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Anmeldelser av The Woolpack Hotel

4 out of 5
The Woolpack Hotel
The Street, Chilham, Canterbury, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 96 av totalt 221 anmeldelser." "
Rangering på 8 − Bra. 91 av totalt 221 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 221 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 221 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 221 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Philippa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful setting, luxurious accommodation - the little private garden was a wonderful bonus, and excellent customer service. Just a really lovely experience all round.
Bodde her 1 natt i mai 2024

6/10 – Grei

Lara

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We had a good stay, the pub is lovely! The decor is stunning and very cosy and the food, including breakfast was amazing! The owners are so friendly and welcoming. The room had everything we needed and was very comfortable. We had one very lovely quiet evening and would have put 4 stars if it had stayed that way. But the second night there was a loud group staying in the hotel, and there is no sound proofing, with wooden floors / ceiling you could hear every step and creak and their entire conversation. We loved everything else about our stay but the noise was too much. Would ask for a room with no one above us next time.
Bodde her 2 netter i mars 2024
Svar fra leaane cogger den 1. apr. 2024
Good morning Lara,we are so pleased you enjoyed your stay, we totally undertstand your thoughts on the second evening. as you are aware we are under going major refurbisment on the rooms. We have only been here since september and have managed to do the bar/ restaurant but are in the midst of the rooms.we would love you to return and ejoy the rooms when finished.kind regards, Leanne

10/10 – Utmerket

Logan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was lovely, very quiet, the room was lovely, clean and all round enjoyable. The breakfast in the morning was lovely and the lady serving us was very helpful and kind.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Adam

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hosts
Bodde her 1 natt i september 2023

4/10 – Dårlig

Thomas

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og romkomfort
Fungi smell
We were staying in the 4 bed appartment and there was a strange and strong smell of fungi. We söeot with open windows but is was not disappearing. After arrival at home our night clothes were still smelling. Not sure that this is not a risk for health.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very easy to locate and convenient both as a village base and to visit nearby venues. Warm welcome. Quick check in and check out. Good choice of food. Quiet. Nice room. Thoroughly enjoyed the stay.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Hanka

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Our family room was extremely old and run down. Spiders and cobwebs everywhere. The carpet was totally filthy. It stank horribly, so that it burned the lungs. Breakfast is only available from 8 am. As we had to get to the Eurotunnel earlier, we tried to get something to eat at 7.30 a.m., but this was not approved, although everything was already laid out and ready. The only thing to recommend is the restaurant in the evening, which unfortunately is not the point here. It's great and very tasty.
Bodde her 1 natt i august 2023

8/10 – Bra

Franz Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was very good
Bodde her 1 natt i august 2023

8/10 – Bra

Sally

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

8/10 – Bra

Jutta

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

8/10 – Bra

Leigh

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Neil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed in one of the cottages with a twin room. Comfortable and quiet. Didn't dine in the restaurant but the breakfast was fine.
Bodde her 1 natt i mai 2023

4/10 – Dårlig

Jane

Likte ikke: Personale og service og romkomfort
Only a couple of the staff wanted to work. Couldn’t get a drink, when we returned back to the hotel,10.30 pm but the bar still had a dozen people in. Breakfast was not the best, but had a nice evening meal.
Bodde her 2 netter i april 2023

8/10 – Bra

fyfe

Forretningsreisende
Likte: Renhold og personale og service
A Lovely Coaching Inn
The Woolpack is a lovely Inn to stay at. Fabulous food and a well kept bar. Popular with the locals and great fun. The single rooms for travellers are too small and dated.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Andrew

Bodde her 1 natt i september 2022

10/10 – Utmerket

Sean og Swampscott

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely pub hotel in a beautiful village. Good quality dining, including a great breakfast. Friendly staff, easy parking.
Bodde her 1 natt i september 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable
Bodde her 1 natt i august 2022

8/10 – Bra

Steve

Bodde her 1 natt i august 2022

6/10 – Grei

Michael

Likte: Renhold
Great location in a beautiful village, nice pub and dining area. The rooms are functional but quite basic, mine seemed clean but had an odor. Bathrooms could really do with some modernisation. WiFi wasn't working.
Bodde her 1 natt i august 2022

6/10 – Grei

Merv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
BEAUTIFUL LOCATION
The location is Chilham, which is a beautiful village. We had a room on the ground floor, at the back of the pub, unfortunately there are rooms above and because of the age of the building there is a lot of noise from creaking floorboards and people walking up and down their respective floors. Request a first floor room if you stay. Pub only had a limited range of beers available. We ate at the White Horse pub just up the bank from the Woolpack, range of beers was far better and food was amazing. Woolpack is a good choice - it just needs to up its game.
Bodde her 1 natt i august 2022

10/10 – Utmerket

David

Bodde her 1 natt i august 2022

8/10 – Bra

Ralf

Likte: Personale og service
Bodde her 1 natt i august 2022

10/10 – Utmerket

Maurice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr freundlicher und hilfreiche Personal.. Die Hotel ist schön gelegen in die Kentischen Landschaft in die Nähe von Canterbury
Bodde her 1 natt i juli 2022

