Hoteller i Cleveland

«Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay»

«Not what I expected for the cost. More like a bed and breakfast. Would not use again»

«Good parking, and staff excellent »

«Parking available on the main road outside the hotel. Nice English cooked breakfast included. My room had issues with regulating the heat of the shower so brought it to the manager's attention on departure. Rooms safe and secure with a night entrance around the side of the building if needed.»

«Room lovely and clean, fox covert 2 min walk great food. Brilliant for dog owner's Will definitely stay again. »

«The owner was very friendly. He made us so welcome during our stay there.»

«The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour. When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.»

«Arrived late and had to leave early so couldnt enjoy the scenery!»

«First time I have stayed here but it certainly won’t be the last. Situated in a lovely setting everything was perfect. Staff welcoming and friendly, food was outstanding and the rooms were immaculate. I would certainly recommend this lovely pub. »