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Anmeldelser av Lucknam Park Hotel & Spa

5 out of 5
Lucknam Park Hotel & Spa
Lucknam Park, Colerne, Chippenham, England

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 106 av totalt 135 anmeldelser." "
Rangering på 8 − Bra. 20 av totalt 135 anmeldelser." "
Rangering på 6 − Grei. 6 av totalt 135 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 135 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 135 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,6/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mikhail v

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife and I recently stayed at this hotel for one night and was thoroughly impressed. The rooms were impeccably clean, and the staff were incredibly friendly and hospitable, especially Daniel. The food was delicious, and the grounds were beautifully maintained. The swimming pool and spa was a bonus. I wish we had booked for more nights. We will definitely be coming back for sure!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jackie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb hotel, I would give it 10 out of 5 stars ! Food is superb. Fluffy towels, very comfortable beds with super linens. Staff so so helpful. Breakfast was fabulous and the spa is outstanding. Location is just beautiful, with gorgeous views and walks. Thank you for such a wonderful stay.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely exquisite. This is truly a five star experience
Bodde her 2 netter i april 2024

10/10 – Utmerket

hemma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A stunning hotel in a beautiful setting. The staff are very helpful and friendly and so very welcoming. You truly felt like a VIP. Spa was wonderful. Breakfast was served by fabulous waiting staff and the food was spot on. Delicious and just the right amount. Easy on site parking and we especially appreciated the ev charging facility. There were 3 available. The garden is stunning. The only thing I would mention is that we booked a set price via Expedia for B&B, and dinner but when we checked out, we noticed a service charge had been added to our “ room rate” . We were more than happy to pay for service at the restaurant for dinner, but we were a bit surprised by that additional charge. It was not made clear on Expedia when we booked. However, we did manage to get the room service charge reduced, as the reception staff advised us that it was an “ optional charge” that was added to the bill. Good job we noticed it!
Bodde her 1 natt i april 2024

6/10 – Grei

Claire

Reiste med partner
Likte: Renhold og fasiliteter
The property is beautiful, the staff were largely great but at times service felt a bit chaotic. A hotel of this calibre I would have liked staff to have been more attentive. We had afternoon tea and dined in the restaurant for dinner the food is very good. I was quite disappointed with the size of our room located in the converted stable block. The room did not have aircon and our bathroom only had one light switch which was for the main lights…which wasn’t ideal during the night! No bottles of water were left in our room on either day of our stay and we had to pay extra for bottled water. Spa facilities are fantastic but again I think the staff could have been more present and attentive. Also the hydro pool is on a timer so we were unable to boost them as and when we wanted.
Bodde her 2 netter i mars 2024

8/10 – Bra

Sian

Bodde her 1 natt i mars 2024

6/10 – Grei

Anisha

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
The swimming pool and spa area was nice and the staff are lovely. The hotel itself is more a 3 to 4 star property. The service and amenities and standards are not there of a 5 star. It is a nice hotel but cannot compare to other 5 stars such as Cowarth Park, Four Seasons or Grantley Hall.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a pleasure to stay at Lucknam Park. Beautiful hotel, great spa but the staff make it special
Bodde her 2 netter i februar 2024
Svar fra Front of House Manager den 25. feb. 2024
Dear Craig,Thank you so much for taking the time to write a review. I am delighted to hear you had a great time with us. I will make sure to pass on your kind words to our staff. Kind Regards,Brigitta KovacsFront of House Manager

10/10 – Utmerket

Bruce

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One of the best
We have been lucky enough to stay at some amazing Hotels all over the world, I would confidently rate Lucknam Park up near the top. Unfortunately travel commitments meant we could only stay one night, but it was well worth the effort to enjoy the comfort the Lucknam provides. The room was spacious and relaxing, the gym & spa facilities are next level and the dining options are fantastic. If you can, definitely stay here you won't be disappointed. Highly recommend
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic service above all else, albeit the property, room and facilities were outstanding the staff were definitely the highlight.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just perfect.
Always wanted to stay here and was not disappointed! The property and grounds are wonderful, so clean and tidy and very well maintained. Lots available to do on site, but you can of course just relax. The spa is the best I've tried from many hotels, so clean accessible, and relaxing. The pool, steam room and sauna all just the right temperature. The hydropool linking to the beautiful outside area and garden is a lovely touch. The staff are really great, so helpful and willing to go the extra mile to make your stay perfect. They also were willing to just chat and get to know you. Food was delicious and room was very comfortable. Will definately return.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Laurence