6/10 – Grei

Gabriele

Likte: Renhold
Bodde her 3 netter i juli 2022

8/10 – Bra

Evelyn

Reiste med familie
Likte: Renhold og fasiliteter
This is a beautiful historic hotel. Unfortunately, while we were there, the hot water for our room went out, but they got it fixed quickly and we were able to shower with hot water in morning. Unfortunately, the delay made it impossible to make it to breakfast on time and there was not a lot of flexibility there, though we could have better communicated the situation. Overall, it was a very peaceful place to stay - - I slept better there than many places along our journey. And the food we had in the restaurant for dinner was magnificent. The staff are good but more internal communication about our situation could have been helpful.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff were welcoming and helpful. Made our whole trip very enjoyable and a real pleasure. Thank you.
Bodde her 1 natt i februar 2022

4/10 – Dårlig

Ann

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Definitely Not 4*
This used to be a lovely old coaching inn until the new owners ripped the heart out of it destroying all the original features and painting everything Grey ! The room was very poorly furnished and decorated and in no way was this a 4* cheap painted wooden bed frame was Creaky & falling apart in places . Have had better bed linens in a travel Lodge! Even the pillow cases were inside out. Mattress was hard , was clean but not comfortable whatsoever, very basic accommodation , one step up from a hostel ! Food was poor , should have guessed not to expect much when we were the only other Diners. Table was booked for 8 and by 8:20 we were being rushed to order as kitchen was closing, bear in mind it was Saturday evening & originally we could have booked a table for 9 . They charge gastro pub prices but not gastro pub quality . No atmosphere in bar & almost empty so we went back to the Whitehorse up the hill where we had an amazing evening ( and Sunday lunch next day) we obviously declined to stay for breakfast so can’t comment on that Chilham is a lovely village and we will be back , just Not Here .I wish we had stayed here before they destroyed it.
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Luke

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 13 netter i november 2021

10/10 – Utmerket

Simon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really enjoyed our stay. Room was comfortable. Staff friendly, and great location.
Bodde her 1 natt i november 2021

10/10 – Utmerket

cameron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021

8/10 – Bra

nicholas

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely Country Inn
Set in the picturesque village of Chilham The Woolpack Hotel is a converted pub with accomodation attached. Very friendly staff, great breakfast at a reasonable price and comfortable beds
Bodde her 1 natt i august 2021

10/10 – Utmerket

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly and helpful. Lovely sized room. Clean, light and airy. Will definately stay there again.
Bodde her 2 netter i august 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, helpful staff.
Bodde her 1 natt i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The standout feature was the friendliness of the staff
Bodde her 1 natt i august 2021

10/10 – Utmerket

Sharon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely friendly helpful staff Lovely room nice breakfast
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Lovely ambience. Delightful little cottage style room outside the main inn.
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Mr Stephen R J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
With no doubt, the service we received from the owner at the Woolpack was simply wonderful. It's rare to find someone who cares as much for his guests these days. The Woolpack is a little gem and deserves to succeed.
Bodde her 1 natt i mai 2021

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quiet Hotel
Very Quiet
Bodde her 1 natt i mars 2021

8/10 – Bra

Stewart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chilham chill out
Very pleasant welcome although we had booked a table for dinner at 7pm but were told that the kitchen closes at 5 30 on a Sunday and the bar at 7 30! The weather precluded any trip out to find another bar so we ended up in our room watching TV !
Bodde her 1 natt i oktober 2020

10/10 – Utmerket

Fiona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really nice little place to stay.
Bodde her 1 natt i august 2020

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Lovely greeting on arrival. Friendly and helpful staff. Room lovely but very old. Floor creaked. Bed mad a terrible noise when turning over. Toilet not flushing away first time. Beautiful surroundings. Beautiful food...
Bodde her 1 natt i mars 2020

10/10 – Utmerket

june

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable accommodation spoiled by poor plumbing creating noisy toilet sisterns in bedrooms. Inconsiderate guests caused sleepless nights. Great breakfast service.
Bodde her 2 netter i november 2019

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Family stay
Family of 5 stayed in the suite with dog. Very comfortable beds, ,basic decor. staff very friendly and excellent evening meal and breakfast.
Bodde her 1 natt i oktober 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice buildings and room. Good food. Great location. But being an older building, the creaking noises when other guests moved about in the rooms above was very loud.
Bodde her 1 natt i oktober 2019

8/10 – Bra

Bbright og NYC

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely inn. Good food. Stable rooms are nice. Water for bath and shower are super tricky and gets scalding very quickly. Your choices are cold or scaling. Pillows were thin but bed was comfortable. Room was also a little dark and more electric outlets would be nice.
Bodde her 1 natt i september 2019

8/10 – Bra

Verifisert reisende

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything about the Woolpack especially how dog friendly they are. Two slight quibbles- I told them the first morning that the hairdryer switch didn’t work and that it needed to be unplugged before it would go on/ off. My bedside light was faulty and kept going on and off every 5 minutes or so making it impossible to read by. Although the person O spoke to said she would report these faults to the housekeeper team absolutely nothing was done about these issues and no reference was made to them during our short stay. I was very disappointed as this very poor service was in huge contrast to the friendly and excellent service in the bar and restaurant
Bodde her 3 netter i september 2019

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful weekend
Wonderful location, fabulous food and a very warm welcome from every member of the team. Will be recommending The Woolpack highly to everyone we know.
Bodde her 2 netter i august 2019

10/10 – Utmerket

Therese

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell i Chilham
Fantastiskt familjehotell i Chilham! Byn i sig är pittoresk och charmig, och hotellet håller bra klass på mat, service, renlighet mm.
Bodde her 1 natt i juli 2019