Hoteller i Cleveland

«I want to say the staff at Douglas Inn and Suites was amazing. We accidentally left a full duffle bag with shoes a phone clothes and money in it. We didnt realize til we got home to Michigan. We are so appreciative to the guest who turned it in and the staff that mailed it!! Thank you so much!! Will be forever grateful!!»

«Breakfast was delicious. The pool was lots of fun for the family. »

«Breakfast was good but parking was limited for handicaps »

«Great place to stay.»

«Very clean room»

«Very clean facility, beautiful pool area (but we didn’t have time to use). The breakfast was very good … nice assortment, as well as eggs, biscuits, gravy, etc. Would definitely stay again coming through the area.»

«Staff was great»

«The hotel is older however the room we stayed in has been totally remodeled & was very nice. They staff was very pleasant & breakfast was also good»

«Yes»

«No free brakfast bar .they wanted us to pay»

«Stay was pleasant . Interior was slightly dated but very clean.»

«Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel ...

«I had to stand outside in the freezing cold and rain to check in. There was no coffee or breakfast options..the main lobby stayed locked the whole time we were there. There are no elevators (not a big deal to myself) and parking is actually insane. I lucked out by getting a spot close to my room...but only because I have a small car. Would I stay again? Maybe...but it's not a place I'd be super excited about.»

«We stay in Hampton Suite whenever we travel. Everything was as expected»

«Clean room, staff was great, breakfast was fresh, plenty of restaurants within walking distance, retail shopping within a 5 minute drive.»

«The staff was courteous and reasonable. The room was clean with sufficient toweling. Minimum room amenities: one small wrapped soap and package of tissue instead of 3 soaps and boxes of tissue in the room. Heat was adjustable and adequately responsive to change. No loud noises from the area.»

«Clean, friendly staff!»

«The environment is very clean. The service at the front desk was also excellent.»