3 utendørsbassenger, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Alamanda Palm Cove by Lancemore

5 out of 5
Alamanda Palm Cove by Lancemore
1 Veivers Road, Palm Cove, QLD

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 358 av totalt 492 anmeldelser." "
Rangering på 8 − Bra. 101 av totalt 492 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 492 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 492 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 492 anmeldelser." "

9,2/10

Renhold

9,6/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Gøran

Likte: Renhold, personale og service og romkomfort
Good
Nice and friendly staff. Location of the hotel is beatifull. May need some renovation. But all in all a good place to stay.
Bodde her 4 netter i november 2019
Svar fra Cedric den 28. nov. 2019
Dear Goran, Thank you for your review following your recent visit to the beautiful Alamanda Palm Cove. You will be very happy to hear that our resort is currently going through renovation. We are all looking forward to welcoming you in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

8/10 – Bra

ALFRED

Likte: Renhold
Bodde her 8 netter i mai 2024
Svar fra Jo den 28. mai 2024
Dear AlfredThank you for taking the time to mention the Alamanda – Palm Cove by Lancemore and we appreciate your lovely feedback regarding our team and the facilities on offer. We always welcome comments from our guests and glad to hear you have enjoyed your stay with us. We would love to welcome you back again in the future, so please reach out upon your next visit to Palm Cove.Kind Regards, The Alamanda Team

8/10 – Bra

IKEGAMI

Bodde her 4 netter i mars 2024
Svar fra Jo den 7. apr. 2024
Thank you so much for your review. We are looking forward to welcoming you back to Alamanda in the near future.

8/10 – Bra

John

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.
Bodde her 6 netter i mars 2024
Svar fra Alamanda Team den 13. mars 2024
Hi JohnThank you for your feedback, and we are so sorry about the construction work happening at the moment.We hope to have the opportunity of welcoming you back to Alamanda in the near future.

10/10 – Utmerket

Jade

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I was allowed early check in which was amazing. Rooms are beautiful and very clean. The pools are big, clean I think the best part was the really friendly , approachable staff and management. I had a wonderful stay and will be back
Bodde her 4 netter i februar 2024
Svar fra Alamanda Team den 19. feb. 2024
Thank you so much for your feedback and your kind words.We are looking forward to seeing you back in the near future :-)

10/10 – Utmerket

David

Likte: Renhold og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Alamanda Team den 19. feb. 2024
Love your feedback :-)

8/10 – Bra

Nanami

Reiste med partner
Likte: Renhold og fasiliteter
Bodde her 2 netter i desember 2023
Svar fra The Alamanda Team den 9. jan. 2024
Dear Nanami, Thank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 – Utmerket

Kenzaburo

Bodde her 3 netter i desember 2023
Svar fra Alamanda Team den 19. feb. 2024
Thank you so much for your feedback :-)

8/10 – Bra

Domenico

Reiste med partner
Likte: Renhold og fasiliteter
close to nthe beach and quitenees
Bodde her 3 netter i desember 2023
Svar fra The Alamanda Team den 9. jan. 2024
Dear DomenicoThank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 – Utmerket

Terry

Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Alamanda Team den 30. okt. 2023
Thank you for the top review.We are looking forward to your next stay with us

6/10 – Grei

??

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023
Svar fra Alamanda Team den 30. okt. 2023
HiJust checking in to see what we could have done better to get us a better score

4/10 – Dårlig

Kevin

Likte: Renhold
Likte ikke: Romkomfort
Good location but very uncomfortable beds resulted in poor sleep.
Bodde her 4 netter i august 2023

8/10 – Bra

Jeffrey

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Stunning location as always with great dining options nearby. Good room but misleading photos as was ground floor not upper floor with balcony. Disappointed the heater was broken in spa/pool and no urgency about fixing it. Needs to be working especially in winter months. Hotel chat system for service inquiries also not working. Not the five star experience we’ve always had here before.
Bodde her 3 netter i juli 2023
Svar fra Alamanda Team den 27. juli 2023
We appreciate your feedback

10/10 – Utmerket

Theresa

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay here. Property is a little tired but didn’t take away from our experience. Great for families.
Bodde her 4 netter i juli 2023
Svar fra Alamanda Team den 27. juli 2023
Thank you for your feedback.

