Dear Lars, thank you for the good score, we hope to welcome you back again soon. Kind regards, Chris Thompson, General Manager

Dear Edward,Thank you for taking your time to leave us a wonderful review.We're glad to hear everything went well with your stay and we hope to see you back again with us soon.Best wishes,

Hello Christopher,Thank you for taking your time to leave us a review.We're glad to hear that check-in and bedrooms were great.We are sorry to hear that breakfast was disappointing. We will pass your feedback to the relevant department.We hope to see you back again with us soon.

Dear Lesley,Thank you for taking the time to leave us positive feedback. We are pleased to hear that you had a lovely stay with us! We hope to welcome you back to Hotel Du Vin Cheltenham again in the future!Kind RegardsHDV Reception

Dear Helen,Thank you very much for your recent stay and valuable feedback. We are delighted to hear you had a wonderful time and look forward to welcoming you back again hopefully soon.Kind Regards,HDV Cheltenham Reception

Dear Joe,Thank you very much for your recent stay and valuable feedback. We are so happy to hear you had a great time and look forward to welcoming you back again hopefully soon.Kind Regards,HDV Cheltenham Reception

Dear Guest, Thank you for choosing to stay with us. We value your feedback very much and look forward to welcoming you back again soon.

Dear Jacqueline, Thank you very much for your recent stay and for taking the time to leave feedback. We are delighted to hear you had a wonderful stay and we're very grateful for the kind words towards our staff. Looking forward to seeing you again soon. HDV Cheltenham Team

Thank you very much for your recent stay and for taking the time to leave feedback. We are delighted to hear you had a wonderful stay and we're very grateful for the kind words towards our staff. Looking forward to seeing you again soon. HDV Cheltenham Team

Dear Matt, Thank you very much for your recent stay and for taking the time to leave feedback. We are delighted to hear you had a wonderful stay and we're very grateful for the kind words towards our staff. Looking forward to seeing you again soon. HDV Cheltenham Team

Dear James, Thank you very much for your recent stay and for taking the time to leave feedback. We are delighted to hear you had a wonderful stay and we're very grateful for the kind words towards our staff. Looking forward to seeing you again soon. HDV Cheltenham Team

Dear Vicki, Thank you very much for your recent stay and for taking the time to leave feedback. We are delighted to hear you had a wonderful stay and we're very grateful for the kind words towards our staff. Looking forward to seeing you again soon. HDV Cheltenham Team

Dear Jeanne,Thank you very much for your recent stay and for taking the time to leave a review. We are delighted to hear you had a wonderful time with us and we look forward to welcoming you back again soon.Kind Regards

Dear Brigitte, Thanks for the review of your stay with us at HDV Cheltenham. We’re sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again we’re sure that we can prove to you that we are capable of better.Very best regards

Dear Christine,Thank you for reviewing your stay with us and we hope your experience was a positive one. Our team here work hard to ensure all our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back again soon. Very best regards

Dear Felicity,Thank you for taking the time to leave us a wonderful review! We are so pleased to hear you had a positive stay with us and we hope to welcome you back in the future.Kindest Regards,Reception

Dear Simon,Thank you for taking your time to leave us a review. We're disappointed to see that something went wrong with your stay. If you wish to elaborate on what went wrong during your stay with us you can contact us directly on our email.Kindest Regards,Reception Team

Hello Penny,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything was up to standard and that the staff were helpful. We hope to see you back again with us soon!Best wishes,

Dear Alan, Thanks for taking the time to let us know that you enjoyed your stay at HDV Cheltenham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon.Very best regards

Dear Darren,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything went well with your stay and we hope to see you back again.

Dear Michael,Thank you very much for your recent stay and for taking the time in leaving excellent feedback. We hope to welcome you back again soon.Kindest Regards,Reception Team

Dear Moira, thank you very much for your recent stay and for taking the time in leaving feedback. We're delighted to hear you had an enjoyable stay, and apologies for the minor issues raised. Please be assured these will be shared and looked at, hoping that it will help us get everything perfect. We look forward to welcoming you back soon.

Dear Chris,Thank you for staying with us at Hotel Du Vin Cheltenham. We're sorry to hear you didn't have the best of stays but we hope to welcome you back again soon and ensure we offer you an experience that lives up more to our reputation.

Hello Christopher,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything was up to standards and we hope to see you back soon with us again.Best wishes,

Hello Clancy,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything went well with your stay and we hope to see you back again soon.Best wishes,

Hello Gary,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything went well with your stay and we hope to see you back soon with us again.Best wishes,

Dear Ryan,First and foremost, many congratulations on the engagement - wishing you both all the best, and many happy years ahead. Thank you also for choosing to stay with us, especially for such a special occasion, and it was wonderful to welcome you back. We're delighted to hear that that you had a great experience during your stay, and that despite a minor housekeeping issue, Hakeem, who often has the responsibility of the entire hotel's guests and night staff's safety and well-being on his shoulders, managed to take care of the issue, and that it didn't cause too much inconvenience to yourselves. Millie is delighted to hear your praise for her, thank you very much - even on the "not so perfect" days, she still manages a smile. Thank you again for the lovely feedback, and we can't wait to welcome you back again soon.

