The hotel is very nice looking at the location is amazing! the rooms as well are pretty and comfortable. However, we had some trouble with the service. There was a leakage from the shower that wet the whole floor and carpet, and when we said this to the managment they sent a cleaning lady that barely did anything. In the end we got a new room. Furthermore, in the new room we got the AC was not working! It was super hot and awful air to sleep in. Again we consulted with the managment and a guy came up to look at it, reeking smoke and not knowing what was wrong. It was not fixed. We were offered no substitute or something to make up for the bad condition.
We were quite unlucky with the rooms, but the service could have been improved drastically.