Restaurant

Anmeldelser av Al Masa Hotel Nasr City

4.5 out of 5
Al Masa Hotel Nasr City
Gameat Al Azhar, Qesm Than Madinet Nasr,, Heliopolis, Cairo

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 55 av totalt 131 anmeldelser." "
Rangering på 8 − Bra. 33 av totalt 131 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 131 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 131 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 131 anmeldelser." "

8,4/10

Renhold

7,6/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

aliah

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Shanlea

Reiste med en gruppe
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Virginie Joëlle Penot épouse

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel merveilleux et jardins splendides. Dommage que la piscine ne soit pas chauffée, du coup impossible de se baigner au mois de décembre. Les chambres sont belles, confortables et spacieuses, le seul bémol, la moquette qui n est pas très bien nettoyée. Je recommande cet établissement, très bon rapport qualité prix et accueil chaleureux
Bodde her 5 netter i desember 2023

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service og romkomfort
Room hardware is aged. Air condition doesnt well functioned. Very noisy on holiday because of the wedding party. You have to DIY when you need a taxi, like Uber. Others are fine...
Bodde her 5 netter i desember 2023

6/10 – Grei

Hussin

Bodde her 2 netter i desember 2023

8/10 – Bra

Khalid og Austin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Edward og Bartlett

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay at the Al Masa. The property is a peaceful respite from the chaos of Cairo. Easy access to the Pyramids, Egyptian Museum, Coptic and Islamic Cairo; and more. Breakfast was incredible.
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Iram

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall it was an amazing experience. Most gorgeous, safe and comfortable place for the stay. Royal interior, respectful and amazingly helpful staff, delicious food and tons of entertainment and amenities for the whole family. Alhamdulilah
Bodde her 3 netter i oktober 2023

4/10 – Dårlig

Maxime

Forretningsreisende
Likte ikke: Renhold og personale og service
Not worth the money nor rating!
Bodde her 2 netter i september 2023

10/10 – Utmerket

Linnel og Baltimore

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is perfect! Super nice everywhere! Very clean , Nice customer service, this hotel has 2 main buildings, beautiful lobbies, nice pool area and 5 very good restaurants, a cinema, gym , bowling area and nice gardens, Hotel situated in a. Ice area I will come back here next I come to Cairo for sure!
Bodde her 2 netter i september 2023

10/10 – Utmerket

Zelenza

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was beautiful and well manicured. It was so much to do and see on the property you really don't need to go out unless you're going on a tour. I stayed for 6 days and didn't explore the entire property. The staff was extremely polite and helpful. There's a bowling alley, several restaurant options, lounges, hookahs, movie theater, bank, swimming pools, etc. Definitely worth booking and enjoying. The only negative is they could get rid of the carpet in the rooms but it's not a deal breaker.
Bodde her 6 netter i september 2023

8/10 – Bra

Simone

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

6/10 – Grei

AMJED og SANTIAGO

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Service very slow for housekeeping and maintenance
Bodde her 3 netter i august 2023

2/10 – Forferdelig

Hossam

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very bad experience. Rude and unprofessional receptionist

10/10 – Utmerket

Tamer Kamel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was amazing 👏 🙌 😌 ❤️
Bodde her 13 netter i juni 2023

2/10 – Forferdelig

Naglaa

I was very unhappy this time, the rooms were dated needed renovations, had a bad experience this time . I’m not staying there anymore
Bodde her 10 netter i mai 2023

10/10 – Utmerket

Sophie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hôtel magnifique, cadre verdoyant et féerique. Le personnel très serviable et d’une gentillesse incroyable.
Bodde her 5 netter i mai 2023

10/10 – Utmerket

Valentina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breathtaking building ! Amazing chandeliers, granite everywhere, it feels like the royal family should live there.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Maher

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel with extraordinary gardens
Amazing stay i was threaled by the hotel, it should be named a resourt or compund the landscape is out of this word and the facilities are perfect including the Lebanese restuarant Vila Beirut, the seafood restaurant Murjana, and also the cinima and bowling buildings.
Bodde her 1 natt i mai 2023

8/10 – Bra

Peter

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2023

10/10 – Utmerket

Paula Kay og Duluth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about Al Masa Hotel Nasr City is fabulous.
Bodde her 14 netter i mars 2023

6/10 – Grei

Mohamed

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Fancy exterior and lobby. Rooms are old and lack recent maintainence in many aspects (esp. in bathroom). I had much higher expectations.
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Joseph

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property! Incredible amenities such as a spa, movie theater, and dining options.
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Franklyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023

6/10 – Grei

PerOla

Forretningsreisende
Likte ikke: Renhold og personale og service
Superslow service
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Leon

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay! The staff is so friendly here both to locals and to foreigners. To me it seems that they feel they are doing a service to their country by working in the hotel and take the job seriously. There are so many activities to do in just the hotel alone and the views are stunning. I really did not want to leave. The rooms however could be a little better. They are clean and comfortable they just don't seem nearly as well maintained as the rest of the hotel.

