Hoteller i Casnovia

«During our stay, we had marijuana pumping through the vent into our room. This was super disturbing and really strong. I went to the front desk and they were spraying febreeze in the air on their floor to neutralize the smell. It was so bad on our floor. They gave me febreeze to spray in our room and said I’m over it. Take it! It continued to smell in our hallway the following day. Nothing was done to compensate for this horrible experience!»

«Room newly remodeled. Breakfast just like all other hotels»

«Clean, friendly staff, good location, parking»

«Easy Check-in, staff was friendly, and the breakfast was outstanding!»

«The staff was very helpful and friendly. The hot tub was perfectly hot enough.»

«Very clean and friendly staff.»

«Very accommodating and friendly»

«Customer service was amazing. Front desk was very nice and professional..»

«The room was clean the property is well maintained and the staff was pleasant and helpful. »

«Im always pleased with the cleanliness and good nights sleep i get every stay. I was however double charfed by the same site. I contacted them before check out like instructed but now they are saying they donot give refunds. I am a veteram, Muskegon born woman and felt dishonored.»

«The rooms were clean, and it was fine overall; however I was very turned off by the signs all over the lobby telling guest that if they took breakfast food up to their rooms they would be charged $15/person. Also the shower pressure was awful.»

«Very nice »

«We arrived a day early for a conference downtown and chose to stay here to save money versus book additional night at downtown hotel. This hotel was SO nice. Staff was friendly. I also loved that it was close to a couple stores for us to do a little shopping for things we had forgotten. Highly recommend and would definitely stay here again! »

«The location of the hot tub is located so privately that I could not use it the last night I was there, because a couple was in it and having intercourse on the stairs. Apparently they did not care that it was also surrounded by windows. The staff handled but seriously not cool. »

«The stuff at the desk was very rude. I wouldn't stay there again.»

«The room was nicer than in the pictures. Staff was very friendly and helpful!!»

«It wasn’t horrible, but it was far from great. The rooms were unkept. Surfaces not wiped completely, some weird liquid stain on the wall by the bed & floors that were definitely not mopped, maybe(??) swept… The restaurant being closed was pretty disappointing, especially since breakfast is supposed to be included in the stay, if I’m not mistaken. A heads up during booking would have been greatly appreciated. Either way, a little less focus on the “already gorgeous” (as stated by an employee) ...