Hoteller i Cicero

«Find somewhere else to stay. We arrived very late, 00:15 in the night. I booked two rooms through hotels.com and the staff could only find one of the booked rooms even though I showed him my booking. Staff member was not at all willing to help, and just said it was a issue I had to discuss with hotels.com. We ended up going to the hotel next door (Best Western, which was great) in the middle of the night. Went back next day to try get a refund, since THEY couldn’t check us in. No refund and ...

«Great a big 10»

«I booked a suite for the extra comfort. The room was large as expected and clean. Maintenance was a disappointment. The facility is obviously old, however it could be better maintained. The carpeting was crinkled up and needs replacement or at least re-stretching. The plumbing fixtures in the tub are rusted and should be replaced. This is a pretty easy fix. The lighting is awful. There are lots of fixtures, but no place where you have ample light to read or put on makeup. The breakfast was ...

«Staff»

«Good stay, good breakfast, ok fitness opportunities»

«The bathroom was rather shabby could do with a refresh in some areas. Room 423»

«Property clean and well maintained, Staff friendly, courteous and professional. Beds were NOT comfortable; mattresses need to be replaced. I certainly didn't expect the quality of the mattresses to be exceptional. I also didn't anticipate the poor quality. Our room smelled stuffy, easy fix, turn on the air conditioner. The mattresses however, left something to be desired.»

«The hallway smelled like an ashtray even though rooms are non smoking. We had a jacuzzi room and everything was damp. Woke up to shoes and carpet damp. Whenever the room steamed up from the tub or shower the smoke detector beeped. The mattress pad slipped off in the morning and we were horrified at how disgusting the mattress was. Would never stay there again.»

«I stayed pn a Friday night for a Conference that started at 7:30 am at a neighboring hotel. Breakfast was supposed to start at 7:00 am and I left at 7:15am to find hot coffee and breakfast on my own because the breakfast was not ready. They had always ready and hot coffee in the lobby and it was ice cold in the coffee thermos like it had been there for more than 24 hours. The room was nice and clean but I was disappointed with the only amenity I tried to take advantage. The pool was posted ...

«Will stay again. Location is great for Ruoff center. »

«Nice and clean. Nice people. Enjoyed our stay.»

«The pool was freezing and there was clear signs of water damage and mold in the ceiling above the pool. Everything else was good the pool was just very horrible.»

«Its clean enough to stay»

«Very nice clean hotel. Brand new. Amenities were empty though»

«We could not use the water in the staff was not helpful or apologetic. We cannot use the gym. The tub did not drain in the bathroom.»

«Clean room, working air condition, and breakfast was delicious. My only drawback was the lighting in the bathroom was not good… Especially when applying makeup.»

«My room had a foul odor. Not sure what it was. I would never stay there again.»