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Anmeldelser av Safestay Brussels Grand Place

2 out of 5
Safestay Brussels Grand Place
Rue Grétry, 53, Brussels

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 121 av totalt 687 anmeldelser." "
Rangering på 8 − Bra. 282 av totalt 687 anmeldelser." "
Rangering på 6 − Grei. 174 av totalt 687 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 687 anmeldelser." "
Rangering på 2 − Forferdelig. 47 av totalt 687 anmeldelser." "

7,6/10

Renhold

7,6/10

Personale og service

7,0/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019
Svar fra Sadek den 17. juli 2019
Dear Guest; Thanks for staying with us. We appreciate your feedback. Best regards

6/10 – Grei

Vegard

Likte: Renhold
Location perfect
The reception was under reconstruction and that maid that area a mess. The location was Perfect and closed to everything.
Bodde her 3 netter i mai 2019
Svar fra Sébastien den 28. mai 2019
Thank you for choosing Safestay Brussels. We are renovating and improving the reception area to create a new modern welcoming atmosphere.

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very nice hotel in the middle of Brussels :-) Could easily be recommended!
Bodde her 4 netter i desember 2017

10/10 – Utmerket

reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Helt greit, sentralt i Brussel
Hotel Opèra ligger midt i en aktiv gate, ikke veldig langt unna Grand Place. Selve hotellet bærer preg av å være gammelt og litt slitt, men for 1 natt på mellomreise var dette helt perfekt for meg. Anbefales for den som vil bo rimelig og sentralt, og kan fire litt på kvalitet. Staff var strålende

6/10 – Grei

JH

Likte: Renhold
Very central, good enough and cheap
No luxury but very central in Bruxelles, so perfect to spent a night in the center of Bruxelles without spending too much money.

6/10 – Grei

Sergio og Atascadero

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Floors were not cleaned during my 4 night stay. Floors seemed uneven. Workers on roof/Fasciae replacement started too early!
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Md

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was dirty and stinky. There was no AC in the room. I won’t recommend others to stay here.
Bodde her 1 natt i mai 2024
Svar fra Jimmy, Receptionnist den 16. mai 2024
Dear customer, Thank you for your feedback. We are sorry to read that your stay was not as expected. We consider your remarks. We are sorry for your cleaning issue and we will inform our cleaning team but please note that the hotel is cleaned each morning by our cleaning staff. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

8/10 – Bra

YUTA

Bodde her 4 netter i april 2024

10/10 – Utmerket

Hasnaa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hostel très propre , agent d’accueil très sympathique et à l’écoute . Situé en plein centre de Bruxelles
Bodde her 1 natt i april 2024
Svar fra Safestay Brussels Grand Place den 7. mai 2024
Chère Hasnaa,Merci pour l'excellente évaluation ainsi que le bon commentaire concernant votre séjour.Nous esperons vous revoir très bientôt!

6/10 – Grei

Carlos

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Más que un hotel, es un hostal, algo viejas las habitaciones y muy pequeñas, viajé con mis hijos, eramos 4 personas, nos tocó una habitación muy pequeña con dos literas y lo que tenía para guardar pertenencias eran unos lockers.No tiene aire acondicionado, a nosotros nos tocó que el clima en bruselas era de fresco a frío pero en verano debe estar muy caliente el cuarto. Lo bueno del hotel es que está muy céntrico y te mueves fácilmente para los lugares turísticos y restaurantes. En resumen, si vas con la idea de solamente dormir y no te importa tanta incomodidad, lo puedes considerar, en cambio, si tu idea es tener algo de comodidad, mejor buscar otra opción.
Bodde her 3 netter i april 2024
Svar fra Jimmy den 19. apr. 2024
Dear Carlos, Thank you for your feedback. We are sorry to read that your stay was not as expected. We consider your remarks. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

8/10 – Bra

James

Reiste med familie
Likte: Personale og service
D
Bodde her 1 natt i april 2024
Svar fra Jimmy den 19. apr. 2024
Dear James, Thank you for your feedback. We are happy to read that your stay was as expected. We consider your remarks. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

8/10 – Bra

Nathan

Bodde her 1 natt i mars 2024
Svar fra Jimmy den 19. apr. 2024
Dear Nathan, Thank you for your feedback. We are happy to read that your stay was as expected. We consider your remarks. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

2/10 – Forferdelig

Fadi

Je suis tombé malade et j’arrive pas à mes faire rembourser merci de faire le nécessaire pour le remboursement cordialement
Bodde her 1 natt i juni 2022
Svar fra Said den 16. juni 2022
Chèr Client Merci pour votre retour. Pourriez-vous nous donner plus de détails au sujet du remboursement que vous demander ? Cordialement

