Hoteller i Castillejos

«Water heater is not working, no refrigerator in room, no microwave »

«Don't let the photos fool you! As it looks all perfect...it's not. Bed is so hard that I felt like I was sleeping on the floor. Towels looks so overused that you don't want to use them anymore. Aircondition never gets cold. Not worth the money, not worthcalling the hotel a four star hotel.»

«Staff everything was reat, good value»

«Staff and everything!!!»

«I stayed overnight with friends and booked Villa 3. As soon as we walked into the villa, there was a really bad smell. The sinks looked dirty, and the toilets were honestly disgusting. What bothered us the most was the security guard constantly checking on us. We weren’t being loud or causing any problems, yet the guard came to our villa three different times. It felt unnecessary and made us feel uncomfortable during our stay. For the price of this resort, I expected much better. There are ...

«Great place for short stay. Food is a bit pricey.»

«Excellent»

«Close to shopping area,»

«The property is outdated. A lot of ant, insects, and cocroach. Water in the sink is dripping. The bedroom is smell likely a mouldy food and the swimming is dirty.»

«Accommodating staff»

«Booked a family room. Bed, room size and staff is ok. However, we didn't feel safe in the room. Windows have sliding glass doors with defective locks. Toilet is old and not well maintained, cabinets are so dusty, sink in the kitchen has some cockroach poops, found 2 baby cockroaches on the floor and spider webs around the ceiling. There's also 1 room inside that's locked and we all didn't feel comfortable on it. No elevator as well so its not suitable for people who travels with heavy luggages.»