Hoteller nær Cleveland State Community College

«Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel ...

«Yes! Parking was safe, breakfast was adequate, staff were professional but the air conditioning in 206 was a 1 star. It was hot in the room all night which led to a bad night’s sleep. Maybe check out another motel in the area next time. »

«May have been the BEST water pressure in the shower I have ever experienced in a hotel. The gentleman who greeted us at check in was fantastic. We arrived a couple of hours early and was able to get an early check in. I would definitely stay at this hotel again and would highly recommend it to other travelers.»

«We enjoy staying here when we come to visit family. The staff have always been welcoming and helpful. The rooms are clean and the outside is always well maintained»

«Very clean room»

«The environment is very clean. The service at the front desk was also excellent.»

«Excellent customer service, and the price was phenomenal.»

«Yes»

«No free brakfast bar .they wanted us to pay»

«Breakfast was good but parking was limited for handicaps »

«Stay was pleasant . Interior was slightly dated but very clean.»

«We stay in Hampton Suite whenever we travel. Everything was as expected»

«Paper thin walls. Was woken up from sound of closing doors from other guests at 4am. Loud hvac unit rattled and buzzed when ac came on. Things id expect from the $60/night stay down the street. »

«The hotel is older however the room we stayed in has been totally remodeled & was very nice. They staff was very pleasant & breakfast was also good»

«Great place to stay.»

«I had to stand outside in the freezing cold and rain to check in. There was no coffee or breakfast options..the main lobby stayed locked the whole time we were there. There are no elevators (not a big deal to myself) and parking is actually insane. I lucked out by getting a spot close to my room...but only because I have a small car. Would I stay again? Maybe...but it's not a place I'd be super excited about.»

«The staff was courteous and reasonable. The room was clean with sufficient toweling. Minimum room amenities: one small wrapped soap and package of tissue instead of 3 soaps and boxes of tissue in the room. Heat was adjustable and adequately responsive to change. No loud noises from the area.»

«Clean, friendly staff!»