Hoteller i Clear Lake

«TV controls really were difficult to use. Otherwise the place was very nice »

«Front desk staff rude and did not tell us anything at all about the room, the stay and extremely slow. Someone else’s garbage left in our room - on the vanity (used oral care). Room was freezing as unit heater was difficult to use. Room keys sometimes work, sometimes don’t. Would not go back.»

«No towels in the pool area. Lights were off and hot tub was chilly. The place seemed a bit sketchy, employee barely talked. Won't be staying again. »

«Initially was put in a room that was not clean, but she promptly put me in another room that was clean»

«No idea how it had a 8.6 rating when we booked it. Was old, in disrepair, staff was unfriendly. As my husband stated, you would never stay here.»

«Yes»

«Hot tub was good, I only had a granola car and banana »

«Good parking, clean room and very friendly knowledgeable staff. »

«Different themes for the rooms is a fun touch »

«Very nice place. Comfy beds very clean host was very responsive »

«It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. »

«The property is clearly in the state being remodeled, which is a good thing. The manager working when I arrived was very helpful and kind; she was very attentive to our needs and wanted to make our stay positive. Once she’s done with the remodel, it will be a very nice establishment while she’s in charge. »

«The waterpark is a total rip off. You get a room they give you 4 wristbands that I lets my children use. Fast forward we walk in and I get stopped I need to pay an extra 10 dollars for a band so I can watch my kids. Food prices outrageous, and even though it said complementary breakfast we got a bill for 61 dollars… be careful we also had poop floating in the pool they threw chemicals and just let kids swim in poop water… »

«It’s winter »

«Good breakfast option, very clean, staff very helpful and pleasant. Rooms clean and well maintained. Very easy access. Great place to stay»

«Cleanliness, Staff, and breakfast all top notch. Good selection at breakfast buffet, all fresh food, hot items hot, tables clean, surroundings pleasant »

«Bar/pizza spot was perfect! Amazing staff great selection. Breakfast area in hotel was super small with minimal seating-lots of sports teams so it took along time. Our a/c unit went out in the middle of the night! Super frustrating when we had to leave for a game at 720am. When we checked out at 11 my husband told the front desk and they made a comment that we should have told the when it happened! Very frustrating»