Hoteller nær Calaveras-grotten

"We are a couple traveling through Spain, and we chose this hotel because we were tired and exhausted. Our opinions and rating reflect our personal experience as guests. We arrived late at night and were warmly welcomed by an well English-speaking receptionist. We stayed in the hotel suite, as it was the only room available. We booked our stay with breakfast included and were informed the next day that breakfast could be delivered to the room upon request — which turned out not to be true. The hotel does not offer room service, nor does it allow guests to bring food from the breakfast buffet to their room. My partner suffers from fatigue and uses permanent wheelcheer and was therefore unable to eat breakfast on any of the days. In our opinion, this is unacceptable for a 4-star hotel. There were some language barriers, which led to misunderstandings. If you’re just passing through — especially if you’re interested in visiting the casino located 200 meters down the street — this hotel could be a reasonable option. It is situated next to a shopping center and in an industrial area, with the highway as its closest neighbor. This results in significant noise in the mornings if your room faces the road. All in all, we still believe the hotel is worth a try."