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Anmeldelser av Macdonald New Blossoms Hotel, Chester

4 out of 5
Macdonald New Blossoms Hotel, Chester
St John Street, Chester, England

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 295 av totalt 986 anmeldelser." "
Rangering på 8 − Bra. 337 av totalt 986 anmeldelser." "
Rangering på 6 − Grei. 204 av totalt 986 anmeldelser." "
Rangering på 4 − Dårlig. 107 av totalt 986 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 986 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Geir

Likte: Renhold og personale og service
Location, location
Bodde her 1 natt i oktober 2022
Svar fra GM den 15. okt. 2022
Dear GeirThanks very much for the fantastic review following your visit to New Blossoms, Chester.We are delighted that you enjoyed your visit and hope to welcome you back very soon.Kind regardsJames PownallGeneral Manager

8/10 – Bra

Stein Ingar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk by. Fint opphold.
Bodde her 4 netter i november 2019

8/10 – Bra

Alexander og Rotterdam

Likte: Renhold, personale og service og romkomfort
Perfect hotel i Chester
Jeg bodde på hotellet i to netter. Hotellet ligger midt i sentrum av Chester og har ett historisk sus over seg. Eneste jeg har å utsette på hotellet er at det var treg inn og utsjekk.
Bodde her 2 netter i juni 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bra hotell med sentral beliggenhet
Bra hotell - var der i tre netter i forbindelse med forretninger. Romslig og greit. Enkle frokost - men mulig å bestille full engelsk frokost. Hyggelig bar.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotéll
Fint hotéll

6/10 – Grei

Dag og Oslo

Likte: Romkomfort
Likte ikke: Personale og service
A bad start - and ending...
Rooms are ok. The hotel is also situated in the middle of Chester. Close to all shopping and the famous citywall. BUT: We arrived at noon, and they told us the room was ready. But when we arrived at the room, it was full of garbage. We told them so, and they said that they would have it ready for normal checkin at 2 pm. But when we arrived at 4.30 pm, they were still cleaning it. Not impressed. In addition: When we left their systems hadnt picked up that we had a prepaid room through hotels.com, and we used something like 20-30 minutes waiting for them to check if it really was prepaid. Im not sure if they were just plain unlucky with us, but havnt experienced things like this in other hotels. If the room isnt ready, at least its ready for normal check in... And checkout for a pepaid room should be done in like 1 minute..

4/10 – Dårlig

Richard

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Needs renovation, holes in the carpet, water stains on the walls, windows dirty. Not the usual standard I would expect to see, not worth the money
Bodde her 1 natt i mai 2024

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely traditional hotel with very friendly staff. The room was well equiped, clean and quiet. We used the nearby car park which was £10, not bad for city centre location We felt the stay was very good value for what we paid to be in the centre of Chester
Bodde her 1 natt i april 2024
Svar fra Jade den 15. apr. 2024
Dear Paul, Thankyou for staying with us! We are glad you enjoyed your stay and that the staff were very welcoming. Kind Regards

6/10 – Grei

Claire

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Good hotel if you just need a base to stay. I would not recommend this if you were wanting to spend time in the hotel though. Our bed space was ok but the bathroom was rather vile with a ceiling of black mold. Black grouting in the shower and bathroom bin and glasses that clearly have not been cleaned in a while. If you are looking for breakfast I would not get it here. There are an abundance of restaurants near by which I am sure are much nicer. Not a hotel I would be returning to or recommending.
Bodde her 2 netter i april 2024
Svar fra Jade den 15. apr. 2024
Dear Claire, We are very sorry you did not enjoy your stay, all of the feedback has been passed on, and we can ensure the issue has been rectified within the relevant departments. Thankyou for staying with us.

8/10 – Bra

Emma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was lovely with the biggest bed ive ever slept in. Pillows were so soft. Only disappointment was the breakfast, £30 for 2 breakfasts and the choice for a full english consisted of cold beans, cold fried eggs, cold scrambled eggs, cold sausages, and raw bacon. My advice dont stay for breakfast theres plenty of places to eat at half the price near the hotel.
Bodde her 1 natt i mars 2024
Svar fra Jade den 15. apr. 2024
Dear Emma,Thank you for staying with us, we appreciate the feedback given and we are disappointed you didn't enjoy your experience regarding the breakfast. We will ensure this gets passed onto the team to prevent this in the future. We hope to welcome you back in the future.Kind Regards

6/10 – Grei

Andrew

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Jade den 15. apr. 2024
Dear AndrewThank you for your feedback, we hope to welcome you back in the future.Kind Regards.