6/10 – Grei

Moez

Forretningsreisende
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 4 netter i januar 2023

10/10 – Utmerket

Nader

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay

10/10 – Utmerket

Hannah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very nice 7 star hotel, had a great experience , staff are very friendly , professional, made our stay very comfort and pleasant , in house restaurants serving a different varieties of Excellent food, clean , modern , spacious up graded executive suites, definitely will revisit in our future trip to Egypt.
Svar fra m awad den 31. des. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated.We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.Best RegardsAl Masa Hotel Management team

10/10 – Utmerket

Ramsis Sadiq

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

8/10 – Bra

Luca

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2022

8/10 – Bra

sebastian

Bodde her 3 netter i november 2022

8/10 – Bra

MAGED

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Great landscaping, nice restaurants
Bodde her 2 netter i november 2022
Svar fra m awad den 31. des. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated.We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.Best RegardsAl Masa Hotel Management team

4/10 – Dårlig

Anita

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold
For families with young children, the hotel facility versus what you might book on expedia/booking doesn't match up. It is ok for twin/king rooms. Staff were ok but can be quite abrupt sometimes. Make sure you check if you have paid before checking out if booked with booking/expedia. Was staying with friends for a wedding and there was some confusion about payments with a friend where they hadn't paid but hotel staff only realised this after checked-out and were being hassled by hotel staff, leading to someone coming out at 1am to settle the bill.
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Taj

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i september 2022

10/10 – Utmerket

Ghassan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mycket fin f hotel, kmr besöka igen
Bodde her 2 netter i september 2022
Svar fra m awad den 9. okt. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated.We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.Best RegardsAl Masa Hotel Management team

10/10 – Utmerket

Selvana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 10 netter i august 2022
Svar fra m awad den 9. okt. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated.We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.Best RegardsAl Masa Hotel Management team

2/10 – Forferdelig

Khedijah

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They not welcome to us they said we dont have reservations and i booked befor 3 weeks
Bodde her 1 natt i august 2022

10/10 – Utmerket

Nivin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel!
Bodde her 2 netter i august 2022

6/10 – Grei

Mahmoud

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Staff need extensive training
Generally it was a good hotel , but the staff need a loooot of training
Bodde her 1 natt i mai 2022

10/10 – Utmerket

NURA

Bodde her 1 natt i februar 2022
Svar fra Mohamed den 13. feb. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated. We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.

10/10 – Utmerket

Giovanni

Bodde her 1 natt i januar 2022

10/10 – Utmerket

Chris og Troy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suites were palatial! With 3 restaurants the hotel was well served but the Beirut Restaurant was the best along with the buffet breakfasts. Coffee from machines were not always great.
Bodde her 3 netter i desember 2021
Svar fra Mohamed den 13. jan. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated. We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.

8/10 – Bra

Elif

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exhibition area
Near to exhibition area . Nice hotel
Bodde her 3 netter i desember 2021
Svar fra Mohamed den 13. jan. 2022
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated. We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Staff need training
Staff asked us to pay more for a room upgrade at check-in by threatening us that we would be given a small room with no window in an older building otherwise. This should not have been the case as we had chosen a room with balcony/patio with resort views. At check-out, we stored our luggage with them and staff just bluntly claimed they did not have it when we returned to collect it in the afternoon. After asking them to check (3 times at least), they finally agreed to look in the storage and found our luggage. Very poorly organised and staff were not helpful at all. I would definitely not return because of the service.
Bodde her 1 natt i november 2021
Svar fra Mohamed den 13. jan. 2022
Dear Valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. I would like to personally apologies for the inconvenience and disappointment that you experienced during your recent stay at our hotel. We continually try to do our best for all of our guests. I will look into each issue that you have noted in an attempt to correct and improve our hotel policies. Best Regards Al Masa Hotel Management team

6/10 – Grei

Ahmed

Bodde her 5 netter i november 2021
Svar fra Mohamed den 12. des. 2021
Dear Valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. I would like to personally apologies for the inconvenience and disappointment that you experienced during your recent stay at our hotel. We continually try to do our best for all of our guests. I will look into each issue that you have noted in an attempt to correct and improve our hotel policies. Best Regards Al Masa Hotel Management team

2/10 – Forferdelig

Jamal

Bodde her 6 netter i oktober 2021

10/10 – Utmerket

ENAS

Bodde her 1 natt i oktober 2021
Svar fra Mohamed den 12. des. 2021
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated. We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.

8/10 – Bra

Naglaa B

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was really pleasant & very clean property , all the staff were very professional makes your stay a very happy one. The only one issue is the Khedewy Resturant their food was not good & cold
Bodde her 5 netter i oktober 2021
Svar fra Mohamed den 15. okt. 2021
Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated. We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel.