Hoteller i Comfort

«One of the best places to stay in Charleston»

«Nice and well maintained. Friendly staff. Managers reception with complimentary beer, wine and snacks both night we stayed there. One of the best Hampton Inns we have stayed at»

«It just seemed like maintenance was lacking a little and not much had been fixed/upgraded since we had been there 4 years ago.»

«At the beginning we were assigned the wrong room; at the end, everything was fixed but it didn’t has to happen.»

«Average at bes»

«Nearby mall and sit down restaurant. Easy on/off location from interstate highways.»

«The staff was very kind and had smiles for my son. It was my first time stopping in West Virginia, and I was pleasantly surprised. I choose it for the pool, but the pool is in the middle of the parking lot, so I don’t recommend it. but the staff were great and it’s very clean.»

«Clean and mostly quiet, although we could hear the guests walking upstairs. The bathroom is dated but still in pretty good repair. Breakfast was kept well stocked for the large crowd but the coffee was only so-so.»

«Rooms are clean and well laid out but needs update reno»

«Not the greatest neighborhood, but the bed was clean and comfortable, however the floor was filthy (as my husband had white socks on and they were black). A lot of humidity in the room and it seemed damp. Went down once to ask a question to the person working the front desk - nowhere to be found. Also asked later about pizza places - he mentioned Domino's(?) but we found a Pies & Pints a few blocks away (which was really good!) Picked this place because it was close to 77 and it had ...

«We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.»

«Great hotel with perfect accommodations. Visiting from Miami, Fl and being used to warm/hot weather, the indoor pool was a big plus for the kids. I don't think we could enjoy an outside pool in June in West Virginia. Additionally, the hotel was clean and the full breakfast being available in the morning made it even better. Checkout at 12pm is standard which also made for a pleasant trip! I'd recommend for families for sure!»

«Always a pleasant experience with very nice staff.»

«Didn't get my room cleaned for 5 days straight (was at least expecting new fresh towels)»

«AC wasn’t working right and the room had a foul odor.»

«Comfortable and clean suite, good beds, plenty of parking. But disappointingly no mask policy enforced, for staff nor guests, in the middle of a surging pandemic and in a state with low vaccination rates. Also, no breakfast served in the hotel on weekends.»

«The staff were very friendly and professional. The motel itself was sadly neglected and needed so much TLC!! We stayed because we had to, was ok for one night.»