Hello Michael,Thank you for taking your time to leave us a wonderful review. We're glad to hear everything went well with your stay and we hope to see you back soon with us.Best wishes,

Dear Amy,Thank you very much for your recent stay and for taking the time in leaving feedback. We hope to welcome you back again soon.

Dear Geo. Thank you very much for choosing to stay with us at Hotel Du Vin Cheltenham, and for taking the time to leave feedback. We're very pleased to hear you had an enjoyable time with us and that we were able to rescue a weekend that didn't start off too well. Our team take exceptional pride in their service and Ben is delighted to hear that you found him to be extremely helpful - thank you! We look forward to welcoming you back again soon!

Hello Harry,Thank you for taking your time to leave us a wonderful review. We're glad to hear that our dedicated team helped and solved your problems that you had. We look forward to seeing you back with us again!Best wishes,

Hello Steven,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything went well with your stay. We hope to see you back soon.Best wishhes,

Dear David,Thank you for taking the time to leave us a review. We are disappointed to see you did not have a great experience with us. If you would like to contact the hotel with details of what went wrong, then please contact the hotel directly. We really hope you’ll choose to give Hotel Du Vin Cheltenham another opportunity to provide you with a much more positive experience in the future, Kindest Regards,Reception

Dear Guest,Thank you for choosing to stay with us. We value your feedback very much and look forward to welcoming you back again soon.

Dear Hoi Yee, Thank you for taking the time to leave us your 5 star rating, we hope to welcome you back again soon. Kind Regards

Dear Jordan, thank you so much for taking the time to rate your stay with us, we are delighted your enjoyed your time at Hotel du Vin Cheltenham and hope to welcome you back again soon.

Dear Zoe, Thank you for taking the time to rate your stay with us, we are delighted you enjoyed it. We hope to welcome you back again soon. Kind Regards

Hello Dan,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything went well with your stay and we hope to see you back soon!Best wishes,

Hello Jacqueline,Thank you for taking your time to leave us a wonderful review. We're glad to hear that everything went well with your stay. We hope to see you back soon with us.

Hello Sarah,Thank you for taking your time to leave us a positive review. We're glad to hear everything went well with your stay. We hope to see you back soon.Best wishes,

Dear Sarah,Thank you for taking the time to leave us your feedback, we are disappointed to see your experience with us was not a good one. This is not the experience we would want for any of our guests. We can see you have said you reported issues with your air conditioning and asked to be room moved or upgraded, we do aim to resolve any issues encountered prior to your departure, we are sorry this was not done on this occasion. We will be sure to pass your feedback along regarding the issues highlighted in your feedback about your stay to the relevant managerial team. Once again we are sorry for the experience you had during your stay. We really hope you’ll choose to give Hotel Du Vin Cheltenham another opportunity to provide you with a much more positive experience in the future, we will build upon your feedback to make the necessary improvements and take corrective action moving forward.Kind Regards,

Dear Zoe,Thank you for taking the time to provide us with your valuable feedback relating to your recent stay. It was wonderful to welcome you back and we're pleased to hear you had a wonderful time, despite the few issues with the refurbishment, for which we apologise, but should hopefully be worth it once all completed, and we look forward to welcoming you back again soon.Hotel Du Vin Cheltenham

Dear Jasbir,Thank you for taking your time to leave us a wonderful review. We're glad to hear that your stay was perfect! We hope to see you back soon again.Best wishes

Hello Deborah,Thank you for taking your time to leave us a review. We're sorry to hear that you've had issues with your stay. We will pass your feedback to the relevant departments. We're currently under-going refurbishments and are changing the items that we offer in different room types. We apologize once more for the inconvenience.Best wishes,

Hello Christine,We're very sorry to hear about the issues that you have had during your stay. We have passed this feedback to the relevant departments and we hope to see you back soon with us.Best wishes,

Hello Sarah,Thank you for taking your time to leave us a review. We're disappointed to see that something went wrong with your stay. If you wish to elaborate on what went wrong during your stay with us you can contact us directly on our email or mobile number.We hope to hear from you soon,Best wishes

Dear Lisa,Thank you very much for taking the time in leaving us a review. We hope to welcome you back again soon.Kind Regards

Hello Anthony,Thank you for taking your time to leave us a positive review. We're glad you enjoyed your stay with us and sorry for the minor inconveniences. We hope your stay next with us will be without any issues.Best wishes,