Hoteller i Cassidy

«No wifi access - no drinking water - Furniture was all beat up - bathroom sink and tub was worn and grungy. Outside the room the property was messy with dead leaves etc. no view at all.»

«I already sent in the first email that you gave me in regards to our check in. We didn’t actually stay there because as soon as we got into the reception area, there was such a strong chemical smell, which we figured must be some kind of bug repellent because in our room, we found a bug on the bed that looks like a bug bed. The owner agreed it was probably a bug bed and that they haven’t had that problem for about a year. he had no extra rooms available or any other properties so we had to find ...

«This was the perfect place for our staying at Nanaimo. It was close to parks for walking in, very quiet and spacious, and the view was spectacular! We loved our stay here.»

«Awful, unsafe, dirty, do not stay. Having said that shout out to Expedia customer service, great to deal with and booked us another room and helped with our refund. Expedia great this hotel terrible.»

«Was Great experience»

«The location of the hotel was perfect. You are practically walking distance to the downtown pier. The staff where all very helpful, pleasant, professional and polite. I can tell the hotel was a bit outdated, but they are working on it. Despite all that, none of the less, the rooms are empecably clean!»

«No room cleaning unless asked. The front staff were wearing ear buds and not super attentive. Bed was good. Shower leaked all over the floor. Parking very hard to navigate.»

«We checked in late at 10pm on a Friday. The air conditioning unit did not work in Room 11. The room was very hot. We were too tired to go and request a different room. We opened the windows and made do. They were accomodating with late check out and were very friendly. Other than the heat/AC issue, it was a great stay. Comfortable beds and clean. »

«I think it was a good place to stay. It's a bit loud near the highway but the window is very good at blocking the sound. Better than you'd expect for the price.»

«Friendly staff, comfortable bed, nothing special but a reasonable place to stay for a reasonable price. Wouldn’t recommend if you’re a light sleeper or a princess but we enjoyed our stay. »

«Friendly staff»

«Good breakfast, clean room and property. Great location with good parking.»

«d»

« A hidden gem in the city.»

«The Cottage and Castle is absolutely charming, beautifully decorated and situated in a lovely neighborhood of colourfully painted houses and As well it is anIt’s a real gem. However as we returned after an evening out the stench in the air from a soil, composting, wastewater and recycling treatment plant was overwhelming. I there is a solution to this as Chemainus is a charming town and the Cottage and Castle was exceptional! »

«The rooms were good and the price was reasonable. Having to speak to someone on the phone is not the greatest when you are a senior. We were lucky that we were able to get assistance from another client so that we could get registered and receive a code to get into the room. If he had not been there we would have had to find another motel.»

«Wonderful view, clean room curteous staff. Special touch; they brought us a desert plate with strawberries and nanaimo bars. »