Hoteller i Carter Lake

«For being a sweet, the person that was using the sofa bed had to go get their own sheets and pillows and pillowcases. And the Keurig coffee only had one K cup, and there were four people as it said on the reservation kind of disappointed.»

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«When I book with Expedia, I don't expect a third party payer fee when I check in. It negated the discount for prepayment. There were a few spots on the carpet that needed cleaning. I did appreciate the opportunity for long term airport parking.»

«The room was clean & comfortable. We came in to Omaha in late flight & shuttle was prompt in picking us up. We also parked our car at hotel for flight & trip before stay. All worked out very ell. Thank you.»

«Incredible service and delicious food!»

«This hotel is possibly the worst hotel I’ve ever stayed at. I normally do not use Expedia. But I did because it was the last leg of our wonderful vacation along Route 66. Expedia said it was $100.00 a night. When the hotel checked me out he charged me $100.00 for two nights and $194.00 for the third night. He said it was Expedia only paid him $330.00 so I had to pay the difference. I told him that is up to him since he used Expedia as his reservationist. He would not take it off my credit card. ...

«This was a great hotel for our stay. Very clean and our suite was huge. Would definitely stay here again. Nice indoor pool with even better outdoor seating.»

«There was only a kiosk for check-in. We were told to sit down until they were ready. We had pre-paid, all we needed was a key card. It took 15+ minutes & it was difficult to understand. »

«Cleanliness was definitely on point!! Rooms with pull out beds not recommended at all. Great service. Parking is an issue evening to night as you are next to Horseshoe Casinos, all though there are signed stating you will be towed, well the hotel don't review the cameras to watch the 10 plus people taking the PAID hotel members Parking. Beds not very comfortable I thought it would have been better. Coffee is great. Shower pressure was Amazing!! Staff at desk was very nice. Always greeted you. ...

«The hotel was an older property but was put together well during the last remodel. However the maintenance was falling behind. Missing a knob on one night stand, a couple of sticky drawers. The bathroom had clean floor, tub/shower and toilet. The towel bars needed to be wiped down though. When using the hot tub in the room, a dozen small ants came out of the water return for the jets as the tub filled. These were the only ants we discovered during the short stay.»

«I saw bedbugs or ticks in my room, making my stay very uncomfortable. The staff is incredibly nice. The maid cleaned my room and freshened everything after only one night. The building has definitely seen better days. It is probably time to knock it down and start from scratch unfortunately. Especially while you have such great staff to maintain it.»

«Need update pics from rooms. Doesnt look like in person.»

«Very good for the price. Bed a little hard for my taste.»

«The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure»

«The rooms have been recently remodeled. When I got to my room there was a 50' extension cord leading to a charger for the window shades. I reported it to the front desk and they had maintenance come and remove it. I had a King bed room. The only chair was the deak chair. There was plenty of room for a comfortable chair or even a lobe seat, but nothing was in the area except an end table. An end table with no seat next to it. Humm. They said they were still working on getting the rooms ...

«The breakfast buffet could have been better if there were additional hit items. The scrambled eggs looked like they had been grated.»

«Room was clean was clean and the staff was OK, but my flight was going to arrive late so I messaged the property to let them know I was coming in late and they wouldn’t send a airport shuttle. »

«Fin mottagelse i resepsjonen. Hjelpsomme. Savnet glutenfritt brød til frokost. Vil bo her igjen hvis jeg drar dit. »