Hoteller i Cool Valley

«Nice stay, breakfast and dinner included»

«Property was very clean. Staff was very kind and helpful. Woman at front desk was very friendly and helpful. Breakfast was plentiful and area was clean and well maintained.»

«Two words….Bed Bugs….»

«Wish there was a hair dryer in the room.»

«OK stay»

«Everything was good»

«Paid for an upgraded suite only to be told at check in - the room had never been cleaned and we were downgraded to a small room with only 2 beds for 3 adults. At first, we were offered a room with one king bed, so at least grateful for the second option. We were still charged the upgraded price and told to speak with a manager in the morning. Upon arrival to our room, our door clearly had evidence of being tampered with as shown in picture. Only to enter and find No blankets and some weird ...

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

«Clean and very nice staff»

«Only needed a place to stay for the night and this was the perfect place. Very convenient from everywhere we wanted to go with a clean and comfortable room!»

«Decent room overnight»

«Everyone was so kind. We were not sure where we could park the UHaul we had with us. I had called ahead of time and they said it would not be a problem. When we arrived, they had us park directly in front of the hotel along the curb in the parking lot! We were 7 steps into the hotel. Breakfast was good! Would definitely stop again if in St. Louis!»

«The hotel and rooms were very clean. The staff was very friendly and helpful. Good variety of breakfast and it was very good. Will return to this hotel the next time I am in that area.»

«I would not recommend this property. The pool (which was the main reason I booked this hotel) was out of order. The elevators were all out of order too, so I had to carry my bag to the third floor. It is advertised as a “non-smoking” facility, but my room smelled strongly of cigarette smoke. Given this poor experience, I asked Expedia to reach out to the property on my behalf regarding a refund. Expedia attempted to contact this property for a week, but told me that they were unable to get in ...

«Ok breakfast. Helpful staff. Walking trail was a real find »

«Great facility with very friendly and accommodating staff! »