Hoteller i Cold Brook

«Clean and helpful staff»

«Stay was excellent. Staff were welcoming and helpful. Hotel building is new, spacious and having good interior. Surrounding nature adds beauty.»

«Friendly staff, room was clean, breakfast was simple and has several choices. The only complaint is a bit noisy, room was not soundproof.»

«Wonderful room and location. The breakfast was very nice and had a lot of variety.»

«Clean, quiet room. Will definitely stay here again.»

«Just perfect….location, mattress, price, near canal and restaurants… oh ya staff too!»

«Last min option and it was a great stay, clean and safe and close to big stores like Walmart/Target and lot of food places»

«Good hotel, large room, nice staff. But stay away from room 621 - just outside the door is an icemachine. You are almoust certain to be wooken up during the night by someone using the machine...»

«The hotel is situated in a good location. There is a few restaurants within walking distance. The beds are comfortable and the staff is very helpful. My only complain is that there is no free coffee in the lobby. It is nice that they have it in the room but if the housekeeping doesn't clean your room you have to refill on the coffee or cups. Thank for the two bottles of water in the room.»

«It has a bar, restaurant, play room/ sports bar and pool..Breakfast his very good..»

«The property was great for what I needed it for: a cheap place close to the Herkimer Diamond Mine (about 10 minutes). It is dated, but you expect that with the price. The worst part was the AC did not work super great, although not bad enough to tell someone. It was very clean, and staff was friendly, although they did seem annoyed with how late we showed. Love the little kitchen nook but wish it had a coffee maker.»

«It was clean, that’s what matters most. TV not great. Towels a little dingy»

«The Balsam is located in a scenic spot in the southern Adirondacks where, due to the remoteness and the topography, there is no cell service but there is WiFi at the lodge. The night we stayed, we were the only guests which concerned me because, with Jenny being so engaging and friendly, I really want this venture to be a success for her. We arrived during a grey afternoon when the sporadic rain caused mist to shroud the evergreens of the forest where the inn sits and, during the evening, my ...