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Anmeldelser av Fountain Hotel Isle of Wight by Greene King Inns

3 out of 5
Fountain Hotel Isle of Wight by Greene King Inns
High Street, Cowes, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 64 av totalt 247 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 247 anmeldelser." "
Rangering på 6 − Grei. 43 av totalt 247 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 247 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 247 anmeldelser." "

7,6/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Henning Akre og Asker

Likte: Renhold, personale og service og romkomfort
Sentralt beliggende
Sentralt beliggende ved havnen i Cowes og med shoppingmuligheter og restauranter i kort avstand. Noe slitt hotell, men med romslige superior-rom. Vi ble først tildelt rom nr. 11, der det ikke var Wifi nettdekning overhodet. Da vi klaget på dette ble vi etter en natt tilbudt et annet rom i samme kategori der det trådløse nettet fungerte utmerket. Badet manglet stort speil, hadde et knøttlite dusjkabinett med armatur som det var håpløst å finne ut av.

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place and location
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff and service was excellent. Very friendly and engaging. Excellent breakfast and food generally. Great beer garden overlooking harbour.
Bodde her 2 netter i april 2024
Svar fra The Fountain Inn den 21. mai 2024
Thank you so much for the feedback much appreciated

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra the fountain inn den 2. apr. 2024
Thanks for the rating

8/10 – Bra

Simon

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

6/10 – Grei

Michelle

Reiste med partner
Likte: Renhold og personale og service
Had a nice stay
Bodde her 1 natt i oktober 2023
Svar fra The Fountain Inn den 21. okt. 2023
Thank you so much for taking the time to leave us a review

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Arrived out of hours the night porter and front desk did a great job. Gave all the information requested and were very welcoming. The room I stayed in was clean. Bed and sheets spot on but the decor needs refreshing.
Bodde her 1 natt i oktober 2023
Svar fra The Fountain Inn den 21. okt. 2023
Thank you so much for your feedback its much appreciated. Hope to see you again soon

8/10 – Bra

Alan

Bodde her 1 natt i oktober 2023
Svar fra The Fountain Inn den 16. okt. 2023
Thank you for the review

8/10 – Bra

Paul

Likte: Fasiliteter
Property looked historic with some areas a little tired. Breakfast was fantastic and staff were very warm and welcoming 👍
Bodde her 1 natt i september 2023
Svar fra The Fountain Inn den 27. sep. 2023
Thank you for your review it is much appreciated

10/10 – Utmerket

Tony David

Likte: Renhold og personale og service
Bodde her 1 natt i september 2023
Svar fra The Fountain Inn den 12. sep. 2023
Thank you for the high rating. Hope to see you again in the future

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Fountain Inn, Isle of Wight
Very old building needed some TLC. Cleanliness was poor, door handles felt sticky, carpets looked dirty. Noisy at night from bar next door which is open until 2am. On a positive note management helpful & friendly, breakfast was good.
Bodde her 2 netter i august 2023
Svar fra The Fountain Inn den 12. sep. 2023
Thank you for your feedback

8/10 – Bra

Amanda

Reiste med partner
Likte: Renhold og personale og service
Lovely old building right in the heart of Cowes. Rather faded glory and needs some attention to things like grouting and pitted chrome taps, and the window would only open a small way, meaning the room was very hot. There is NO parking with this property, so don’t travel with heavy cases! Parking is 8-10 mins away. Food was good and me in host was lovely.
Bodde her 2 netter i august 2023
Svar fra The Fountain Inn den 22. aug. 2023
Hi Amanda, Thank you for taking the time to give us your feedback. Unfortunately we don't have or advertise parking because as you will have seen there is nothing nearby suitable for park.

10/10 – Utmerket

Shaun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fountain inn excellent
Very exceptional staff all around from bar staff to manger. All aspects of our visit were catered for including the help with luggage to addressing my personal issues and rearranging rooms to help.
Bodde her 3 netter i juli 2023
Svar fra The Fountain Inn den 22. aug. 2023
Thank you so much for your wonderful feedback we will pass it along to the rest of the team

10/10 – Utmerket

Sam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sooooo Helpful
The staff could not be more helpful and friendly. Made the stay so easy and enjoyable. Breakfast was lovely too.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

adrian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
USB charging in the room would be useful. Reception kindly lent me an adapter that solved the problem.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Michelle-Marie og Chertsey

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff were lovely, helpful and friendly. Location was well connected and there was great atmosphere. Really enjoyed the food! Room did need some low level maintenance and modernisation but wasnt a big issue for us. Would stay again!
Bodde her 3 netter i mai 2023

10/10 – Utmerket

penny

Bodde her 1 natt i april 2023

6/10 – Grei

Duncan

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Traditional pub with rooms. Friendly staff. No parking. Steep stairs no lift. Annoying piped music in dining room. Needs redecorating.
Bodde her 2 netter i april 2023

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location and great for what it was .. very big room … people in rooms around were noisy when coming back later.. wear earplugs..
Bodde her 1 natt i mars 2023

