Fasade

Anmeldelser av K+K Hotel Opera Budapest

4 out of 5
K+K Hotel Opera Budapest
Revay Utca 24, Budapest

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 520 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 366 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 82 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 1003 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Trond

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Réka den 12. okt. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Utmerket

Frank

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Personellet gav god service og var meget oppmerksom.
Bodde her 3 netter i juni 2022
Svar fra Mark Evelley den 4. juli 2022
Dear Frank, First of all thank you very much for choosing our Hotel for your stay as well for sharing your experience with us! I am glad to see that we were able to exceed your expectations on so many levels. I hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Night Shift Leader

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og romkomfort
Not very good
Untrained personal that did not speak very good English. Couldn’t give us information about breakfast. The fire alarm went of and they didn’t know what it was. When we asked if this was the fire alarm they responded with “no, I don’t know what it is”. The rooms are clean but old. The breakfast is small and boring. One elevator was broken for the whole stay (five days) overall not a four star hotel but good location.
Bodde her 4 netter i april 2022
Svar fra Réka den 21. apr. 2022
Dear Valued Guest, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. On the other hand I was sad to read all the detailed critics in your post. Regarding the breakfast issue, I will have to say that we have failed in the perfect customer service, and I will investigate the situation. However, I would like to confirm that we do provide a buffet breakfast with sweet selection as well, moreover you can find various types of bread, strudel, marmalade, cereals, fresh fruits & vegetables, hot dishes, and on top of that we do offer various diary items upon request (gluten & lactose free items) without any extra cost. I will personally make the necessary steps to avoid such mistakes in the future. Again thank you for your feedback and we would certainly like to welcome you back one day for another chance and to make amends. Please let us know if I can assist you in the future!

8/10 – Bra

Per-Øyvind

Forretningsreisende
Likte: Renhold og personale og service
Need an upgrade
Good location and decent breakfast but poor beds and bathrooms - need an upgrade
Bodde her 1 natt i januar 2022
Svar fra Sebastián Molina den 3. feb. 2022
Dear Per-Øyvind, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I am extremely happy to see that you were satisfied with our breakfast. I would like to confirm that we do provide a buffet breakfast with sweet selection as well, moreover you can find various types of breads, strudels, jams, cereals, fresh fruits & vegetables, hot dishes, and on top of that we do offer various diary items upon request (gluten & lactose free items) without extra cost. Regarding the room, I would like to kindly inform you, that in our Hotel we made a renovation, and we have new refurnished rooms with a modern design with deluxe category. Thank you again for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind Regards, Sebastián Molina Front Office

10/10 – Utmerket

Christian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
Bodde her 1 natt i januar 2022
Svar fra Sebastián Molina den 21. jan. 2022
Dear Christian, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It was a real pleasure to read your kind feedback. We truly hope that we will have the opportunity of welcoming you soon again! Kind regards, Sebastián Molina Front Desk

10/10 – Utmerket

Christian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay in Jan 2022
Nice stay, friendly staff and good location
Bodde her 1 natt i januar 2022
Svar fra Sebastián molina den 21. jan. 2022
Dear Christian, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. We are extremely happy to see that you had a memorable stay with us and that you were very satisfied with our facilities and services. We truly hope that we will have the opportunity of welcoming you soon again! Kind Regards, Sebastián Molina Front Desk

8/10 – Bra

Eivind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra Ferenc den 29. nov. 2019
Dear Eivind, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I am extremely happy to see that you had a memorable stay with us. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2019
Svar fra Ferenc den 31. okt. 2019
Dear Valued Guest, I would like to thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

8/10 – Bra

Margarita

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2019
Svar fra Mark Evelley den 14. okt. 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your recent experience with us. I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

8/10 – Bra

Vegard

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i september 2019
Svar fra Mark Evelley den 14. sep. 2019
Dear Vegard, First of all thank you for choosing K+K Hotel Opera as your stay as well for sharing your recent experience regarding your recent stay with us. I hope we were able to exceed your expectations and we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very centrally located, and the staff is very helpful, friendly and polite. This was ny third stay there, and I like it a lot. They are also very helpful if you have a complaint or a problem, and fix it promtly
Bodde her 3 netter i august 2019
Svar fra Ferenc den 3. sep. 2019
Dear Valued Guest, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. I would like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

