2023
Svar fra HC den 31. okt. 2023
Hi thank you for your 8/10

6/10 – Grei

Home

Bodde her 2 netter i september 2023
Svar fra Reservations Team den 26. sep. 2023
Thanks for sharing your review, we hope to see you again soon. Thanks, Reservations Team

10/10 – Utmerket

Tim

Bodde her 2 netter i august 2023
Svar fra Reservations Team den 1. sep. 2023
Thanks for sharing your high-rating review, we hope to see you again soon. Thanks, Reservations Team

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful rooms, comfortable beds, good tea tray, very clean. Very impressed. Didn’t have breakfast as didn’t appear to have anything for the children who prefer cereals, croissants etc. adult menu looked good though.
Bodde her 2 netter i august 2023
Svar fra Res. Team den 13. aug. 2023
Hello Caroline,Thank you for your review; we are delighted that you enjoyed your stay with us. Thank you for your comments about your room, we try hard so ensure you have a peachy perfect experience with us!We do look forward to welcoming you back again soon.Thank you,Reservations Team

10/10 – Utmerket

Brian

Bodde her 1 natt i august 2023
Svar fra HC den 10. aug. 2023
Hi BrianThank you so much for the 10/10!Kind RegardsReservations Team

10/10 – Utmerket

janet

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a very special property which combines olde world charm with modern comfort, and is one of those rare places that exceeds your expectations. Staff are friendly and welcoming and the bar and restaurant charming and the room we stayed very spacious and comfortable. There was a good selection of real ales and the food outstanding; both my husband and I describing meal and particularly our starter (independently) as exquisite! Our thanks to everyone and in particular Gavin the chef. The only point we could think of for improvement was the signage for the car park.
Bodde her 1 natt i august 2023
Svar fra Reservations den 7. aug. 2023
Thanks for sharing your 5-star review, we hope to see you again soon. Thanks, Reservations Team

6/10 – Grei

T

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og romkomfort
Our Girls Trip 2023
We checked in quite late... upon arrival we were checked in seamlessly.. we stayed in room 6 which contained the smallest twin beds i have ever seen. The cost for such a small room is very over priced... i was charged over £100 but i had no choice as i attended an event that day. We woke up and checked out at 0630hrs as the bed was very uncomfortable and very small. Staff were extremely friendly and helpful but the cleansiness of the room was not to the best standard. We found dead bugs on the floor under the table and a long spider web hanging from the ceiling.
Bodde her 1 natt i juli 2023
Svar fra Making Life Peachy den 1. aug. 2023
We are sorry to hear this visit did not rise to the occasion and this is not how we would like our guests to leave us, we always strive to take all comments on board and we would like to discuss this further, please do not hesitate to get in contact with us directly so we can look into this.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
The Richard is an amazing place to stay. It's a lovely old pub, serving high quality food, in the middle of a pretty village. Our room was the size of an apartment with parking just outside. Staff were really helpful. Nice extra touches like water, biscuits & hot chocolate. I'd love to go back.
Bodde her 3 netter i juli 2023
Svar fra LF den 19. juli 2023
Thank you for taking the time to leave us a lovely review, we appreciate it. Here at Peach, we love what we do and we are so pleased to hear you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 – Utmerket

Mike

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very accomodating at such short notice. The rooms were really nice and beds comfortable.
Bodde her 1 natt i juli 2023
Svar fra Res. Team den 14. juli 2023
Hello Mike,Thank you for taking the time to leave us a lovely review following your recent visit to us.  We are delighted that everything was peachy perfect for you, and pleased to be able to assist at such short notice.we look forward to welcoming you back again soon.Thank you,Reservations Team

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff
Excellent staff who looked after us really well - bar and dining room
Bodde her 1 natt i juli 2023
Svar fra Res. Team den 14. juli 2023
Hello John,Thank you for taking the time to leave us a lovely review following your recent visit to us.  We are delighted that everything was peachy perfect for you, and we look forward to welcoming you back again soon.Thank you,Reservations Team

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Reservations Team den 11. juli 2023
Thanks for sharing your review with us, we hope to see you again soon. Thanks, Reservations Team

10/10 – Utmerket

Maurizio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra HC den 8. juli 2023
Hi MaurizioThank you so much for the 5/5! Kind RegardsReservations Team

10/10 – Utmerket

Ella

Bodde her 2 netter i juli 2023
Svar fra LF den 26. juli 2023
Hi Ella, thank you for taking the time to leave us a high rating, we appreciate it. Here at Peach, we love what we do and we are pleased to hear you enjoyed your visit with us and we hope to welcome you back again soon.