8/10 – Bra

AR

Bodde her 1 natt i desember 2022

4/10 – Dårlig

Chris

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Unclean and looking very sorry for itself....
The room was dirty when I checked in - the bathroom, in particular was filthy, there was mould in the shower, the fittings and shower screen have clearly not been cleaned for a long time and had considerable build up of water marks and calcium. Other shower fittings were disgusting and the light fitting directly above the shower was hanging loose. The carpet had not been hoovered in the room and the kettle was not clean. I reported this to reception, Emily who was working was the only saving grace in this issue and she upgraded me to a larger room which was cleaner but still not particularly clean. The whole hotel is looking very run down and sorry for itself and needs updating.
Bodde her 1 natt i november 2022

10/10 – Utmerket

Leeann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the moment we arrived to the moment we left all the staff we helpful and kind and friendly. The dining room is beautiful and dog friendly (not that we had our dogs but it was so nice to see them snuggled on their beds <3) there is even a food menu for dogs! Our dinners were delicious and cooked fresh to order. The bedroom was elegantly furnished and we had a lovely view of the harbour. The bathroom could use an update but all perfectly functional. We would definitely recommend and would stay here again in a heartbeat!
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location and very friendly staff. Good value for money - would book again.
Bodde her 1 natt i oktober 2022
Svar fra The Fountain Inn den 11. okt. 2022
Thank you for your feedback

4/10 – Dårlig

Robert

Bodde her 1 natt i oktober 2022
Svar fra The Fountain Inn den 11. okt. 2022
Thank you for your feedback

10/10 – Utmerket

Karl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was great, being in the heart of Cowes. Friendly staff and very good breakfast service.
Bodde her 2 netter i oktober 2022
Svar fra The Fountain Inn den 11. okt. 2022
Thank you so much for your feedback

4/10 – Dårlig

Gareth

Bodde her 2 netter i september 2022
Svar fra The Fountain Inn den 26. sep. 2022
Thanks for the feedback

8/10 – Bra

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good, solid hotel
Very clean and easy to find. Central in cowes. Ate there in the evening and had a lovely reasonably priced meal. Good breakfast to All went smoothly. Staff very helpful Room was very large seating area. Had a bath and shower. Some furnishings were a bit dated with a curtain only just staying up but as the room was comfy that was not an issue. Curtains reslly thick which helpec
Bodde her 1 natt i august 2022
Svar fra The Fountain Inn den 17. aug. 2022
Thank you so much for your feedback, we will pass it along to the rest of the team

8/10 – Bra

Tanya

Likte: Renhold, personale og service og romkomfort
Pleasant stay
We have visited the hotel before and enjoyed our stay both times. The hotel is centrally located within the town and the rooms are a good size. The service is always excellent and the rooms were clean. There was a good range of evening meals to choose from. A friendly family run hotel.
Bodde her 3 netter i juli 2022
Svar fra The Fountain Inn den 17. aug. 2022
Thank you for your feedback. We really appreciate your comments and we will pass them along to the rest of the team

10/10 – Utmerket

Marian

Bodde her 3 netter i juli 2022
Svar fra The Fountain Inn den 17. aug. 2022
Thank You

8/10 – Bra

Stuart

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Great staff very friendly and helpful but the rooms were very shabby good location though
Bodde her 2 netter i juli 2022
Svar fra The Fountain Inn den 4. juli 2022
Dear Stuart, Thank you for your feedback, we always appreciate comments from our guests. We hope that it won't stop you staying with again. Take care

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022
Svar fra The Fountain Inn den 16. mai 2022
Hi Chris Thanks for the 10 out of 10 we hope to see you agin

8/10 – Bra

Ana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All the hotel staff was friendly and helpful tank you
Bodde her 1 natt i mai 2022
Svar fra The Fountain Inn den 15. mai 2022
Hi Ana, Thank you so much for the wonderful feedback we are pleased to read that you enjoyed your time with us and hope to see you again in the future

8/10 – Bra

Jenniffer

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i april 2022
Svar fra The Fountain Inn den 11. apr. 2022
Thank you for your feedback always appreciated

10/10 – Utmerket

carl

Bodde her 1 natt i april 2022
Svar fra The Fountain Inn den 12. apr. 2022
Thank you so much for your review it is really appreciated

8/10 – Bra

Roger

Likte: Renhold og romkomfort
Good budget option
Great location, close to shops and next to jet boat terminal. Helpfull staff, decent breakfast
Bodde her 1 natt i mars 2022
Svar fra The Fountain Inn den 28. mars 2022
Thank you for your feedback, we hope to see you again in the future

10/10 – Utmerket

Simon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay in Room 1!
Lovely room this time round and the staff are always very welcoming. Great choice at breakfast too.
Bodde her 2 netter i mars 2022
Svar fra The Fountain Inn den 18. mars 2022
Thank you for your feedback

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
A little disappointed
Staff were excellent, type of guests staying there questionable. Needs a total revamp as looking very tired.
Bodde her 1 natt i februar 2022
Svar fra The Fountain Inn den 5. mars 2022
Thank you for your feedback,