8/10 – Bra

Aleksandar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2019
Svar fra Mark Evelley den 27. aug. 2019
Dear Aleksandar, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us regarding your recent stay. I am very happy to see that we were able to exceed your expectations and also i hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

10/10 – Utmerket

Stian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i august 2019
Svar fra Mark Evelley den 16. aug. 2019
Dear Stian, Thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay. We hope you enjoyed your stay and left with beautiful memories for Budapest and we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

4/10 – Dårlig

Alan

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
reisen gikk bra som forventet Budapest er en by som kan anbefales på det sterkeste. men hotellet var skuffende. gammel og sliten. renhold dårlig
Bodde her 3 netter i juli 2019
Svar fra Mark Evelley den 10. juli 2019
Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I am sad that we were not able to meet your expectations and maybe in the near future we can welcome you back in our hotel so we can show you the real K+K Experience, Kind Regards, Mark Evelley Front Desk

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
Bodde her 1 natt i juni 2019
Svar fra Mark Evelley den 4. juli 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I hope you had a very pleasant stay with us and we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

8/10 – Bra

Verifisert reisende

Bodde her 5 netter i mai 2019
Svar fra Mark Evelley den 26. mai 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us. I hope we can welcome you back in our hotel in the near future and thank you very much for the high score. Kind Regards, Mark Evelley Front Desk

10/10 – Utmerket

Liv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing! In city center and close to everything
We really enjoy our stay here! The service of the hotels was amazing! They allow us to check in earlier than 3 p.m which was a huge relief since we arrive in the morning! The location was close to everything so we didn’t need to buy a public ticket if necessary. We will definetly come back! Breakfast was also very good!
Bodde her 3 netter i mai 2019
Svar fra Mark Evelley den 24. mai 2019
Dear Liv, First of all thank you very much for choosing K+K Hotel Opera for your stay as well for sharing your experience regarding your recent stay. I am more than happy to see we were able to exceed your expectations on so many levels. Thank you very much for highlighting our location as well, we are really proud to be located in the very heart of Budapest. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

10/10 – Utmerket

Solveig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2019
Svar fra Réka Wágner den 22. mai 2019
Dear Solveig, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest. I can not be grateful enough for the opportunity to see your 10 out of 10 comment four your stay. We truly hope that we will have the opportunity to welcoming you soon again! Kind regards, Réka Wágner Front Desk Supervisor

8/10 – Bra

Liv Jorild

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Mark Evelley den 15. mai 2019
Dear Liv Jorild, First of all thank you for choosing K+K Hotel Opera as your stay as well for leaving a feedback on your recent stay. I truly hope you enjoyed your stay and we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

10/10 – Utmerket

Ann Elin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Mark Evelley den 15. mai 2019
Dear Ann Elin, First of all thank you for choosing K+K Hotel Opera as your stay as well for leaving a feedback on your recent stay. I truly hope you enjoyed your stay and we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Viktoria Zsiros den 10. mai 2019
Dear Valued Guest, First of all let us thank you for choosing our K+K Hotel Opera for your visit to Budapest and for your valuable time taking to share your experiences. We are happy to see that you were satisfied with our services and facilities, we are grateful for the good score. We hope that we will have the possibility to welcome you again as our guest in the not so distant future. With kind regards, Viktoria Zsiros Front Desk

10/10 – Utmerket

Arne Lindtner

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra Viktória Zsiros den 7. mai 2019
Dear Arne Lindtner, Thank you very much for choosing our K+K Hotel Opera for your visit to Budapest. We are happy to see that you enjoyed your stay with us and that you have been satisfied with our facilities and services. We hope that we will have the possibility to welcome you again in the not so distante future. With kind regards, Viktoria Zsiros Front Desk