2/10 – Forferdelig

Enri

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
Bodde her 1 natt i juni 2022

8/10 – Bra

Suzanne

Bodde her 1 natt i mai 2022
Svar fra Said den 3. juni 2022
Dear Guest Thank you for your nice feedback, we hope you enjoyed the hostel and our nice city. Don't hesitate to come back to us if you want to give us more details. Kind regards

6/10 – Grei

Yannick

Forretningsreisende
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very disappointing hotel
The old guy at reception was not able to do check in. I needed to wakt more than half hour. Very annoying I got a room in last floor without air conditioner just a very noisy fan
Bodde her 1 natt i mai 2022
Svar fra Said den 12. juni 2022
Dear Guest Thank you for your feedback. We are sorry that you have to wait a long time for check-in. Probably due to many check-in at the same time. We hope this did not affect your entire stay and you enjoyed the city. Kind regards

8/10 – Bra

Sascha

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sehr zentral, aber kein Late Check Out und Check in erst ab 15 Uhr
Bodde her 1 natt i mai 2022
Svar fra Said den 12. juni 2022
Dear Guest Thank you for your feedback, we hope you enjoyed the city as well and the checkin time did not affect your entire stay. With kind regards

4/10 – Dårlig

Berthoni

Bodde her 1 natt i mars 2022
Svar fra Said den 3. apr. 2022
Dear Guest Thank you for your feedback. Hope you enjoyed your stay. Kind regards

6/10 – Grei

Åsa

Likte ikke: Personale og service
Dålig service
Rummet litet men helt ok. Vattnet i duschen var i stort sett obefintligt. Handdukar byttes ej, ingen bäddning bara papperskorgstömning utfördes. Läget bra.
Bodde her 2 netter i mars 2022
Svar fra Said den 3. apr. 2022
Dear Guest Thank you for your feedback - PLease note that we don't change the sheet every day in dorms. We are sorry for the water problem, note that we did not hear anything about that. We will have a look in your room Kind regards

2/10 – Forferdelig

Andrei

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My laptop was stolen by an unknown guy sharing the same dorm. I left it unattended for 5 minutes and it was gone. Totally unacceptable. Avoid the place, not worth it. Better pay more but be safe.
Bodde her 2 netter i mars 2022
Svar fra Said den 26. mars 2022
Dear Guest Thank you for your feedback, we are very sorry for this incident. We have tried to help you but we can't accuse others dormates. The fact that you have re-booked 2 more nights after this incident means that our place is not unsafe, we thank you for your trust. Kind regards

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No Volvería
La Experiencia en General con el Hotel ha sido pésima... no asean la Habitación ningún día, el trato del personal deja mucho que desear, no volvería
Bodde her 4 netter i mars 2022
Svar fra Said den 14. mars 2022
Dear Guest, Thank you for your feedback, as we take your remarks in consideration, we need to have more infos. Please note also that we clean the bed every day ( vaccum, bathroom, etc,.). Hope to ear from you soon. Kind regards

2/10 – Forferdelig

MARTIN

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Déspotas y Mal Educados
El Chico de recepción muy déspota, poca comunicación ni en Francés... la Limpieza HORROROSA, de 5 días de estancia solo han cambiado la Papelera, ni las toallas puestas en el suelo y mucho menos estirar la Cama, en General Malo
Bodde her 4 netter i mars 2022
Svar fra Said den 14. mars 2022
Dear Guest Thank you for your feedback. Could you please give us more infos about receptionist ? We need to understand what happened. Please note that rooms are cleaned every day, expect the stayover beds. We hope to ear from you soon and understand the situation.

2/10 – Forferdelig

Sebastian

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No locks for bathrooms, thin walls you can hear everything
Bodde her 3 netter i februar 2022
Svar fra Said den 24. feb. 2022
Dear Guest Thank you for your feedback-please note that we are fixing the locks at this moment. We hope you enjoyed the rest of your stay and the city aswell. Kind regards

2/10 – Forferdelig

Ibrahim

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t recomend it
During my stay, when I went to the bathroom to get dressed for only 5 minutes, my wallet and some valuables in my room were stolen. Even though I suspected who stole it, the police weren't even called because I was going to miss my flight. There is no security in the hotel. If something is stolen, they do nothing and don't even let you watch the footage. Also, the bed was not comfortable at all. I do not recommend it.
Bodde her 1 natt i februar 2022
Svar fra said den 11. feb. 2022
Dear Guest We are sorry about this inconvenience. Hopefully, this does not happen always. We can't verify the baggage of our guests if they are inside the bathroom. My colleague explain to me that he did his best to help you, giving you some info about what can be done and he told me that he was almost to pay you for the taxi to reach the airport. With kind regards