8/10 – Bra

Dugald

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property very good. NuNu excellent. Cairns Aquarium excellent. Kuranda Butterfly Sanctuary has a sign outside saying open over a picture of a Ulysses Butterfly but after viewing when asked where they were told they haven't had any since 2015!! Mosman Gorge worth the visit.
Bodde her 4 netter i juni 2023
Svar fra Alamanda Team den 3. juli 2023
Thank you for your review and we hope to see you back at Alamanda in the Future

10/10 – Utmerket

R Gianna

Likte: Renhold og romkomfort
Nice and relaxing
My husband and I really enjoyed our stay. It's located in a beautiful walkable area. The staff is very friendly and helpful. We had everything we needed and would stay here again.
Bodde her 3 netter i mars 2023
Svar fra Alamanda Team den 3. juli 2023
We are so happy you enjoyed your stay.We are looking forward to welcoming you to Alamanda in the future

8/10 – Bra

Ziguang og Wahroonga

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i juni 2023
Svar fra Alamanda Team den 3. juli 2023
Thank you for your review.We hope to see you soon.

10/10 – Utmerket

Terrence

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to beach
Bodde her 2 netter i juni 2023
Svar fra Alamanda Team den 3. juli 2023
Thank you for your review.We are looking forward to seeing you back at Alamanda in the future

8/10 – Bra

Rupert

Bodde her 2 netter i mai 2023
Svar fra Alamanda Team den 27. juli 2023
Thank you

10/10 – Utmerket

Mark

Likte: Renhold
Needs a fresh up
Bodde her 2 netter i mai 2023

6/10 – Grei

Dianne

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2023

10/10 – Utmerket

Tavita

Likte: Renhold og overnattingsstedets bygg og tilstand
Had an excellent stay at the Alamanda which started from the time we arrived. Room was very spacious and had an ensuite and bathroom. We had the 1 bed suite with pool view which was convieniently located across from the pool on the ground level. Just be aware that there are no lifts so if you happen to have an apartment on the upper levels, you will need to take the stairs. Lots of dining options around which we tried a few during our stay (NuNu, Chill at Portovillo and even the Tavern hidden down a pathway). Will definitely stay next time and bring the entire family!
Bodde her 3 netter i mars 2023
Svar fra Jo den 30. mars 2023
Thank you so much for the fantastic feedback. We are looking forward to the opportunity to welcome you back to Alamanda in the near future

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Amazing resort on a great stretch of beach with tons of delicious food options. The resort itself had a very tropical feel to it and Palm Cove was a great beach that is an easy drive to Cairns.
Bodde her 5 netter i mars 2023
Svar fra Jo den 21. mars 2023
Dear MichaelWe are so happy you had a great time, and we hope to have the opportunity to welcoming you back to Alamanda.

10/10 – Utmerket

Leigh

Likte: Renhold og romkomfort
Absolutely fantastic. Couldn't fault
Apartment was amazing 11/10. Ultra modern appliances. Super comfort. Fantastic Location
Bodde her 2 netter i februar 2023
Svar fra Jo den 21. feb. 2023
Dear LeihThank you so much for your feedback. It was a pleasure having you stay with us, and we are looking forward to welcoming you back to Alamanda in the future.

8/10 – Bra

Maria

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location close to restaurants and right on the beach. Shopping centre about 20 minute walk. Three pool areas. We had suite 1 which is on the beach, would definitely return to Alamanda and ask for the same suite.
Bodde her 6 netter i januar 2023
Svar fra Jo den 21. feb. 2023
Thank you for your great feedback and we are great to hear that you enjoyed yourself.We are looking forward to the opportunity of welcoming you back to Alamanda in the near future.

10/10 – Utmerket

Anne

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2023
Svar fra Jo den 21. mars 2023
Thank you so much for your review and we are happy ot hear you had a great time.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Romkomfort
Bodde her 3 netter i januar 2023
Svar fra Jo den 21. mars 2023
Thank you so much for your kind review. We are excited to hear you enjoyed yourself

4/10 – Dårlig

Sarah

Reiste med familie
Not the best for travel with a young child
Great location. Lovely staff. Unfortunately for the price I paid I wasn't expecting a room with a set of internal stairs, folding wooden door and window shades and an easily openable door to the balcony which had a low rail and furniture to climb on. Not the best for travel with a young child
Bodde her 4 netter i oktober 2022
Svar fra Jo den 27. okt. 2022
Dear SarahThank you for your feedback, we really appreciate it.We completely understand your feedback about the design of the rooms.

