Hoteller i Collegeville

«Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry»

«When we arrived and checked in we went to our room and when we unlocked the door with our card there was someone still using the room. So we went back to the front desk to tell them there was someone still in the room the staff had no clue that there was someone still in the room. The person at the front desk got us another room and when we got in that room it didn't look like it was even cleaned. There was hair in the sheets of the bed and hair all over the bathroom floor. And when we checked ...

«Yes»

«Awesome front desk service! We were there for a dance competition snow storm came. Very accommodating- clean room comfortable beds. Excellent location. All around very comfortable stay!»

«Excellent hotel.»

«Yes»

«Traveled with our dog. It was hassle free, and they were very accommodating. Would definitely stay again.»

«front desk staff Niha was outstanding. friendly, helpful. »

«Reserved a 2 queen, they gave us a king and pull out. Would not switch or give us a refund. The pull out was peer springs, no mattress.»

«Great rooms. We will be back!»

«We really enjoyed our stay. They let us check in early. Free breakfast was really good. »

«Ver clean nice big room. Bed was very uncomfortable but everything else was great »

«Room was clean. Staff were friendly. Good selection at breakfast. »

«We had clean rooms, staff was great. We would stay again but no elevator»

«Different themes for the rooms is a fun touch »

«Its an older hotel and could use some remodeling but overall room was clean. We reserved a king room however when we got there it was not available due to previous guest damaging the room. No discount was offered for the inconvenience but they were able to get us in a queen room on first floor which worked out since we had our yorkie and morkie. Overall a good visit. »

«There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The ...