2/10 – Forferdelig

Seif

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2022
Svar fra Said den 11. feb. 2022
Dear Guest We hope you enjoyed your stay and our nice city. With kind regards

8/10 – Bra

kira

Likte: Renhold og personale og service
Bodde her 5 netter i januar 2022
Svar fra Said den 8. feb. 2022
Bonjour Nous espérons que votre séjour s'est bien passé. N'hésitez pas à revenir vers nous en cas de besoin. Cordialement

10/10 – Utmerket

Alessia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Posto strategico
Posizione molto comoda per un viaggio senza mezzi.
Bodde her 1 natt i desember 2021
Svar fra Said den 14. jan. 2022
Dear Guest Thank you for your nice feedback, we will be glad to welcome you again in the future. All the best

10/10 – Utmerket

Amirou

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback. We were happy to welcome you in our nice city. Kind regards

10/10 – Utmerket

Samuel

Bodde her 3 netter i desember 2021
Svar fra Said den 4. jan. 2022
Chèr client Merci pour votre retour, nous sommes content que tout se soit bien passé. En vous souhaitant une excellente année 2022. Cordialement

8/10 – Bra

Joong Hwee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback, we will welcome again with a great pleasure. Kind regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
観光に便利な場所です
専用のアプリをインストールして、スマホのBluetoothを使って鍵を開けるタイプでした。主な観光地に徒歩で行けるので立地はけっこういいと思います。
Bodde her 1 natt i desember 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback, we hope to see you again in the future. With kind regards

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The location is the best!
The location was the best. The cleanliness was good. I didn't like breakfast because of covid situation...
Bodde her 2 netter i desember 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback, we are still waiting that the situation end to welcome guest in a buffet breakfast instead of take away. With kind regards

2/10 – Forferdelig

Nicole

Reiste med partner
Likte ikke: Personale og service og fasiliteter
Choix par défaut en urgence seul le prix et l emplacement étaient acceptables Pas d isolation phonique avec les voisins lits superposés non mentionnes dans l annonce personnel juste sympathique pas de verre a dent.....heureusement la literie etait bonne
Bodde her 1 natt i desember 2021
Svar fra Said den 4. jan. 2022
Chèr client Merci pour votre retour, les lits et chambres sont mentionnées de manière précise sur tout les sites. Vu l'état d'urgence de la réservation, peut-être que vous n'avez pas fait attention. Content que la literie était bonne, en vous souhaitant le meilleur. Cordialement

10/10 – Utmerket

Loic

Bodde her 1 natt i desember 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback, we are happy that your stay was as expected. With kind regards

6/10 – Grei

Martha

Reiste med familie
Muy reducido en espacio, el hotel está viejo y se oye mucho ruido de las habitaciones contiguas
Bodde her 1 natt i november 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback, the building is old but as you can see inside is clean and confortable. Hope to welcome you again with a great pleasure. Kind regards

6/10 – Grei

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand
Just a place to put the head.
The place is not an hostel but a rundown 1 star old hotel with shared dorms, there isn't any place to sit or any atmospher at all. Even the check in while was at night not one recommendation or explanation given and everything had to be asked for.
Bodde her 1 natt i november 2021
Svar fra said den 4. jan. 2022
Dear Guest Sorry that your stay was not as expected. Please note that covid situation does not helep for commun area or buffet breakfast. We hope to see in better conditions soon. With kind regards

8/10 – Bra

GABRIELA

Reiste med en gruppe
Likte: Renhold
Bastante bien, lo único fue que tuvimos que dormir con las luces prendidas ya que si no, no funcionaba los enchufes para cargar el celular
Bodde her 1 natt i november 2021
Svar fra Said den 4. jan. 2022
Dear Guest Thank you for your feedback, we are sorry about light problem, we will check what happened. Wishing you all the best for 2022. With kind regards

8/10 – Bra

Unt Phone

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2021

6/10 – Grei

Verifisert reisende

가격대비 괜찮아요
그냥 그래요~ 가격대비 괜찮아요
Bodde her 1 natt i november 2021
Svar fra Said den 2. des. 2021
Hello We thank you for your nice feedback. We hope to see you next time with a great pleasure. Thank you !