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2019
Svar fra Mark Evelley den 3. mai 2019
Dear Valued Guest, Thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I am happy to see that we were able to exceed your expectations. I Hope we can welcome you back in the near future. Kind Regards, Mark Evelley Front Desk

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget god service, beliggenhet og komfortable rom
Hadde en utrolig bra langhelg på K+K Hotel Opera! Rommet var overraskende bra med veldig deilige senger. Servicen var upåklagelig og betjeningen var meget imøtekommende og hjelpsomme! Beliggenheten var også ypperlig. Hadde på forhånd trodd det lå litt lengre unna det meste av severdigheter og byliv, men det var overraskende kort avstand til det meste. Vil anbefale hotellet på det sterkeste!
Bodde her 3 netter i april 2019
Svar fra Mark Evelley den 16. apr. 2019
Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera as your stay as well for taking the time to share your experience regarding your stay. I am more than happy to see that we were able to exceed your expectations on so many levels. I am glad that you also highlighted our location as we are really proud to be located in the very heart of Budapest! I hope we can welcome you back in our hotel in the near future. Kindest Regards, Mark Evelley Front Desk

10/10 – Utmerket

Marianne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svært bra beliggenhet. Gode, freshe senger. Rent. Og det beste personalet som gjorde sitt ypperste for å gi oss et fint opphold. Alltid blide, hjelpsomme og på tilbudssiden. Resepsjonisten Gabor ordnet overraskelse for meg på restauranten jeg bad han booke på bursdagen min. Utrolig hyggelig gjort.
Bodde her 3 netter i mars 2019
Svar fra Ferenc Dombai den 25. mars 2019
Dear Marianne, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I am very happy to see that you were very satisfied with the beds in your room. It is important to us that our guests can have a comfortable good night sleep after a long day of sightseeing. I would like to thank you for your nice comment about our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk. It makes me glad that my colleagues had provided you with an exceptional service. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2019
Svar fra Mark Evelley den 26. feb. 2019
Dear Valued Guest, Thank you very much for taking the time, and effort to rate us. It made me happy to see that you enjoyed your stay, and i hope we can welcome you back in the near future. Kind Regards, Mark Evelley Front Desk

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i desember 2018
Svar fra Réka Wágner den 30. des. 2018
Dear Valued Guest, Thank you for your time, to share your experience. Kind Regards, Réka Wágner Front Desk

8/10 – Bra

Bente og Oslo

Likte: Renhold, personale og service og romkomfort
Perfect location
Location of the hotel was perfect. The staff in the reception were friendy and helpful. The breakfast saturday morning was crazy and all together a bad experience. To many people fighting for the food. This should be arranged in a better way. Rooms were nice, but the bathroom a bit worn.
Bodde her 2 netter i desember 2018
Svar fra Sara Papp den 18. des. 2018
Dear Bente, Thank you very much for your praising 4 stars review; It is always rewarding to read that our guests have enjoyed their stay among us. It was a real pleasure to read your kind feedback in relation to your recent visit to Budapest and to our Hotel. It made me glad that my colleagues had provided you with an exceptional service .It is our greatest goal to make our guests’ stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. I will be sure to thank all of my team for taking such good care of you. I was also truly happy to see that you enjoyed our central location and you could easily explore our beautiful city. We are really proud of our superb location because most of the important attractions can be reached even by walking. I am really sorry for your bad experience regarding the breakfast. You are totally right, during the weekend, when everybody is coming down at the same time it could be crazy, but my colleagues do their best to serve our guests. Your comments have been shared with the corresponding department, and we will make further steps to improve our services. Let me thank you again for the detailed and sincere comments and for recommending our hotel to the travelers. We truly hope that we will really have the opportunity to welcome you soon again in our hotel. Best wishes, Sara Papp

10/10 – Utmerket

TORE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
meget bra hotell og super beliggenhet.
Bodde her 3 netter i november 2018
Svar fra Attila Paukovits/ Revenue manager den 5. des. 2018
Dear Tore, thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt beliggende i rolige omgivelser.
Sentralt beliggende. Ingen støy. God frokost og hyggelig betjening.
Bodde her 4 netter i september 2018
Svar fra Sara Papp den 4. okt. 2018
Dear Valued Guest, Thank you very much for the top score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