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bliss
Staff were fantastic, food was amazing, and the spa was just what I needed. Recommend you give it a try!
Bodde her 1 natt i oktober 2023
Svar fra Head of Sales den 11. okt. 2023
Thank you for your great review! We hope to welcome you back to Lucknam Park.

10/10 – Utmerket

Ahmet

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fascinating
I recently had the pleasure of staying at Lucknam Park Hotel, and it was an incredible experience. The food at the restaurant was nothing short of amazing, with a diverse menu and impeccable flavors. The room I stayed in was excellent, offering both comfort and luxury, making my stay truly enjoyable. What truly stood out, though, was the exceptional service provided by the hotel staff. They were attentive, friendly, and went above and beyond to ensure that I had a memorable stay. The restaurant and bar staff were also perfect in their service, making dining and drinks a delightful experience. The atmosphere of the hotel was truly fascinating, with its beautiful surroundings and a sense of tranquility that made it the perfect escape from the hustle and bustle of everyday life. Additionally, I had the chance to enjoy the pool and spa facilities, and they were top-notch. The spa provided a great way to unwind and relax, and the pool was a refreshing addition to my stay. Overall, I can’t recommend Lucknam Park Hotel enough. It’s a haven of luxury, excellent food, and outstanding atmosphere, and I can’t wait to return for another memorable visit.
Bodde her 2 netter i september 2023
Svar fra Head of Sales den 11. okt. 2023
Thank you for your great review! We hope to welcome you back to Lucknam Park.

8/10 – Bra

Howard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Afternoon Tea disappointment
Although we enjoyed our stay as a whole, we were very disappointed to find that on returning to the hotel one afternoon at around 4pm and looking forward to some tea, to be told that Afternoon Tea is only served between 1:30 and 3:00pm!! We asked if it would be possible to just have some tea and a slice of cake, but were told that no cake is served after 3pm! This seems very strange to us, as surely the prime time for tea is around 4pm? To add insult to injury, the capuccino which we did have instead of tea and cake was charged at £7.50. Even though it was served with a couple of shortbread biscuits, I find this to be an extortionate charge for a cup of coffee!
Bodde her 2 netter i september 2023

10/10 – Utmerket

BARRY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
We had not stayed here for a good few years and were delighted that it has maintained its high standards and continues to employ lovely staff
Bodde her 3 netter i september 2023
Svar fra Head of Sales den 11. okt. 2023
Thank you for your great review! We hope to welcome you back to Lucknam Park.

10/10 – Utmerket

JoAnn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel and property. Excellent room service.
Bodde her 4 netter i august 2023
Svar fra Head of Sales den 11. okt. 2023
Thank you for your great review! We hope to welcome you back to Lucknam Park.

8/10 – Bra

Angela

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful luxurious hotel but failed on customer service Breakfast service was very slow on the second day and had to fetch black pepper and jams from another table No smoked haddock available on the 2nd day of which a 5* hotel should never run out of produce. Ebony the breakfast waitress stood out as first class and had great customer service skills No one asked us whether we had enjoyed our stay on vacating. The hospitality tray in our room was very poor with no early grey tea or hot chocolate. Having been to many 5* hotels in the UK I found this hotel to be very expensive for the service you received. Would not stay again however wonderful our room was a Master Suite it did not justify the price we paid.
Bodde her 2 netter i august 2023

10/10 – Utmerket

Wei

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
One of the best spa hotels we have stayed in, from food to facilities, everything is perfect. especially the staff, everyone is helpful and engaging, a gem in Wiltshire
Bodde her 1 natt i august 2023
Svar fra Head of Sales den 11. okt. 2023
Thank you for your great review! We hope to welcome you back to Lucknam Park.

