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Anmeldelser av The Angel Hotel

4 out of 5
The Angel Hotel
3 Angel Hill, Bury St Edmunds, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 313 av totalt 624 anmeldelser." "
Rangering på 8 − Bra. 229 av totalt 624 anmeldelser." "
Rangering på 6 − Grei. 54 av totalt 624 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 624 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 624 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Stephanie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We always enjoy our time at the Angel hotel; the staff are top notch and the bar and restaurant high quality. We particularly appreciate the valet parking which makes the experience feel 5*.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

katie

Bodde her 1 natt i april 2024

6/10 – Grei

Roy

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Hayley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel!
Stayed here many times before & as usual very friendly staff & food in restaurant really good! Only had a basic room but was clean & comfortable.
Bodde her 1 natt i februar 2024

8/10 – Bra

Fiona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely location
Perfect location as you can walk to everywhere so no need to use a car. The hotel is a lovely old historic building, the rooms are fairly well appointed, but a little dated, a coat of paint wouldn’t go amiss. Quite expensive considering the condition, but the location makes up for it. For the price it would be nice to have breakfast included
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

paul

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

emma

Bodde her 1 natt i desember 2023

8/10 – Bra

Alastair

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a very old building with lots of quirks. Difficult to rate ecofriendliness when so old. But that is its charm. We only stayed the one night. Staff, all of them, were clearly trained from top down to care and attend. Restaurant was busy pre-christmas yet staff remained friendly and helpful under pressure, although they did need reminding to bring things at times and some parts of the dishes were not well cooked - I am judging to a high standard as the menu was high class.They never got irritated when reminded and genuinely asked for comments on the food and took interest in comments. Overall we are encouraged to return some time for a longer stay.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jacqueline

Bodde her 1 natt i november 2023

10/10 – Utmerket

Lee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

6/10 – Grei

Nekisha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was on the first floor which made it extremely noisy
Bodde her 2 netter i november 2023

6/10 – Grei

Anthea

Likte: Renhold
I wanted to love this hotel but didn't. Parking was OK, we managed to get a space in the free car park. Check-in was efficient but not overly warm or welcoming. The room was tired and the bed was very hard. Breakfast is extra which is a p/take as the hotel is expensive. We have stayed in much better, much cheaper. Check-out again was efficient, but a smile would have been nice or if we had been asked how our stay was. We came away with the impression they thought we were lucky to have stayed there. Not that they were happy to host us and have our business. We will not be staying again, which is a shame as the location was lovely and the bar areas are very nice. Disappointed!!!
Bodde her 1 natt i november 2023

8/10 – Bra

Darren

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Darren

Bodde her 1 natt i oktober 2023

8/10 – Bra

David

Bodde her 1 natt i oktober 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very disappointed with our room which did not have not up to the standard for a four star hotel
Bodde her 2 netter i september 2023

6/10 – Grei

isabel

Likte: Renhold
Very run down
Bodde her 1 natt i september 2023

6/10 – Grei

Nekisha

Likte: Renhold
Likte ikke: Personale og service
Bodde her 2 netter i august 2023

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an exceptional hotel, in more ways than can be reasonably summarised in Expedia feedback. If you are intending to visit Bury St Edmunds, stay here. You will not be disappointed.
Bodde her 2 netter i august 2023

8/10 – Bra

Patricia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room luxurious and spacious but no dressing table with mirror for make up / hair styling. No full length mirror. No shelf in the bathroom near the washbasin to perch a toilet bag. Lovely comfortable bed though!
Bodde her 1 natt i august 2023

10/10 – Utmerket

Veronica

Bodde her 1 natt i august 2023

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and lovely staff. Convinient location as near lots of shops, restaraunts, cinemeas ect... beautiful scenery too.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Angela

Bodde her 1 natt i august 2023

10/10 – Utmerket

Karl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great night
It was a very busy weekend at the hotel and they appeared to have guests staying who were attending at least two weddings! Despite this service was great from the reception and concierge. The room was lovely and had recently been refurbished to a very good standard. The only slight negative was that despite three of us talking to restaurant staff about arranging a table for 9 for breakfast, this wasn’t arranged and we ended up sitting in the lounge rather than the restaurant, but at least we were all able to sit together. The breakfast was a little inconsistent, plates had items missing, but all corrected quickly. This was probably due to a full hotel and most guests having a late breakfast after a night of celebrating. Fabio was the star of the stay !
Bodde her 1 natt i august 2023

