Hoteller nær Cherokee Botanical Garden and Nature Trail

«My husband and I were celebrating our anniversary and decided to stay here. OMG!! The staff there is TOP TIER! Best customer service I have EVER had in a hotel setting! The lobby is beautifully decorated and clean as a whistle! The moment we checked in we knew we made the right choice! The room was really nice, very clean, and the amenities were great! We plan to return for the Fall Festival in October and we will definitely be staying here!! Thank to all of the staff at Great Smokies Inn! We'll ...

«The pool wasn't ready. I was told the pool would be ready. Not true.»

«Lisa was great. She was very personable, informative, helpful and obviously working very hard to make up what appeared to be a staff shortage. Disappointed that the pool was not open for understandable reasons. Continental breakfast seem lacking for adults. Receptionists seem to be wearing too many hats and having to leave the desk, which pointed toward staff shortage. Facility was very clean and the housekeeping personnel were very helpful as well as being exceptionally friendly 👌. Room was ...

«All was good»

«Rooms were comfortable. Located in downtown but noise wasn’t a problem. Friendly greeting when we arrived. Food was good.»

«Great resort, with a big casino. A nice stay»

«It was excellent »

«Greit hotell, men noe nedslitt. Ligger fint til ved elva, men nabolaget ellers er særlig attraktiv, med bensinstasjon og shoppingsenter som nærmeste nabo. Svært dårlig frokosttilbud.»

«This property was okay for 1 night I loved the balcony»

«Room was actually better maintained and much quieter than we had in the casino last time and we got free breakfast. I can walk across the street and be gambling quicker than I can walk from the Cherokee Hotel inside the casino . lol»

«Lobby smelled of animals. Cat rooms the lobby near food. No shuttle as advertised. Close to casino»

«we absolutely loved this property! front desk lady was kinda rude & tried to charge us twice (in cash then tried to charge our card) thankfully the manager fixed it and told her just to give us our cash back. housekeeping was daily which was nice. definitely would stay again!»

«I booked here for the view of the river from the room, and it was amazing. The room was very spacious. However, the wall paper in the bathroom was peeling away. You could see light all the way around the door. The eaves on the river side was rotten with missing parts that had fallen away. The toilet was so low it seemed like a daycare toilet. There was hair and a bug in the bath tub.»

«When I first arrived into room ,the floor was not swept,dead flies on window sill,curtains that were not hung properly holes in curtains. No outdoor seats or table like every other room had,had to take next room over when they left.Day 2 toilet was plugged had to ask for plunger and do myself. I was told at check in I would have to ask for clean towels so I knew that.But being reserved for 3 days should not have to ask for more coffee or cups. TV very small to see from beds. I was never asked ...

«The ac and refrigerator sound is too loud. The bathtub is slow draining tub»

«Balcony facing the river building was an older one but was clean and well maintained Staff were very good people helpful and courteous will stay there again on next trip.»

«Nice motel next to a river with a fire pit and shelter along the river. Nice pool area»

«The inn was quaint and quiet. It was set up beautifully for being in Bryson City. The room was clean and spacious. Very comfy feeling. The breakfast every morning was delicious and had many options to choose from that would cater to all types of dietary needs. We added another day to our stay at the last minute and the inn was extremely responsive and easy to work with. The driveway has a hill that was a little tricky with our trailer but able to accommodate even our motorcycle. We will book ...