6/10 – Grei

alex

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hairs all over the bath, toilet and sink. A shower that wouldn’t get hot and no response to my email 3 days before our stay. In a very convenient location though!
Bodde her 1 natt i mars 2024
Svar fra Jade den 15. apr. 2024
Dear Alex,We are very sorry that the room did not meet the required expectations and we sincerely apologize. We have passed these issues on to the relevant departments and get this rectified by our housekeeping team. Thank you for staying with us and we hope to welcome you back in the future.

4/10 – Dårlig

mandy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Positives first, great central location, clean and comfortable room and bed. Negatives, there’s a nightclub attached to the hotel which could be heard and felt through the bed all night until 4am! It was so bad I heard and felt it from the second floor, dread to think how bad it was closer to the club! No where on the website stated this prior to booking? Parking not far away but double the price of what I was told when I rang them, £20 for overnight parking.
Bodde her 1 natt i mars 2024
Svar fra Jade den 15. apr. 2024
Dear Mandy,We appreciate the feedback you have left, and we can now reassure you the nightclub has officially closed its doors on the 30th of march so this will no longer have an impact on noise levels within the hotel. We are very sorry you experienced this, thank you for staying with us and we hope to welcome you back again in the future. Kind Regards,

10/10 – Utmerket

Verity

Reiste med en gruppe
Rooms are lovely, spacious and unique, central location
Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Verity,We are glad you enjoyed your stay and hope to welcome you back.Thank you for your feedback.

8/10 – Bra

Sandra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel in a perfect location. Staff very friendly. Thought I may have had a little something extra being my birthday, but I had a good deal on the hotel and would recommend.
Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Sandra,We hope you had a lovely birthday in our hotel and enjoyed your stay. Thank you for staying and we hope to welcome you back in the future.

10/10 – Utmerket

Sarah

Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Sarah,Thank you for rating us 5/5, we appreciate you choosing us and hope to welcome you back again in the future.Kind Regards.

8/10 – Bra

Carmel

Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Carmel,Thank you for your rating, we appreciate you staying with us. We hope to welcome you back in the future.Kind Regards.

8/10 – Bra

Karen

Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Karen,Thank you for your rating. We appreciate you staying with us and hope to welcome you back in the future. Kind Regards

10/10 – Utmerket

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value in a great location
Brilliant location, right in the centre of Chester. Very large room. Bed was huge and comfy. Bathroom a little dated but absolutely spotless. Satff friendly and helpful. Have stayed many times, always consistent.
Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Ian, Thank you for your lovely review, we are glad you enjoyed your stay with us. We hope to welcome you back in the future.Kind Regards.

8/10 – Bra

Phil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Phil,Thankyou for your review response.We hope to welcome you back in the future.Kind Regards

6/10 – Grei

Arran

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
3 star hotel at best
Sadly the photos of this hotel must have been taken a few days after it was last renovated as they don’t depict reality and smelt very musty. The hotel really needs some TLC. Our room wasn’t properly cleaned on the second day which was a shame. The hotel itself is ideally located in the centre of Chester, the staff were great (especially the brown haired lady at breakfast who was lovely) and the cooked breakfast was nice despite not always having everything. Breakfast is served weekdays between 7am to 9am which was a rather short window. Such a shame and more a 3 star hotel at best.
Bodde her 3 netter i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Arran,Thankyou for your valuable feedback we will ensure to pass this information onto the relevant departments and will get this rectified as soon as possible. We are glad our staff provided a great service and hope to welcome you back in the future.Kind Regards.

8/10 – Bra

Gareth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overnight Stay
All Staff were friendly on arrival, as was the evening receptionist who was more than happy to assist, as we have intolerances more than happy to aid in the specific needs, and breakfast room staff were friendly and polite, all was as expected from hotel, would stay again
Bodde her 1 natt i februar 2024
Svar fra Jade den 15. apr. 2024
Dear Gareth,We appreciate your lovely feedback, and we are very pleased you enjoyed your stay. We hope to welcome you back in the future.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Air con was very noisy. Room was a lot smaller than shown on photos. Very dirt down the side of the toilet and mould in the bathroom
Bodde her 1 natt i februar 2024

6/10 – Grei

Victoria

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything about the property was good. Allthough a little out dated but that is all Part of the decor for hotel Of its age. Could maybe have usb sockets fitted in rooms. The hotel Was spotless and staff went above and beyond Emily couldn’t help us enough she was a star 🌟
Bodde her 2 netter i februar 2024