4/10 – Dårlig

Trev

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2021
Svar fra The Fountain Inn den 30. nov. 2021
Thank you for your feedback

8/10 – Bra

Adrian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very welcoming and everywhere was very clean understand that work was going on the hotel exterior and the hoped to move on to the room which are in need of updating but were kept clean and tidy sure when the improvements are done this will a great place to stay. Would still recommend it to people as it is
Bodde her 4 netter i november 2021
Svar fra The Fountain Inn den 21. nov. 2021
Thank you so much for the positive feedback

8/10 – Bra

Sue

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra The Fountain Inn den 21. nov. 2021
Thanks for the feedback

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great family run establishment
Very friendly staff. This is an old building so no lifts which could be a problem for some people. Our room had a great view of the harbour. Breakfast freshly cooked to order. Would definitely book again if returning to the Isle of Wight. Parking was a short walk away priced at around £8.50 for 24hrs
Bodde her 3 netter i oktober 2021
Svar fra The Fountain Inn den 9. nov. 2021
Hi Paul Thank you so much for your wonderful feedback and we do hope that you visit us again when next on the isle of wight

6/10 – Grei

Katherine

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
50/50
Great view from room 20 however the room was in poor condition, with paint flaking everywhere, wall caving in, rusty things in the bathroom, loose windows, shower head, light shades and desk dirty. Whilst the sheets and towels were really clean, the room just felt less so and a bit run down and unloved. It was the cheapest room in Cowes for that night and very quiet overnight, despite the ferry terminal, so very 50/50!
Bodde her 1 natt i september 2021
Svar fra The Fountain Inn den 29. sep. 2021
Thank you for your feedback

8/10 – Bra

Katherine og Denny

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fountain inn is a pub rather than a hotel , very friendly staff and atmosphere . We stayed after festival very comfortable bed and huge room it could do will a lick of paint here and there in the corridors and I would give the cleanliness 3.5/5 ( areas to look at around taps bottom Of shower etc but it is an old building ) great location right next to red jet so perfect … food outstanding would recommend and stay again
Bodde her 1 natt i september 2021
Svar fra The Fountain Inn den 29. sep. 2021
Thank you for your feedback

4/10 – Dårlig

Louise

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not great
The hotel accommodation was attached to a busy pub, rooms were very outdated and corridors leading to rooms upstairs were dirty, big mucky prints on doors. Actual room was very small, hot and stuffy, had just enough space to walk around the bed. A tiny fan was provided but the window needed to be open which caused lots of noise. The wallpaper was peeling off the walls and ceiling. The door to the room was not very secure when locked and could easily have been opened with a strong enough nudge. After a weekend staying at a fesitval we had hoped for a relaxing and restful night before a long journey home, this was not the right place for us. We were woken by beer delivery very early. Got up and left, no reception around this morning to express our disappointment to. Food and staff in the pub were good but would not stay again.
Bodde her 1 natt i september 2021
Svar fra The Fountain Inn den 22. sep. 2021
Thank you for your feedback. we will take all of your comments on board

6/10 – Grei

Josh

Likte ikke: Renhold og personale og service
Bodde her 2 netter i september 2021
Svar fra The Fountain Inn den 21. sep. 2021
Thank you for your feedback

10/10 – Utmerket

Gary

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel great staff great location
Great hotel, friendly staff, nothing was too much trouble, Gemma and Dave were really helpful when we needed anything and it’s 50 yards from the red jet terminal. Highly recommended.
Bodde her 2 netter i september 2021
Svar fra The Fountain Inn den 21. sep. 2021
Thank you for your feedback

6/10 – Grei

KENNETH

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
All the staff were so helpful, they were so helpful , friendly , probably the best we have experienced, which well made up the probably dated rooms , but we would go back
Bodde her 8 netter i august 2021
Svar fra The Fountain Inn den 23. aug. 2021
Hi Kenneth Thank you for your feedback. I'm happy that you enjoyed part of your time with us and we apologise about the rooms we are doing how best to keep on top of them but we are in need of a refurb fingers crossed that it comes soon

8/10 – Bra

Verifisert reisende

Likte: Personale og service
All the staff I encountered were very friendly and especially the lady who ran the breakfast service which was excellent.
Bodde her 2 netter i august 2021
Svar fra The Fountain Inn den 22. aug. 2021
Thank you so much for your feedback

10/10 – Utmerket

N

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Staff were really helpful and caring. The Breakfasts were excellent and great value
Bodde her 2 netter i august 2021
Svar fra The Fountain Inn den 22. aug. 2021
Great feedback thank you so much for taking the time to give it

8/10 – Bra

christopher

Likte: Personale og service
Convenient but noisy central location in Cowes
The Fountain is convenient and centrally located for everything in West Cowes. Staff were all friendly and helpful throughout our stay. The room faced the street and some noisy late night bars. There were two fans provided, much needed as there was little natural airflow from the one window. A little dated but bathroom was more modern.
Bodde her 2 netter i juli 2021
Svar fra FountainInn den 31. juli 2021
Thank you for your feedback glad that you enjoyed your time with us