10/10 – Utmerket

Svein Adler

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2018
Svar fra Daniel Balázs Tóth den 28. sep. 2018
Dear Svein Adler, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. We are extremely happy to see that you had a memorable stay with us and that you were very satisfied with our facilities and services. It was our pleasure to host you and we truly hope to meet you again in the not so distant future. With kind regards Daniel Balazs Tóth

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in a great location
Bodde her 4 netter i mai 2024
Svar fra Dániel Horváth den 27. mai 2024
Dear James, First of all thank you for choosing K+K Hotel Opera and taking your time to rate our services and highlight our unbeatable location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Excellent hotel with great staff and also a brilliant location.
Bodde her 1 natt i april 2024
Svar fra Dániel Horváth den 10. mai 2024
Dear John, First of all, thank you for choosing K+K Hotel Opera for your recent visit to Budapest. We are delighted to read, that you enjoyed your stay with us and we hope, we will have the chance to welcome you back in our hotel in the near future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel in great city centre location close to local transport, dining, shopping and sight seeing activities.
Bodde her 3 netter i mai 2024
Svar fra David Feke FO den 7. mai 2024
Dear John, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,David FEKEFront Office AgentK+K Hotel Opera

6/10 – Grei

Osman

Bodde her 2 netter i april 2024
Svar fra Dániel Horváth den 21. mai 2024
Dear Osman, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and rating our services. We would be appreciated, if you could share with us your feedback to be able to improve our services. Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 – Utmerket

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Dániel Horváth den 25. apr. 2024
Dear Juan, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

8/10 – Bra

LIsa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was great, which was most important for me. From desk was helpful. Rooms are a bit dated, and my toilet would often run (drip, drip, drip). I was there off season, and price was reasonable. I would stay there again if back in Budapest.
Bodde her 4 netter i april 2024
Svar fra Dániel Horváth den 18. apr. 2024
Dear Lisa, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to leave us a review. We are delighted to read, that you enjoyed your stay with us and our Front Desk Team could contribute to your memorable visit. We are terribly sorry for the inconveniences in regares to the toilet, we informed our Maintenance Team to check the issue.We look forward to welcoming you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 – Utmerket

nicolas og Paris

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Calme et propre. Très bon petit-déjeuner. Je recommande
Bodde her 3 netter i april 2024
Svar fra Dániel Horváth den 12. apr. 2024
Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location. Breakfast is well equipped. Staff are excellent
Bodde her 3 netter i mars 2024
Svar fra Réka den 6. apr. 2024
Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best Regards, Réka E-W. Front Office Manager

8/10 – Bra

Christof Herbert Gabriel og Bielefeld

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the breakfast, but I missed the chmpagne they offered some years ago.
Bodde her 5 netter i mars 2024
Svar fra Réka den 7. apr. 2024
Dear Christof Herbert Gabriel,Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 – Bra

Gisela

Reiste med familie
Likte: Personale og service
Aunque tenía acceso a ascenso nunca me lo ofrecieron. Un día salimos a las 10 :30 am y ya no nos hicieron la habitación . Y el último día en el buffet , llegó un grupo antes y por lo tanto , no nos tocó fruta, ni platos limpios a pesar de que eran las 9 am
Bodde her 4 netter i mars 2024
Svar fra Réka den 7. apr. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

