Dear Guest, Thank you for your rating, which we will gladly pass on. What can we improve on our fitness area? You are also welcome to send us an e-mail. We look forward to welcoming you back soon. Best regards Carola Klein Front office

Kjære Bjørn, takk for din gode anmeldelse. Vi er veldig glade for at du hadde et hyggelig opphold hos oss! Vi ser deg snart og med vennlig hilsen fra Köln, Roya Kleine, Front Office

Kjære Asbjørn, Takk for din vurdering. Flott at du hadde et hyggelig opphold hos oss. Vi gleder oss til å ønske deg velkommen neste gang. Med vennlig hilsen, Roya Kleine, Front Office

Kjære Sven, Takk for ærlig tilbakemelding. Vi er glade for å dele erfaringene du har gjort med dusjen og fargeskjemaet på rommet. Hyggelig, at du hadde et fint opphold under ditt besøk i Köln. Vi ønsker deg velkommen igjen neste år. Med vennlig hilsen Sandra Witzel Front office

Dear guest, thank you for your positive review. Great that you enjoyed your stay with us. We hope to welcome you again soon in Cologne. Best regards Sandra Witzel Front Office

Kjære Yngvar flott at du er fornøyd med vår service. Vi er glade for å informere deg om at våre arkitekter av renovering plan for våre rom og bad med full hastighet arbeid. Vi vil gjerne være i stand til å kanskje ønske deg velkommen tilbake til våre oppussing! Sunny hilsener fra Köln, Eva Weinkauf-Front Office

Dear Svetlana, thank you for taking the time to let us know your opinion about your stay with us .We are very sorry that you have not made better experiences with us. Your opinion will help us to learn from this situation and to improve ourselves. We are working on it to let our guests missing anything. Here we have met neither your nor our quality standards! For this, we would like to like to apologize to you. We will sensitize our colleagues again based on your review. We hope to soon welcome you with us again! Sincerely, Eva Weinkauf

Lieber Harald, ein großes Dankeschön für Ihre Beurteilung und die damit verbundene Zeit. Wir freuen uns, dass Sie schöne Tage bei uns verbracht haben. Gerne sind wir auch bei Ihrem nächsten Besuch in Köln wieder Ihre Gastgeber. Herzliche Grüße, Eva Weinkauf Front Office

Dear Christoffer, Thank you for taking the time to send us your opinion about your stay with us. Although we regret that you have not made any better experiences with us, helping us to learn your judgment and to help us make improvements. We are working on it to let our guests be missing anything. We hope for a second chance to win back your trust and will do our best so that you can make the same good experience with us, as other! Kind regards Marlice Jeschonnek Front Office

Dear guest, thanks for your positive review. Your hints about the Wifi and the missing safe are noticed. Good news: Probabely in 2016 Wifi will be free - we also look forward to this day.

Thank you for your great review and of course for your visit, Daniel!

Dear Tom Erik, thank you for your stay and review! We are sorry that you didn't like the hotel due to the WIFI and breakfast rate. We accept and understand this criticism. We already work on a solution concerning the WIFI costs. But we think the breakfast is worth its price because of the high quality and quantity we offer. Nevertheless: thanks again for your feedback & time. Yours sincerely!

Thank you for the good rating.

Dear guest, wow, wonderful - we are happy that you experienced a great time in Cologne and in our hotel. Thanks for your amazing feedback - we appreciate it! Best regards, Liane, Guest Relations Manager.

Thank you for your feedback!

Dear guest, thank you very much for your kind feedback and of course for your stay with us. We are happy you enjoyed the time in Cologne. Thanks & best regards.Liane Ruebenach, Guest Relations Manager.