Hoteller nær Coppell Arts Center

«Very friendly and helpful staff»

«Very clean, the staff was amazing. Definitely would stay again. It rained the entire vacation so could experience the pool»

«Have to wait more than 2 hours for shuttle after I call for many times, they make you feel like it was your fault when we were in the correct place. Estuvimos esperando por más de dos horas para que el bus llegara por nosotros para llevarnos al hotel, nos hicieron sentir que era nuestra culpa aun cuando estábamos en el lugar correcto de espera, los cuartos son muy pequeños creo que están sobrevalorados»

«Good breakfast, clean and well-maintained facility.»

«Very helpful staff and clean hotel.»

«Could smell cigarettes from the ventilation even on a non-smoking floor.»

«The room is clean, but it’s a little far from the airport. Had to take an Uber to the hotel. Staff are friendly.»

«Shuttle service from airport was great, even when the drivers did not show up for work the hotel management already had a contract for Lyft drivers to be called and transport everyone to the airport.»

«15 people signed up for the shuttle. Only held 12. We had to take an Uber. There was not enough space Then the building is not marked with exit to the lobby or elevators Book the hotel and it said free shuttle - when I called for shuttle front desk said we’re too busy tonight. There is no shuttle service — had to pay$ 25 for an Uber. So because of your shuttle, I spent $50 to and from the airport 2 1/2 miles away»

«Room was nice and clean. Pool needed a little work, missing tiles at the bottom of pool, water cloudy»

«Management was great, property was new and the location was near great restaurants.»

«I didn’t like that the pool wasn’t open . I didn’t like my room was clean after the 4th day. I didn’t like that I was charged for parking on property parking spot.»

«This property is new and has a nice and positive atmosphere. The dining area and gym are well maintained and the staff was beyond kind and helpful.»

«Friendly staff. Smells in hallway were bad. The ac was leaking in our room - carpet was wet- was an ok stay- wouldn’t stay again»

«The room was great, but there was no body wash.»

«Elevator seemed like it was going to break every time you used it. Roomed smelled like mold. Bathroom was tiny.»

«Could not find an ice machine that was functional»

«An update to the furnishings in the room is needed. Even the public areas are showing their age. This used to be the nicest hotel in the area and Embassy has turned its head on updating the property. Unfortunate because a little focus on keeping it up to date would bring it back to what it used to be. Breakfast service was the highlight of the week's stay.»