2/10 – Forferdelig

Richard

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the worst hotel I have stayed at in the past year (I've stayed in at least 20 hotels for about 60 nights in that time frame). It took 25 minutes to check in. The front desk staff were unfriendly. The room had the wrong bed configuration. The room was extremely hot and, even though it is advertised as having AC, it only has AC in the summer. The window barely opened. The carpets in the hall and in the room had stains all over. I cannot understand how this hotel has such high ratings. As a point of reference, on this trip I stayed in a total of 4 hotels and I gave the other 3 positive reviews.
Svar fra Dániel Horváth den 4. apr. 2024
Dear Richard, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to write us your review, which is really helpful to improve our services.We are sad to read, that our hotel did not meet your expectations. Unfortunately, check-in may take longer time due to some obligatory procedures which are set by the law and cannot be overwritten by the hotel. This is for example scanning the documents and completing the form. Without that procedure, hotel is unable to check-in any guests as it is supervised by authorities (with automated systems). You requested a twin room, and your room were equipped with two separated beds, as requested. We are surprised about your negative comment in regards to the unfriendly staff, as we got many-many positive reviews highlighting their friendliness and professionalism. We would be appreciated, if you could share more exactly with us your opinion. Exactly, AC is available only during Summer season and usually hotels are working with same system. Windows may be open partially for security purposes, however our Front Desk Team is happy to assist you, if complete opening is required (after filling in the required form). Unfortunately, we did not receive such request on the spot during your stay. Again, we are terribly sorry for any inconveniences caused during your stay but we do hope, we can welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

10/10 – Utmerket

Adam

Bodde her 3 netter i mars 2024
Svar fra Dániel Horváth den 24. apr. 2024
Dear Adam, Thank you for choosing K+K Hotel Opera for your visit to Budapest and taking your time to rate our services, we really appreciate it. We do hope, we will have the chance to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

8/10 – Bra

Wendy og Gorebridge

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Clean, accessible to all areas of city. Only minutes away from hop on hop off bus
Bodde her 3 netter i mars 2024
Svar fra Dávid FO Agent den 3. apr. 2024
Dear ,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

6/10 – Grei

Kaitlin

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Unfortunately our experience wasn’t great. We were given 2 twin rooms although booking 2 double rooms. The staff were rude and unhelpful and when we continued to ask them to ammend this.
Bodde her 4 netter i mars 2024
Svar fra Dániel Horváth den 4. apr. 2024
Dear Kaitlin, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and taking your time to share your feedback with us. We are sad to read, that our services did not meet your expectations. Please note, that bedding preferences are confirmed and provided only upon availability at time of your arrival (cannot be guaranteed in advance), as it depends on the current availability. However, our Front Desk Team is always trying to do its best to ensure the most suitable room for our guests. Again, we are sorry for the caused inconveniences and we do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

10/10 – Utmerket

Owain

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location.
Bodde her 1 natt i mars 2024
Svar fra Dávid FO Agent den 3. apr. 2024
Dear Owain Jones,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

10/10 – Utmerket

ARLENE og Miami

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is in a very quiet street. Sebastian in the Front Desk is wonderful!!!
Bodde her 2 netter i februar 2024
Svar fra Réka den 18. feb. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Utmerket

Lejla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would definitely recommend
I have nothing to complain about! The location is perfect as you can walk anywhere from there plus have multiple public transportation options to anywhere. It’s a very safe area and the hotel is in good shape. It’s not super new or modern, but they maintained it perfectly. Very clean too and the staff was super friendly.
Bodde her 1 natt i februar 2024
Svar fra Réka den 18. feb. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 – Bra

Rahman Cüneyd

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Konum Harika Temizlik Vasat
Otel konumu harika.Her yere ve metroya kolayca erişebiliyorsunuz. Personel güleryüzlü ve yardımcı. 4 gecelik konaklamamda hergünısrarlamoda temizliği istememe rağmen sadece oda toplandı ve çarşaflar değiştirilmedi. Malzemeler yenilenmedi. Bebek yatağının altından kurumuş patatesler çıktı.İlgili personellere gösterildi ve sadece özür dilendi. Temizlik konusunda malesef vasatlar.
Bodde her 4 netter i februar 2024
Svar fra Réka den 28. mars 2024
Dear Rahman Cüneyd,First of all, thank you for choosing our K+K Hotel Opera for your stay.I would like to kindly inform you, that we will investigate your review with the relevant department.We hope we can welcome in our Hotel again and show you the real K+K Hotel Opera experience.Best Regards,Réka Evelley-WágnerFront Office Manager

10/10 – Utmerket

Magnus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Réka den 18. feb. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager