Hoteller nær Cinemark Hill Country Galleria

«The property is decent but as soon as we got in our room, there was a musty odor, dead roach by the entrance and there was only one towel in the bathroom. When we requested some more towels we were given only two and they hesitated to give us 3 extra for the other room(rented 2 rooms). Had to explain that there are 4 occupants in the room and we are supposed to have only 2 towels in the room? In addition, the pool was advertised as seasonal but they could at least clean the pool area and not ...

«Welcoming staff. Room was comfortable with nice touches»

«When we arrived at the property, the front desk clerk didn't acknowledge us when we walked in and continued to type on the computer for 10 minutes until he finally asked us our name. There was no one else he was helping, just very rude! not good customer service. we stayed at a different hotel the next day and WOW what a difference! so friendly, helpful! We barely got in the door before we got a smiling hello!»

«Need updates but staff was great including Aaron was the best!»

«Wonderful hotel in a beautiful italian style. Very high quality food and very nice staff»

«Fint hotell med store rom, gode senger, mye bråk fra air kondision og manglende romservice to av tre dager»

«New property, well done!»

«Really enjoyed it»

«Breakfast was good and room was clean.»

«We stayed there before a few years ago and everything was fine. This time the property was run down and not exactly clean. Upon checking in the staff was fine. But once we went down to tell them we were checking out and wanted a refund, everything changed. They were rude. A lady standing next to me needing to ask a question was completely ignored. Is she allowed out a little whistle, and the manager around the corner and out of sight, said "was that a whistle, how rude!" and still did not ...

«For what you pay for the balcony and lake view isn’t worth is rooms run down, no hot water and dirty not updated balcony. The restaurant on property we went to for three days was awful service even when only people in restaurant. Way over priced for the pack of service Very disappointing»

«Na»

«Everything was clean and new, properly maintained and the staff was real attentive and caring (shout out to Kit!) I come to Austin once a year for a track meet, and will definitely be back last year»

«Staff was very rude. I never received my deposit back and when I call I was told it would go to my card»

«Fairly new hotel, so the bar is not really function nor is the restaurant that is advertised. However, I did enjoy the free wine and beer offered as an alternative. Parking was easy, I had the option of valet or self park. The elevators go right to the garage. The room was nice had a balcony but no view. Pretty decent overall. »

«Veldig fornøyd, super plassering ift butikker og skogsomeråde som var veldig fint å ta seg en løpetur i. Følte meg trygg selv alene. Masse butikker og restauranter i omerådet, og ikke langt til byen. Stort pluss for inkl frokost »

«Good property.»