Hoteller i Columbiana

«Staff thought it was funny to play circus music after 10pm on repeat to find a missing luggage cart. They laughed in my face when I asked what the loud music was. They all made it clear they are only there to collect a paycheck. Doing their jobs looked extra.»

«This worked for our stay ! »

«Bathroom was huge!!»

«I would never recommend anyone to this hotel the cancel my reservation for no reason at all »

«Clean room »

«The room was not ready at 3 but that was okay. However, the ADA bathroom rail was mounted behind the toilet. That is NO help for someone in a wheelchair. They are not exactly alone. The handicap rooms in so many places are ridiculous. Alos, someone needs to readdress what a handicapped parking space looks like. That is a national issue so not their fault. I would probably stay there again but would hope they had a different handicap room.»

«Great team! Excellent customer service! Highly recommend this property! Easy check in & out! Thank you, will be back soon!»

«The staff were friendly and very helpful. The location near the airport was excellent. We left before breakfast so cannot comment on that. Our biggest complaint was that the door into our room dragged so badly on the floor that it could not be opened the entire way. And when we mentioned it the next morning we were told it was a known problem! Why assign us that room then? The hotel did not appear to be full. This the poor rating.»

«Staff was rude checking in.»

«It was quiet. The bed was comfortable. The staff was very friendly. However the elevator was a bit slow.»

«You call tell the couple that runs this place know what there doing, they are very kind and always polite»

«I used this hotel when driving from TN to FL, in the reception there was a guy who could not speak well English, but we understood each other. Room was fine, motel seems recently refurbished from the outside and inside. The TV could be a bit bigger, beds were ok. Perfect location when driving on the hwy, not far away from lots of restaurants, and no scary neighborhood. Biggest disappointment was the breakfast, a tiny room with very little to choose from, so most of the guests did not use it even ...

«the property is misleading, the pool is very small, the staff was nice but the rooms were not as clean. there was mold in the shower around the soap, shampoo and conditioner. The shower curtain liner was dirty. They initially put me in a used room. My card continued to become deactivated. I worked out in the gym but the water fountain was not working. All around i was not pleased with the cleanliness of the facility and the rooms. I will try very hard to never stay at a holiday inn again. »

«Extremely clean and great customer service!»

«Very clean property and nice staff, would recommend!»

«We stayed for two nights, everything was super clean, the furniture was modern and tasteful very comfortable. The 14.99 breakfast buffet was not great, the service was excellent. Coffee after 3 pm was cold. For a Hilton I was expecting fresh breakfast made to order instead of a premade one. The accessible room was down the hall having to walk further down to and from the elevator.»

«Staff was helpful & friendly. Rooms & bathroom were clean & spacious. The bed was comfortable. Breakfast was typical hotel breakfast, but it was more than continental that was advertised. There were eggs, sausage, biscuits and gravy, & potatos & waffle maker. I really enjoyed the coffee machine that made lattes & cappuccinos & such. The pool area was nice. The location was near the interstate & perfect for my needs during the visit to the area. The price was also affordable for a comfortable ...

«Great AC. Plenty of hot water. »