Hoteller i Chelsea

«Staff was great dying check in process. Hotel was very clean and I was given great instructions on room and all amenities»

«The carpet in the room hadn’t been vacuumed. There were strings and lint all over. Bathroom sink was missing stopper. Bathroom floor had dirt around the door casing. No one at desk at checkout so I just left my key on the counter. At this price point, I expected better.»

«Nice area, clean room. Convenient location, near a Bucc-ees.»

«Clean room»

«The room was nice. Roomy and mostly clean. There were hairs from previous guests or cleaning crew in shower. Yuck! Room was cold (in summer) even after adjusting thermostat. No extra blanket or pillows in room. Breakfast was not appetizing or even well stocked. Many items out and no one came to resupply. We waited at least 1/2 hour but no employee came. Many guests with children came in. No milk or yogurt in fridge. Really poor service and quality. Employee on desk disappeared and got annoyed ...

«Negatives: This sounds like it was outdated for decades and then instead of renovating, someone bought it in a cheap price and tried to use it as it is. The AC was extremely noisy. The toilet fixtures have rusty, the coffee maker was very dirty and not usable, the fitness center AC was off and locked, from 4 tools in fitness center, 3 of them were broken and one worked partially. The breakfast room was humid without a window. The receptionist did not explain the breakfast time. They expected ...

«Very expensive. No free wifi no free breakfast. Other cheaper hotels provides these for free.»

«The people remember you when you come back they're great very friendly and extremely helpful.»

«Staff was extremely friendly and accommodating.»

«Everything was great»

«Stayed for two nights. Everyone was friendly and helpful. Halls were quiet by 8:00. Pool was closed each day... not sure why. Breakfast was great. Room was clean and comfortable.»

«It was a very clean, quiet room. GREAT bed! I didn’t get a chance to eat the breakfast but it looked like there was a nice variety. The Check in girl was so sweet. And the girl at the desk when I checked out was sweet, too. The only thing - both mornings I woke up to the strong smell of cigarette smoke. I kept thinking it was coming from the room below me but when I left I noticed there were cigarette butts in the handicap parking place next to mine - along with dog poop. I think the smell was ...

«Very nice place and staff.»

«The whole place smells like smoke, carpets, and a sofa with stains and dirt»

«Greie rom»

«Very clean!»

«Employees are terrific.»

«Great location right off the highway. The staff were all very attentive and helpful. Room was clean and comfortable the happy hour was great! Breakfast was very good with many options.»