10/10 – Utmerket

Koenraad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra sadek den 22. nov. 2021
Hello, Thank you for your stay in our Hotel, we appreciate your feedback. Best regards

8/10 – Bra

Patrick

Likte: Renhold
Bodde her 1 natt i november 2021
Svar fra Said den 7. nov. 2021
Chèr Client Merci pour votre note, nous espérons que tout s'est bien passé durant votre séjour. Cordialement

8/10 – Bra

berto

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
convenable
la localisation est excellent , au centre de la ville, on peut poser ses affaires si on est en avance mais sans casier, le personnel est convenable mais ne pas s' attendre au meilleur donc convenable
Bodde her 1 natt i oktober 2021
Svar fra said den 7. nov. 2021
Bonjour Merci pour votre retour; en espérant que votre séjour, en ce qui concerne le reste s'est bien passé. Bien à vous

8/10 – Bra

mossaddeq

Likte: Renhold og overnattingsstedets bygg og tilstand
Convenable.
Séjour convenable. Sommier légèrement bruyant surtout pour la, personne en dessous. Toilettes sur palier fermées. en cours de réparation.Volume de la chambre un peu limite pour 10 personnes. Pas vu de VMC ventilation motorisée) Personnel très agréable. Voilà sinon satisfait en général. J'y retournerai sans hésiter.
Bodde her 1 natt i oktober 2021
Svar fra Said den 18. okt. 2021
Bonjour Merci pour votre retour sur le personnel. En ce qui concerne les chambres et ventilations, nous aérons via les fenêtres. En espérant vous revoir bientôt. Cordialement

8/10 – Bra

Galina

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra said den 18. okt. 2021
Dear Guest Thank you for your feedback, we hope your stay was as expected. Best regards

8/10 – Bra

Verifisert reisende

Likte ikke: Renhold og romkomfort
Just okay
The bathroom was not tidy (possibly because other guests were just disrespectful). I booked a bed in a 5 person room expecting that it would be a bunk-bed with curtains, but was given a single bed in the middle of the room without any privacy when compared with the other 4 (this information should have been clear upon booking).
Bodde her 3 netter i august 2021
Svar fra Said den 18. okt. 2021
Dear Guest Thank you for your feedback, we clean the bathroom every day, sure if other guest forget that they are not alone.. Sorry for that. We take your remark in consideration regarding the 5th bed without curtain. Best regards

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super emplacement de auberge
Je suis resté une nuit donc difficile de juger mais accueil courtois et chambre propre. Emplacement idéal un gros plus. Je vous déconseille le restaurant italien chez Massimo au pied de l’auberge, nourriture nous a rendu malade et l’addition était gonflée. Le patron a pensé que nous étions pas francophones comme nous parlions espagnol et il a voulu nous arnaquer
Bodde her 1 natt i juli 2021
Svar fra Said den 18. okt. 2021
Bonjour Merci pour votre retour et vos commentaires positifs, Dommage pour les restaurateurs qui souvent sont peu scrupuleux.. N'hésitez pas une prochaine fois à nous demander conseil pour de bon restos. Cordialement

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
The employees here are friendly, but the hardware of the hotel itself is not good (I live in an 8-person room on the 3rd floor, and there are two toilets/bathrooms in the room) 1. The door of toilet/bathroom cannot be locked 2. There is no hand soap and no shower gel/shampoo in the bathroom. 3. The breakfast room on the 1 floor only has tables and chairs, no cutlery, dishes, cups, etc., and no refrigerator. The only electrical appliances are a juice machine and a coffee machine (unfortunately they can't function at this moment). There is no power outlet in the breakfast room, almost impossible to receive wifi signal in this room. 4.The windows are always open to ventilate the room, allowing a lot of noise entering even 2 am or 3 am (drunk ppl).
Bodde her 2 netter i juli 2021

2/10 – Forferdelig

Smail

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour décevant!
Hostel catastrophique, je ne le recommande à personne!! Les membres du personnel ne sont pas commerciaux et ils n’ont aucun lien avec le tourisme, quelques-uns sont même agressifs et c’est vraiment choquant!! Le petit déjeuner est catastrophique et il y a aucun endroit de confort! Ni télé, ni bar ni restaurant…!! L’endroit plein de vagabonds et clochards qui crient toutes les nuits et les fenêtres ne sont pas isolées alors pour dormir un peu, tu peux courir!! Bruyant et sale!! Je ne recommande pas cette auberge à qui que ce soit!
Bodde her 4 netter i juli 2021

6/10 – Grei

Kheira

Bodde her 1 natt i juli 2021

6/10 – Grei

JUNICHIRO

Forretningsreisende
割高。
部屋の写真にエアコンが映っているが使用できないので注意。 扇風機が置いてあったがスイッチを入れたら埃が舞い上がった。 洗面所はやや臭いがある。 真夏はキツイ。 また周囲にはたいしたレストランも大きなマーケットもない。
Bodde her 1 natt i juni 2021
Svar fra Said den 18. okt. 2021
Dear Guest We thank you for your feedback but note that this is not our hostel :) Thanks