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Armando og Alameda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a British paradise. I can't tell you how much I enjoyed my six nights at this wonderful location. You really get a sense that the staff care for you like you're at their house. The location is stunning. And I don't use that word easily, but the location is rivaled by the wonderful service, excellent cuisine, and 100 little amenities. Affection and thanks to Stephen , Nicole and Felicity in the Brasserie. Tyler , one of the best waiters I have met, Sam the highly skilled masseuse, Brigitta was so kind to me, Georgina sunny attitude and my cool housekeeper Ana Marie . Guests: Please don't take kids who want to stare at cell phones, they are in a country heaven. I will see there!
Bodde her 6 netter i juli 2023

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely location and very friendly staff. I would definitely recommend.
Bodde her 1 natt i august 2023

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First class location and service!
Bodde her 1 natt i juli 2023

6/10 – Grei

Tim

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Nice property with weak service, expected more for the price. Pre-arrival planning emails were never answered. Check-in staff wasn’t helpful in explaining the property and amenities, subsequent requests for concierge recommendations (towns to visit, etc.) were weak and uninformed. Property itself was lovely, pool was above average.
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Jackie

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Mark

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Wei

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Louisa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb service, great food, fantastic spa- great hotel.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Aklilu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very high quality stay. Beautiful country house hotel.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Moira L. og Rickmansworth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spectacular indoor and outdoors sauna facilities!
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is fabulous and staff were wonderful
Bodde her 2 netter i februar 2023

8/10 – Bra

Chan Chi Ming Ricky

Bodde her 2 netter i januar 2023

10/10 – Utmerket

hemma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a gem of a hotel. Absolutely fabulous. Spa was lovely, the grounds stunning, the communal areas beautiful , room was lovely,comfortable bed . The waiters were so polite and accommodating. We arrived late in the afternoon and were too late for afternoon tea but the kind waiter found us some magnificent scones- which we had in the very festive and atmospheric drawing room. I ordered a glass of champagne . I thought had lost its fizz. Mentioned it to the waiter and it was changed instantly. No problem at all. What customer service. Reception staff so welcoming. Charging point for our car. The entire stay made even more magical by the snow. What a find. We will be returning.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Couples break
Really lovely place, hotel, room and spa were amazing. Staff were all really friendly, in particular the lounge waiter. The only thing that let it down was the food. Clearly good quality ingredients were used, but I am afraid it was rather bland.
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Roy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for families

10/10 – Utmerket

Paul

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top Class
We had an amazing spa break at this beautiful hotel, they upgraded our room by 2 levels , the hotel & staff, our room and the spa was excellent.
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2022

10/10 – Utmerket

Diana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort and staff was perfect in every way. The quality of food was delicious. Everything was perfect. Not one complaint!
Bodde her 2 netter i august 2022

8/10 – Bra

Vipen

Bodde her 1 natt i august 2022

8/10 – Bra

Jeaneane

Bodde her 2 netter i juli 2022

10/10 – Utmerket

Jackie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place, wonderful facilities, lovely rooms and staff are very welcoming. An absolute delight, always, to stay here.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Joanna

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just an amazing. Easter break
Was absolutely lovely with friends sue Willet a regular at your hotel. Staff very attentive and food excellent!! All staff friendly and service impeccable
Bodde her 1 natt i april 2022

10/10 – Utmerket

Pawan

Bodde her 4 netter i mars 2022

10/10 – Utmerket

Gaynor

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is perfect for a weekend getaway, the spa was fantastic and staff were very attentive and nothing was too much trouble.
Bodde her 2 netter i mars 2022

6/10 – Grei

Ruaridh

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Didn't receive the room upgrade even though there was the upgradeable room available. Left a belonging in the room and it wasn't found.
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Simon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great food, lovely pool
Bodde her 2 netter i mars 2022

10/10 – Utmerket

Samantha

Bodde her 2 netter i februar 2022

8/10 – Bra

Miss

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay
Lucknam Park had a very nice feel about, staff were friendly and we were made to feel welcome. It’s a large estate with horses a long drive and nice walks around in the grounds. The only let down was only one restaurant was open due to lack of staff and covid which can’t be helped.
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2021