Hoteller nær Covent Garden Market

«Hard Rock Staff were excellent and the cleaning staff were over the top. Loved the pool and gym amenities.»

«We didn't use the amenities since came in late and only there for 1 night. The valet parking for $40 per night is ridiculous, thank goodness for public paid parking lot next door. Otherwise, great facility- would stay again.»

«The HVAC was thundering thru our room we didn’t sleep a wink we called down 3 times and John said that’s how it is .at 2 am it started beeping and thundering it was like we were on top of freezers and the compressors were so loud . He finally told us he would comp out night and in the morning they charged us for the room but not the parking spot. Never going back again»

«Breakfast was good with a great variety. Cleanliness of rooms was horrible. We got transferred to 3 different rooms with the last option being better but not good. Hair on floor in all bathrooms, full of dust in all rooms. Staff were helpful and good.»

«This is an excellent place to stay out is in a great location clean and very comfortable. The breakfast is wonderful.»

«Clean room , very quiet , easy check in , area is fine ! , professional polite efficient staff , great free cookies to start the day is a nice touch ! No complaints , would stay again»

«I definitely do not recommend. There’s a homeless shelter right beside & about 15 ‘people’ were outside - most with the ‘fentanyl bend’. when we left next day one appeared lifeless on the curb which leads into the parking garage. inside hotel- there are some ‘ long-term stay guests’ who were quite noisy The carpet in the hallways has big stains, and the wallpaper has rips in it»

«Very professional and helpful»

«Check in was poor only to find out they put a $200 hold against your card. Which they did twice.»

«This hotel will be my go to any time I am in London! The rooms were clean, the beds were comfortable and the suite was spacious. The outside doesn’t do it justice. Great price point too!»

«Clean Room,»

«Everything was very nice.»

«Everything was great except the carpets Need replacements .. tend to have an odor.. Best sanity is not to have carpets … ty»

«Beautiful property and the room was wonderful. The only thing I regret was that I was only there for the evening and didn't have time to utilize the amenities.»

«Very good, clean and quiet, good service, can be recommended.»

«Big size rooms Close to all restaurants, malls, grocery etc.,»

«Nice close to where we needed to be And pool was great also breakfast was very good !! Lots of food»

«Booked room and came to the hotel with my wife and 2 month old daughter. No notice of any issues prior to arrival. Arrived 7 hours after check in. Room that was assigned to us was occupied by another guest. We were told that the hotel was short staffed. Other guests were waiting for 1 hour at 11pm. Unacceptable. The manager Carlos did his best to remedy the situation with snacks but we were scheduled to stay for 3 days and had to turn around, drive home and make last minute alternate ...

«Overall, it was a decent stay with a few hits and misses. On the positive side, the rooms were clean, checking in and out was a breeze, and there was plenty of free parking available. The breakfast was also quite good—the waffles, eggs, sausage, and coffee all hit the spot. However, the service fell a bit flat, as the staff weren't particularly helpful or friendly. Additionally, the pool was on the smaller side, and our room was located on the far side of the building, which required quite a ...