10/10 – Utmerket

Penny

Bodde her 1 natt i mai 2023
Svar fra HC den 27. mai 2023
Hi PennyThank you so much for the 10/10!Kind RegardsReservations Team

10/10 – Utmerket

Florence

Bodde her 1 natt i mai 2023
Svar fra HC den 28. mai 2023
Hi FlorenceThank yo so much for the 5/5 we really appreciate it!Kind RegardsReservations Team

10/10 – Utmerket

Neil

Bodde her 1 natt i april 2023
Svar fra HC den 3. mai 2023
Hi NeilThank you so much for the 10/10!Kind RegardsHelenReservations Team

10/10 – Utmerket

Andrew

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect stay
We had a fantastic stay at The Richard Onslow. Lovely, clean, comfortable and spacious room, excellent food at both Breakfast and Dinner and all right in the middle of the beautiful village of Cranleigh with everything on the doorstep. Above all the service from the friendly, helpful staff was brilliant.
Bodde her 2 netter i april 2023
Svar fra HC den 11. apr. 2023
Hi AndrewThank you SO much for your lovely review, we are thrilled you enjoyed your stay with us, and look forward to welcoming you back again soon!Kind RegardsReservations Team

8/10 – Bra

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Recommended
Matress wasnt the comfiest but room was beautiful. Overlooked high street so some noise. Pub is lovely and very popular. Wish is was my local.
Bodde her 1 natt i mars 2023
Svar fra Res. Team den 27. mars 2023
Hello Sarah,Thank you for taking the time to leave us a review following your recent visit to us.  We are delighted that you found your room beautiful and that everything was peachy perfect for you.We look forward to welcoming you back again soon.Thank you,Reservations Team

10/10 – Utmerket

Saffy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra TW den 29. mars 2023
Hi Saffy,Thank you for your 10/10 score, we are glad you enjoyed your stay and would love to welcome you back again.Kind regardsReservations Team

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and village atmosphere
Bodde her 2 netter i februar 2023
Svar fra HC den 9. feb. 2023
Hi StephenThank you so much for the 5/5!Kind RegardsReservations Team

10/10 – Utmerket

brian

Bodde her 1 natt i januar 2023
Svar fra Res. Team den 29. jan. 2023
Hello brian,Thank you for taking the time to leave us a lovely review following your recent visit to us.  We are delighted that everything was peachy perfect for you, and we look forward to welcoming you back again soon.Thank you,Reservations Team

6/10 – Grei

Paul

Likte: Renhold og personale og service
Bodde her 1 natt i november 2022

10/10 – Utmerket

Nigel

Bodde her 1 natt i september 2022
Svar fra HC den 10. okt. 2022
Thank you so much for the 10/10! We really do appreciate it :-)Kind RegardsReservations Team

4/10 – Dårlig

Colin

Bodde her 2 netter i september 2022
Svar fra Res. Team den 3. okt. 2022
Hello Colin,Thank you for your feedback following your visit to us. We are sorry that we haven't offered our usual high standards throughout your stay. We take feedback on board, so please do contact us directly at the pub so we are able to rectify.Thank you,Reservations Team

10/10 – Utmerket

Ruth

Bodde her 1 natt i august 2022
Svar fra HS den 16. aug. 2022
Thank you so much for the 10 out of 10, we really do appreciate it! Kind Regards Reservations Team

10/10 – Utmerket

Linnéa

Likte: Renhold, personale og service og romkomfort
Mysigt ställe i en mindre by!
Bodde her 2 netter i juli 2022
Svar fra Reservations Team den 23. juli 2022
Thank you so much for your great review, we are so pleased you enjoyed your stay with us. We look forward to welcoming you back again soon!

10/10 – Utmerket

Lindsey

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2022
Svar fra Reservations den 5. juli 2022
Thank you for the 10 out of 10 review Lindsey, we hope to welcome you back soon.

10/10 – Utmerket

Catherine

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2022
Svar fra Reservations den 30. juni 2022
Thank you for the 10 out of 10 review Catherine!

6/10 – Grei

Karen

Likte: Personale og service
Bodde her 1 natt i juni 2022
Svar fra Making Life Peachy den 12. juni 2022
Thanks for your review Karen!

8/10 – Bra

James

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, breakfast was good
Bodde her 1 natt i mai 2022
Svar fra Making Life Peachy den 11. juni 2022
Thanks for your review James! We hope to see you again soon.

