Hoteller i Charlecote

«Meget dårlig vedlikeholdt Nedslitte møbler i spiseområdet Kjølig vær, men rommet var ikke koblet til fellesoppvarming og en mobil ovn funket dårlig Iskaldt bad Som “svar” fikk vi gratis frokost Vi valgte hotellet pga bildet de benyttet; flott gammelt hus. Men det viste seg at det bygget ikke var i bruk, men andre nybygg som var dårlig vedlikeholdt.»

«Brilliant hotel and you will relax at this village hotel. Nice room and clean. Breakfast was brilliant and loved the swimming pool. Service was good and nice to sit outside on a sunny day. KRO »

«Attentive staff..good value for money..huge room. Comfy bed..good bathroom and amenities»

«Fantastic little hotel with high quality and superb service. It is located in one of the most charming villages in the Cotswold. »

«Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn ...

«All the hotel staff we encountered were friendly and helpful from arrival to departure which made for an enjoyable stay. Our room was a good size with a four poster bed and a nice view to the front of the property. The hotel public areas looked great and were well kept. Food and drink prices in the hotel and grounds a little on the high side.»

«Great stay. »

«We checked in ok but once we arrived in our room it went down hill. The carpet was dirty with stains and clearly hadn't been hoovered well. Mould on window frame and on sealant in bathroom. We found something disgusting on the sink and hair in the bed. We complained and were upgraded to a better room. It was much better but clearly still in need of basic maintaince. Breakfast was very small one helping with very little given especially for the cost of it.»

«Clean room, easy parking with friendly and professional staff. Warm welcome with a lovely Tavern for a drink, limited menu for dinner but very tasty simple food. The inclusive breakfast buffet was excellent, good selection of cooked and continental breakfast items. We were a couple and enjoyed the knights sword fighting, brilliant performances. For families with young children there was a small park, story telling with Zog and Knights interacting throughout dinner.»

«We had a wonderful stay in the little village. We really enjoyed the room, the friendly staff and the beautiful surroundings. The bed in our room was truly king size - and I must say it’s the best bed I have slept in on any trip I have been on. The breakfast was generous and delicious, and the staff always eager to help out.»

«Lovely room and staff efficient and friendly »

«This place is just superb for training and team building. Free good coffee and small bites throughout the day. Excellent food in the restaurant.»

«Check in and check out did take a lot of time. Reserved 50 pound on my card, I try to avoid hotels that do that. On a journey I can stay on many hotels and will then end up with a lot reserved if everyone used this practise. Tried to call room service to order, but in one hour no one answered so I went out for food.»

«Above and beyond staff!»