8/10 – Bra

Andrew

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Value for money hotel in the heart of the city. Front desk reception friendly enough, didn't stay for breakfast so can't comment. Only downside was shower had one setting scolding hot which couldn't seem to be adjusted. Would stay again.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect downtown location - good breakfast selection - super price
Bodde her 1 natt i februar 2024

6/10 – Grei

Kevin

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Room was a bit run down, bathroom ceiling had paint peeling off it and the skirting boards looked like they had been run down & not painted, also the bar area was not open when we enquired we were told that it only opened at the weekend, if that’s the case it should say so in the information when booking
Bodde her 2 netter i januar 2024

6/10 – Grei

Tanya

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter
The staff in hotel where all lovely. But i was disappointed that there was no restaurant at night. I booked a family room and was disappointed that it was a fold up bed along with a double. Wasmt really equipped for a family.
Bodde her 2 netter i januar 2024

8/10 – Bra

Louis

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Glenn

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel in great location
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All staff really helpful and polite room good beds fantastiv
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Ailie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Bargain Midweek Stay, Thanks to Hotel.com.
Looking for a midweek overnight stay via Hotels. Com. Special offer of £45 for a standard king room. Lovely magestic hotel upon entering. Our room was huge, clean and warm. Furnishings are a little tired but it certainly didn't detract from our stay. Staff are very friendly and helpful. Would certainly stay again. Central location. One word of advice. Parking at the Grosvenor car park is advertised at £10 for 24 hours. We arrived at 6.30pm and left at 2.30pm the next day and the charge was £14. This is triggered as the parking is measured between 6pm to 2am. So you need to arrive before 6pm to qualify for the 24 hour rate (from our reckoning).
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Edward Ryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Helen

Bodde her 1 natt i desember 2023

8/10 – Bra

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

lorraine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location, lovely hotel
lovely hotel in a perfect location, comfy beds had a great sleep. Breakfast on the expensive side, but no problem went to wetherspoons instead!
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Ben

Forretningsreisende
Likte: Romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i desember 2023

8/10 – Bra

Antonette

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay fabulous location
Bodde her 2 netter i november 2023

10/10 – Utmerket

paul

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room fantastic and bed comfortable, location great & staff very good.
Bodde her 2 netter i november 2023

8/10 – Bra

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very nice and staff we did meet were helpful. Only issue we had was with towels not replacing when put on floor as used and soiled.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Jane

Bodde her 1 natt i november 2023

6/10 – Grei

Peter

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tired!
Hotel is in a great location and the public rooms feel great, however, the rooms are tired and in need of some work. We upgraded to a superior double. The sink was cracked, large stain on the threadbare carpet and water damage marks to the ceiling and a rather dirty towel. We were only staying one evening so didn’t make any complaint.
Bodde her 1 natt i november 2023

8/10 – Bra

Michael

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Central to everywhere, clean & Comfortable
Bodde her 1 natt i november 2023

10/10 – Utmerket

Daryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Traditional Hotel
The room was large, the bed was large and comfortable and the bathroom was compact and functional. We received a fabulous welcome at reception and when we arrived back at the hotel late we received another fabulous welcome from the night porter - a lovely traditional hotel experience. A wonderful location with a very nice cosy pub right next door. Highly recommend.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jacqueline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel right in the middle of Chester. We upgraded to a suite which was fabulous. Good breakfast. Reception staff were lovely and really helpful.
Bodde her 1 natt i november 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love the hotel
Great amd beautiful hotel with friendly staff, the only issue its the area is loud at night, so if on a lower floor it can be a bit much
Bodde her 3 netter i november 2023

4/10 – Dårlig

Keith

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Probably the last time
Room decor in need of refurbishment. The net curtains were ripped, stained carpet and no TV remote. The bar should be closed. VERY poorly stocked and VERY EXPENSIVE, £35 for 2 drinks. We have stayed at the hotel a number of times as it’s location is good but feel this was our last.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the outside, the property looked very small, but once inside the foyer/ reception area was immaculate We arrived later than expected but this was due to trouble finding our way around the roads as some are only one way or bollards are in place. There was nothing to complain about, although the tea/coffee facilities need a good upgrade. The kettle could be replaced and the mugs a little bigger due to liking a good mug of tea first thing in the morning. The breakfast was ok but pricey for the full english considering what my partner had. Night staff Emily was li ely and informative and although our door keys seemed to have locked us out before the xheck out time, staff were on hand to support with the issue. A massive thankyou for your hospitality and we will return due to the comfort of the hotel and the surrounding area. It was our first visit to Chester but didnt see everything we wanted to see so defo will be back to picknup where we left off. Thankyou
Bodde her 2 netter i november 2023