8/10 – Bra

Graham

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was nicely furnished and spacious, had good quality replenishables, and a comfortable sofa and easy chair, albeit facing away from the wall-mounted TV. As there was no desk and no light close to the seats, this is probably somewhere to use as a touring holiday centre rather than for a business trip. Cranleigh itself seems like a nice, clean and safe town, complete with a retro-style baker's directly opposite, a leisure centre 400m away, and all the well known brands of coffee, sandwich and charity shops on the doorstep.
Bodde her 2 netter i mai 2022
Svar fra Reservations den 14. mai 2022
Thank you Graham for such a lovely review! We are so glad you enjoyed your stay with us, wehope to welcome you back again soon.

8/10 – Bra

Emily

Likte: Renhold, personale og service og romkomfort
Excellent pub
Last minute night away, booked with 24hrs notice. Lovely pub with rooms, staff really friendly, pub had a good atmosphere and good drinks. We had dinner in the Eatery and again the staff were amazing, nothing too much trouble and clearly knowledgeable. The food was delicious and served timely with a smile. We were in an accessible room which if I’m honest was tired, ample for a last minute night away but could definitely do with a bit of TLC. Bed comfy, and amenities all working. We didn’t stay for bfast as were up and out beforehand so can’t comment. The only negative comments I’d make which aren’t necessarily any one person’s fault but something to bear in mind an definitely not a reflection on the individuals who work there. Outside the door for room 8 there is a bright florescent light which illuminates through the window in the top of the external door (I would suggest a thicker fabric there). The disabled alarm light flickers red which is a bit irritating especially for a light sleeper like me! And lastly the room is right next to the kitchen so if you sleep before 10pm you may have to find a way to drown out the kitchen sounds as it seems to echo through the double door corridor internally, but I will add by 11pm this had abated :)
Bodde her 1 natt i april 2022
Svar fra EB den 3. mai 2022
Thank you for your feedback Emily. I'm glad to hear you enjoyed the atmosphere and team. Thank you for constructive feedback on the room. We are always listening and will pass onto the relevant department for review. Thank you again!

10/10 – Utmerket

Marianne

Bodde her 1 natt i mars 2022
Svar fra Reservations den 19. mars 2022
Thank you for your review Marianne, please come and see us again soon!

10/10 – Utmerket

SIMON

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff.
Bodde her 6 netter i februar 2022
Svar fra Reservations den 5. mars 2022
Thank you for your review Simon, please come and see us again soon!

10/10 – Utmerket

Joanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is a lovely place to stay and everything was spot on. Most of all the beautiful room / suite, comfort and wonderful buzz of friendly atmosphere , it was great.
Bodde her 1 natt i desember 2021
Svar fra Making Life Peachy den 6. des. 2021
Thank you so much Joanne, its so great to hear you had a wonderful stay and you found everything so comfortable!

10/10 – Utmerket

Anthony

Bodde her 1 natt i september 2021
Svar fra Reservations den 5. mars 2022
Thank you for your review Anthony, please come and see us again soon!

10/10 – Utmerket

James Christopher

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful friendly staff
Bodde her 2 netter i september 2021
Svar fra Making Life Peachy den 15. sep. 2021
Hello James, Thanks for your great feedback, so thrilled you enjoyed your visit and the team had been welcoming! We hope to welcome you back soon.

8/10 – Bra

Margaret

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
RICHMOND DOG SHOW
Bodde her 3 netter i september 2021
Svar fra Making Life Peachy den 15. sep. 2021
Hello Margaret, Thanks for sharing your positive feedback, we are pleased to hear that you enjoyed your stay with us during the Richmond Dog Show. We hope to welcome you back again soon.

10/10 – Utmerket

Diane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the convenience right in the middle of town free parking terrific value for money . We stayed Monday and Tuesday night unfortunately the bar is closed these days and no food a available which was the only disappointing aspect
Bodde her 1 natt i september 2021
Svar fra Making Life Peachy den 11. sep. 2021
Hi Diane, Thanks for sharing your kind comments, we are pleased you enjoyed your stay with us! We are sorry that we had been closed in the pub during your visit, currently we are closed Monday & Tuesday only but apologies that this affected your visit.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2021
Svar fra Reservations Team den 2. sep. 2021
Thank you for your review David, please come and see us again soon!

4/10 – Dårlig

Kerry

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
Good to visit, but not to sleep in.
Friendly staff. OK food. Downside is the room was above the pub and the music was VERY loud on a Friday night so I couldn't begin relax until 11.20pm when the music was turned off. For that reason, I wouldn't sleep there again. OK sized room. Also the carpets in the bedroom needs a wash.
Bodde her 1 natt i august 2021
Svar fra Making Life Peachy den 27. aug. 2021
Hi Kerry, Thanks for sharing your feedback. We are sorry to hear your visit was anything less than great and that we let you down. We would really like to discuss your visit further, if you wish please do get in touch.