Luksushoteller i Cascade

«We stayed here for two nights. Our room was ready to occupy late, and we waited an hour after check in to receive our keys. That was disappointing. Then when we got to our room, it felt like the AC hadn’t been run in days. It was hot and took hours to cool off. We had to open doors in July to get the room to cool down. After those mishaps, though, we began to fully enjoy our stay. I would doubt those issues are repeated for others. So, I enthusiastically recommend this resort. If all goes well, ...

«Nice staff, in both reception and resteurant. The standard of the hotel was far below what we expected of a Marrioott hotel. Small and cramped rooms. We ate two dinners, (due to the hotel being outside the city center), and both days there were several things on the menu that were missing, and the food we got was bad. The breakfast buffet was also disappointing.»

«I paid $400 for a one-night stay, and then wanted to charged an additional $20 to park my car. At that price, you would think this was a luxury hotel in Las Vegas. The shower was also very confusing to operate. There was a full-page instruction sheet explaining how to use it, but I did not notice it until after spending about 20 minutes trying to get the water running properly. The downstairs lobby was in poor condition, with construction projects and unfinished areas throughout. I also tried ...

«property and service is outstanding. It is a very very large property but has everything note that all purchases no matter the item include a 20% service fee.»

«We talked to Dennis for 6 months planning our stay. When we arrived, there was a note on the office door with a number to call. I called the number to find out, Dennis wasn't there, and wasn't going to be there at all for our stay. (When I spoke to him 2 days prior and he never mentioned this or the fact we would be checking ourselves in.) We were told to go on in and our door combination was given to us over the phone. We didn't have a host the entire stay. We were completely alone the ...

«Great customer service & the room is well maintained.»

«Overall, we had a wonderful stay at Cheyenne Mountain Resort. The property is beautiful, well-maintained, and offers an excellent variety of amenities. The staff throughout the resort was exceptional—everyone we encountered was friendly, kind, attentive, and quick to respond to any requests. The resort itself is very clean, and we especially enjoyed the aquatic center, private lake, and other recreational amenities. The restaurants were also very good, although we felt the prices were a bit ...