10/10 – Utmerket

Domenico

Bodde her 7 netter i september 2022

10/10 – Utmerket

trent

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location , friendly staff. Perfect for family.
Bodde her 8 netter i september 2022
Svar fra Jo den 22. sep. 2022
Hi Trent;Thank you for your great review and we are excited yo hear you liked it.We are looking forward to welcoming you back in the near future.Warm regards,Joanna

10/10 – Utmerket

Wendy

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property located right on the beach
Bodde her 2 netter i juni 2022
Svar fra Kaye den 6. juni 2022
Dear Wendy, Thank you for your kind words about the Alamanda. The beachfront location is a tough one to beat. We hope to welcome you back in future. Best Regards, Kaye Acting Assistant Front Office Manager

10/10 – Utmerket

janine

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
lovely vibe... tropical and cool. big apartment elegant but the stand out was the customer service by the staff. Really outstanding
Bodde her 6 netter i april 2022
Svar fra Kaye den 18. mai 2022
Dear Janine, Thank you for your kind words about the resort and the staff. We pride outselves in making our guests feel at home here at Alamanda Palm Cove. We hope to welcome you back sometime in future. Kind Regards, Kaye Acting Assistant Front Office Manager

8/10 – Bra

Maria Sheila

Bodde her 4 netter i april 2022

10/10 – Utmerket

Gordon

Likte: Renhold og romkomfort
Bodde her 5 netter i april 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Gordon Thank you for the stars! We hope to welcome you back sometime soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 – Utmerket

Bengt

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Grear location, grear service
Bodde her 5 netter i april 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Bengt, Thank you for the 5 stars! Indeed, our beachfront location is tough to beat. Our staff do strive to provide the best service here at Alamanda Palm Cove. Hope to welcome you back soon! Best Regards, Kaye Acting Assistant Front Office Manager

10/10 – Utmerket

Catherine

Likte: Renhold og romkomfort
Beachfront apartment with a view.
Ground floor beachfront apartment provided easy access to the pools & beach. Sitting on the front deck looking out to the sea was so relaxing. The on-site restaurant was superb as were other restaurants within walking distance. Have already recommended this accommodation to friends.
The view from our deck.
Breakfast at Nunu
Adults pool
Bodde her 4 netter i april 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Catherine, Thank you for your kind words and for recommending us to your friends! The beachfront location is definitely a tough one to beat. I'm glad to hear you had a relaxing stay. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Loved the location and it’s ambient atmosphere. Staff exceptional and the grounds were immaculate.
Bodde her 6 netter i mars 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Sarah, Thank you for your kind words about our staff and the grounds.The beachfront location is definitely unbeatable. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 – Utmerket

Kezia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We got 2 beds apartment facing the pool. It’s very clean and spacious, the house looks super new, the bed is very comfortable We were at the 4th floor, unfortunately this place doesn’t have a lift in case you have big luggage.
Bodde her 3 netter i mars 2022
Svar fra Tom den 22. mars 2022
Dear Kezia, Thanks for the great review and i am so glad you had a lovely stay - albeit the stairs only aspect. Hope to welcome you again soon. Kind Regards Tom Kelly Front Office Manager

10/10 – Utmerket

anna

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
This was my second stay at this property and once again I loved every moment. Booked 2 bedroom sea view room and it was amazing Great views, large balcony, spacious rooms.Very clean and comfortable beds This is a beautiful looking hotel with gorgeous gardens There are 3 pools.Such a relaxing property Special big thank you to staff member Dan who went out of his way. Extremely polite and professional
Bodde her 3 netter i februar 2022
Svar fra Dan den 7. mars 2022
Hi Anna, Thank you for your kind review :) We are delighted to hear you had a great time! Looking forward to welcoming you in the near future.

