Hoteller i Caenby

«Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers.»

«Lovely quiet hotel and loads of parking with nice friendly staff. Would definitely stay again.»

«We paid, as you can see. We turned up around an hour after booking to check in. We were completely ignored by passing staff regardless of the fact that there were four of us standing around with our bags to check in. We eventually got greeted by an abrupt member of staff. Who told us she needed to get someone else to check us in. This other member of staff came around 15 minutes later, so we bought a drink each whilst we were waiting. This other member of staff then told us they didnt realise ...

«small rooms but clean. food was OK and breakfast was good. Parking was great we have a precious car and my husband was happy with the car park. staff were helpful and we felt looked after»

«Hotel clean and comfortable firm bed . The onsite restaurant enjoyable.»

«Not in the best condition,room big but very dated, bed was comfy,took a long time to get hot water to the shower»

«The staff were extremely helpful and friendly. The room had everything we needed and had modern facilities. The hotel was in a good location for visiting sites in the area. The restaurant attached to the hotel was also excellent.»

«Lift out of order. Pool spa out of order. Room and bathroom very tired. Room layout was like something was missing. Bed uncomfortable. Only upside was free water and 2 packets of biscuits.»

«Clean room, excellent breakfast»

«Very comfortable and well equipped»

«No smile ever from staff, looked like they had the worst boring day. Other than than, it was olay»

«A great stop off. Friendly with fab food (dinner and breakfast) and a comfortable night's sleep. Perfect.»

«First, the room was not as advertised on the number of people who could sleep in it I had to pay for another room for my kids. After, that we settled in and noticed the rooms were not cleaned. The bedding,floor and toilet was had dirt from the previous guest in fact I was too ashamed to let the staff know after paying extra money had to leave the next day as early as possible. »

«Yes I was late for 9.00pm check in , but the pub was supposed to be open to 10Pm which it was not. Did not answer initial messages about a refund and refused a refund after Expedia called to request one. Make you own mind up what kind of place this is. »

«Greitt hotell. Flott service!»

«This place is a little gem. A great deal of thought has gone into the rooms, everything you need for a comfortable stay. The rooms are spacious and spotlessly clean. Very welcoming staff who clearly want the guests to have an enjoyable stay. Both dinner and breakfast were excellent, with plenty of choice. Would definitely stay again.»

«Good staff great food»