Hoteller i Cleveland – La Quinta Inn & Suites i Cleveland, Ohio

«Horrible check in, clerk on phone face timing with boyfriend, gave us keys to an occupied room, got new room whose shower was dripping everywhere for 4 days, bug on sheet and dirty sheets either coffee or blood. Locked out of room first night key did not work, had to wait and wait for front desk clerk over and over. I want my $400 back, horrible, it should be torn down»

«The staff was very kind and helpful however the hotel itself was not great, a lot of odd staining in the room/furniture. We were additionally charged $500 at 11:23pm for a smoking fee that the sensors detected earlier in the day. Once we received the report for the sensor, it was citing an incident that took place when we weren’t present in the hotel at all. I was charged the $500 regardless and hotel staff are unable to do anything about it(not their faults). I am now in a week long process of ...

«Breakfast was terrible, old and dirty. Not good at all .»

«Need to was the carpet from the room and from aisle going to the pool. Towels from the pool was dirty and the blanket dirtiest as well.»