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Amazing Location. The property is well looked after. Beautiful reception staff. Complimentary up grade and late checkout. The staff went above and beyond to make us welcome and super comfortable. Highly recommend Alamanda.
Bodde her 6 netter i februar 2022
Svar fra Tom den 12. feb. 2022
Dear Michelle, Thanks for your lovely review. We pride ourselves on our service and making sure our guests have a great time so great to read the feedback - really drives the team. Hope to welcome you again soon Kidn Regards Tom Kelly Front Office Manager

8/10 – Bra

Myles

Reiste med partner, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2022
Svar fra Tom den 4. feb. 2022
Thanks for the stars Myles Kind Regards Tom Kelly Front Office Manager

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
First time staying here with my husband and no kids! Location is perfect and the surrounds are beautiful. Walking distance to everything. Staff were really lovely. We were upgraded to a 2 bedroom which was lovely but really way to big for our needs. The furniture is really ageing and not really what you’d expect for 5 star. The built in lounge probably the most uncomfortable lounge I’ve ever sat on! Kitchen was lovely. The pools were great and temperature was perfect. Glad it had an adults only pool however it could use some umbrellas over the lounges as there was no sun protection. The pool menu very limited with just crisps and limited drinks. Overall a great stay and would come back again.
Bodde her 3 netter i januar 2022
Svar fra Tom den 30. jan. 2022
Dear Linda, Thanks for your lovely review and honest feedback which i will pass on. So glad we will get to welcome you again. Kind regards Tom Kelly Front Office Manager

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location right on the beautiful Palm Cove Beach
Bodde her 4 netter i november 2021
Svar fra Tom den 5. des. 2021
Dear Peter, Thanks so much for your review. Its great to see you had a lovely time. Hopefully we get to welcome you up again soon. All the best. Tom Kelly Front Office Manager

10/10 – Utmerket

Brian

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2021

10/10 – Utmerket

MICHAEL

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beach access without a road, adult only pool. Room service was great, and apartment was really spacious.
Bodde her 8 netter i september 2021
Svar fra Tom den 11. okt. 2021
Dear Michael, Thanks for your lovely response. So glad you had a wonderful stay and hope to welcome you again soon! Tom Kelly Front Office Manager

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 5 netter i juni 2021
Svar fra Tom den 7. juli 2021
Dear Michelle, Thanks for your lovely score. Glad to see you had an excellent stay. Look forward to welcoming you again soon Tom Kelly Front Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location is superb. Accommodation very nice. Hopefully will be back.
Bodde her 7 netter i mai 2021
Svar fra Tom den 18. mai 2021
Dear Guest, Thanks so much for your lovely review. I look forward to welcoming you back! Kind Regards Tom Kelly Front Office Manager

6/10 – Grei

Verifisert reisende

Reiste med partner, Reiste med familie
Best location in Palm Cove ..... Staff were very good Restaurant and Room service were practically non-existent
Bodde her 3 netter i mai 2021
Svar fra Tom den 18. mai 2021
Dear Guest, Thanks for the review and so glad you felt the restaurant and room service was non-existent. We are working on increasing our offerings in room service so by the time you return you will notice a change. Until next time, all the best. Tom Kelly Front Office Manager

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold
Fantastic room setup for what we needed (3 adults, 1 teenager, preschooler and an infant) and the baby items they provide make for a very comfortable stay. Keeping on top of some of the room maintenance, including the condition of the games room and going back when the gym is reopen would improve the experience
Bodde her 7 netter i april 2021
Svar fra Tom den 9. mai 2021
Dear Guest, Thanks so much for your lovely review and glad you had a great stay albeit the games room and gym. We are looking into a full refurbishment of the games room and gym so hopefully by your next stay we will have this sorted. Kind regards Tom Kelly Front Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous location right on the beach, lovely views from our apartment with full width windows, rainforest views from the bedroom, our suite was spacious enough to entertain 4 guests Staff were friendly and helpful and we had a very relaxing stay
Bodde her 2 netter i april 2021
Svar fra Tom den 9. mai 2021
Dear Guest, Thanks for your lovely review - Its always great to read that our staff are providing the service we expect (never had my doubts :)) Also agree the views from the rooms are stunning be it beach front or tropical gardens/pool view. Hope to welcome you back soon. Tom Kelly Front Office Manager