10/10 – Utmerket

david

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Louise

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely old building. Brilliant staff. Bar was buzzing. Could do with more electric sockets in the room. Definitely going back
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Alejandra

Bodde her 1 natt i juli 2023

8/10 – Bra

T

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Impeccable Quality and Service
Beautiful location, all facilities were very good indeed, no complaints whatsover. The thing that stood out to me though, was the level of training that the staff have obviously undertaken, impeccable, professional and welcoming. If you stay in this area and chose anywhere other than the Angel Hotel, you have downgraded. Highly recommended.
Bodde her 1 natt i juni 2023

8/10 – Bra

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely hotel in a really central location for exploring the delights of Bury St Edmunds. Within easy walking distance of historial attractions, shopping and multiple dining options.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Paul

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Patricia

Bodde her 2 netter i mai 2023

8/10 – Bra

Samuel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place to stay. But they really need to work on there breakfasts. The chef doesn't know how to cook poached eggs or even scrambled eggs . Both of us had the full English and both were very satisfactory. Other than that it was a lovely place to stay and maybe most of the menu was great.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Dina og Dumfries

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved the charm of the property. Our room was generous and large. The property was so close to the Abbey ruins and walkable shopping and eateries.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Hayley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay!
As always a lovely stay at the angel, food amazing & staff so friendly & helpful!
Bodde her 1 natt i april 2023

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All good not a single problem 😃
Bodde her 1 natt i april 2023

10/10 – Utmerket

Tim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023

4/10 – Dårlig

Christopher

Reiste med partner
Likte: Renhold og personale og service
The bars and restaurants are lovely, nicely decorated but the flooring around the hotel stairs and corridors is shabby and frayed. The bedroom fur note is tired, shabby carpets, a cracked toilet, scuffed walls and scruffy curtains. The blinds couldn’t have been cleaned for weeks! The rooms are in need of refurbishment. The main bars and restaurants are well decorated and great staff but the other areas let this hotel down.
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Anita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay at the angel food and staff excellent
Bodde her 1 natt i februar 2023

4/10 – Dårlig

Christine og Pfeffelbach

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property sits across from the lovely abbey garden. The location in the village is nice. There are cute tea mugs in the rooms. The porter was cheerful. The chips/fries were delicious. After that, there is nothing about this property I can get excited about. We checked out a night early because the room was so horrible. The clerk didn't seem to care or pay attention that we were leaving a night early. The hotel photographs online are very nice. However, we must have gotten a room they never bothered with, it was a total disappointment. The shades of purple, plastic fixtures were tacky and cheap. The couch was disgusting and stained. The carpet was threadbare. The walls were cracked and the wallpaper so filthy you could see where previous items had hung. There were no face cloths, the shower was either dirty or damaged and had the water pressure of a teaspoon. While the food was presented well, it was under seasoned. When we asked for ketchup we were brought a tablespoon's worth for the table. The hostess was a poor example of hospitable. We were sat at a table close to the exterior door that kept opening and closing. We asked to be sat at a different table at the far end of the dining room and were told we could only have that for 40 minutes. It was not reserved. The excuse given was that it might be used as part of a rally for possible guests. The lobby/restaurant/tea room area are all delightfully decorated but sadly a service and food let down.
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Edward

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Valet driver goes the extra mile to make you feel relaxed
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Sandy

Bodde her 1 natt i januar 2023

8/10 – Bra

Linda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely older hotel in the heart of Bury
Comfortable room, lounge and bar a nice place to meet friends. Our one issue was the shower in our bathroom… the water would surge VERY hot every few seconds. We never figured out how to keep it an even temperature. Ouch!
Bodde her 3 netter i desember 2022

10/10 – Utmerket

Alison

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very welcoming and personable. Lovely hotel retaining its charm and centrally l9cated
Bodde her 1 natt i desember 2022

8/10 – Bra

Richard

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2022

8/10 – Bra

Anne

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022

8/10 – Bra

Craig

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Ok but expected more from the hotel for the price.
Overall the the stay was ok the staff where very friendly and helpful and parking was great. However was a little disappointed at the quality of the room for the cost per night expected a lot nicer room. Room looked dated the blind on the window was sun faded and the cupboard doors would not close correctly and the room furniture generally tired. Also when walking through the hotel found the carpets thread bare on stairs and around the lift area and in places the wall paper was coming off the walls not really what I would like to find in a expensive four star hotel.
Bodde her 1 natt i desember 2022