Hoteller i Chelsea

«Staff was great dying check in process. Hotel was very clean and I was given great instructions on room and all amenities»

«Good»

«The staff was wonderful. The room was clean, but the couch cushion had stains on it. The sink in the kitchenette also drained slowly. We were thankful for the supplies in the room - dish soap, paper towels, etc. The property seemed newer and was nicely appointed. The grounds had some trash on it. The pool was dirty and cold with no pool towels clean. It closed fairly early too which was upsetting (8pm). The breakfast buffet was okay, but the warm food didn't stay that way, and they ran out of ...

«The carpet in the room hadn’t been vacuumed. There were strings and lint all over. Bathroom sink was missing stopper. Bathroom floor had dirt around the door casing. No one at desk at checkout so I just left my key on the counter. At this price point, I expected better.»

«Todo estuvo excelente e»

«Super. Staff is great»

«Great staff»

«Everything was great»

«The hotel was well staffed, has a very convenient location with lots of options for food nearby, and though I did not use the restaurant at the property I did pick up some treats from these convenient snacks in the lobby, which was great. All the staff that I saw greeted me and made me feel welcome. There were plenty of baggage buggies and everything was super easy to navigate. »

«The room had a musky smell, there was a thin layer of mold on the wood, the sheets were stained, the tub and toilet were stained with age. I did not look at the customer reviews before confirming the reservation. There are plenty of positive reviews, but I think that they are fake because they do not reflect my experience.»

«We just had a quick overnight stay on the way to Florida. The teens got in the pool, which was nice, and the breakfast was just perfect.»

«The staff was fine. Definitely an older property and it is starting to show.»

«Enjoyed my stay»

«The people remember you when you come back they're great very friendly and extremely helpful.»

«Places was excellent»

«Stayed for two nights. Everyone was friendly and helpful. Halls were quiet by 8:00. Pool was closed each day... not sure why. Breakfast was great. Room was clean and comfortable.»

«Needs a complete overhaul from top to bottom.»

«Pleasantly surprised by the cleanliness of the hotel! Staff was super nice and the room was great! Stayed in a room with king size bed and had a nice sitting area with love seat. Room fridge and AC was super cold and bathroom clean and shower water pressure appropriate. I am not one to give overall good ratings to hotel, but this is definitely the nicest one I have stayed at in a while. Stayed in a DC hotel that was $400 a night and this place wins in every area hands down!»

«It was very nice»