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Anmeldelser av NH Brussels Grand Place Arenberg

4 out of 5
NH Brussels Grand Place Arenberg
15 Rue D Assaut, Brussels

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 286 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 453 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 176 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 1003 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Helen Jøsok

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
OK 3 star hotel
Good, central location for work and travell. OK breakfast. Dated room interior with broken tiles etc, lighting impossible for make-up, strange choice of glass door and window between bathroom and bedroom. Hairdryer only worked for 10 seconds at a time before overheating. Could hear all the neighbours, both next door and upstairs, so not very quiet and sound proof as promised. Nice to have a kettle and tea, but the non-functional coffee makers were a hassle. Friendly staff. All in all an OK 3 star hotel, no idea where the 4th star is supposed to be.....
Bodde her 4 netter i september 2022
Svar fra Front Desk NH Arenberg Grand Place den 21. sep. 2022
Dear Helen, thank you a lof for your comments and for choosing NH Grand Place Arenberg. We are very glad that you liked the location and the breakfast offered in our hotel. It is always perfect for discovering the city with energy! However, we feel so sorry about the inconvenience occured with the noise. We will take some notes in order to keep improving for the future service. We hope to see you again. Kind regards.

8/10 – Bra

Torill

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et godt hotell sentralt i Brussel med akseptable priser
Bodde her 2 netter i februar 2020
Svar fra The Quality Team den 21. feb. 2020
Dear Torill, thanks a lot for sharing your comment with us! We are happy you liked the location and you believe that we offer a good quality/price service! We hope to see you soon! Kind regards

4/10 – Dårlig

Anders

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra The Quality Team den 5. des. 2019
Dear guest, Thank you for rating us. Kind regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 2 netter i september 2019
Svar fra Quality Team den 30. sep. 2019
Deaar guest, Thank you for taking your time to rate us! We are looking forward to welcoming you you back in NH chain. Best regards,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Veldig sentral beliggenhet. I tillegg til veldig hyggelig personale som var multispåkelige og veldig hjelpsomme. Frokosten var kjempebra!
Bodde her 2 netter i februar 2019
Svar fra The Quality Team den 21. feb. 2019
Dear guest, Thank you for staying with us and for sharing your recent experience in our hotel. We are pleased to see that everything was as you've expected to be and you could enjoy your stay. We hope to welcome you back to us. Kind regards, Quality Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotel, bra frokost, bra service og fint by
Bodde her 3 netter i februar 2019
Svar fra The Quality Team den 18. feb. 2019
Dear client, First of all, thank you very much for choosing NH Grand Place Arenberg for your stay, and taking some of your time to give your opinion. We are very glad you enjoyed your stay with us, We look forward to seeing you very soon, Kindest regards,

8/10 – Bra

jørgen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018
Svar fra The Quality Team den 22. okt. 2018
Dear Mr. Jorgen, Thank you for this review! We look forward to welcoming you back soon, Kind regards, The Quality Team

8/10 – Bra

Andreas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Anna C. - Reception den 5. apr. 2018
Dear Andreas, thank you very much for your rating. We will be happy to welcome you again to Nh Grand Place Arenberg!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell i nærheten av Grand place.
Veldig god frokost. Fantastisk service! Sen frokost lørdag og søndag, samt gratis sen utsjekk søndag. Alltid høflig og smilende personalet.
Bodde her 3 netter i januar 2018
Svar fra Anna C. - Front Office Agent den 27. jan. 2018
Dear Guest, thank you very much for your wonderful comment. We are happy you liked our breakfast and the service provided by the reception. We hope to see you again in the short future! Kind regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dear client, Thanks for your feedback and for having selected our hotel. We hope to have you back soon as our guest in NH Grand Place Arenberg. Cordially, Saray - Front Office

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
vennetur
3 netters opphold med venninner. Rommene var litt mindre i virkeligheten, men nok plass for et kort opphold. Deilige senger, bra belysning, speil. Vi hadde en liten balkong med sitteplass. wifi var litt ustabilt. Hotellet var i gåavstand fra central stasjonen og alt annet i sentrum, noe som var veldig praktisk. Gåavstand til de mest populære gatene. Vi koset oss masse.

6/10 – Grei

Tom og Tromsø

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Greit hotel, små rom.

8/10 – Bra

Ellen og Bærum

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt, hyggelig hotell
Stille og lite bråk om natten, mulighet for å åpne vindu. Bra.

8/10 – Bra

Lars og Eidsvoll, Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
NNice and central.
Fint hotell uten noe ekstra. Meget sentralt. Hyggelige i resepsjonen.

6/10 – Grei

Verifisert reisende

En natt
Helt greit. Men ikke noe mere enn det.

8/10 – Bra

Ole-Christian og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great breakfast
Great breakfast With a lot of freshly sliced fruit. Close to the train station

6/10 – Grei

Pål og Oslo

Likte: Renhold, personale og service og romkomfort
Helgetur
Sentralt hotell ift turistattraksjonene Grand Place mm, alt er bare en kort spasertur unna. To-tre minutter å gå fra sentralbanestasjonen. Ok rom. Litt lyd fra gaten utenfor. Veldig lite fellesområde i lobbyen. Sedvanlig god NH-frokost.

8/10 – Bra

Reidar og Gjøvik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt beliggenhet, god frokost og gode senger
Var på weekendtur i Brussel sammen med ett vennepar, hotellet lå sentralt til med kort vei til Grand place, sightseeing bus, shopping, sentralbanestasjon etc

10/10 – Utmerket

Heh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Kristian og Drammen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Very nice hotel, central and in walking-distance of everything. Great room, a bit noisy from the street outside snd the church nearby.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentalt og behagelig hotell, rolig. Kommer gjerne tilbake.

6/10 – Grei

Hilde og Oslo

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Mye støy
Hotellet er helt ok, men jeg ble veldig skuffet over at de ikke hadde treningsrom på tross av at dette var oppgitt i omtalen og oversikten over fasiliteter i profilen deres på hotels.com. Det var blitt avviklet for en tid tilbake, men ingen hadde oppdatert siden. Beliggenheten er god, men det var tildels svært mye støy på rommet mitt, både fra gaten og fra gangen og tilstøtende rom. Det virket rettog slett veldig dårlig isolert, for det var snakk om vanlig prating som bar ekstremt godt gjennom veggene. Alt i alt vil jeg ikke anbefale hotellet, men det er helt greit for en enkel overnatting hvis man får en god pris og tar med ørepropper.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint og sentralt
Alt i alt et fint hotell som vi var godt fornøyd med! Hotellet ligger sentralt i Brussel, med gangavstand til hovedshoppinggata og Grand Place. Det virket som et rolig og trygt nabolag uten mye bråk om nettene. Sengene var gode og frokosten veldig bra! De ansatte hyggelige. Gratis WiFi på rommene var også et stort pluss for vår del. Reiser gjerne tilbake til dette hotellet!

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Svein og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel with a great location
Close to the Grand Place, nice hotel with good service and average breakfast. The room is a bit small, but the standard is good. I will recommend this hotel if you want a good location not too expensive.

8/10 – Bra

Steinar og Farsund

Likte: Personale og service
Bra hotell, noe slitt
Bra hotell, hyggelig betjening. Trekker litt ned på grunn av toalett rengjøring, ødelagt dusj, og irriterende Internett løsning. Toalettet lakk, og det ble da litt lukt i rommet, dusjholder var knekt, slik at en måtte holde dusjholdet. Internettløsningen var på 24 timers lapper som var gratis, men en måtte til stadighet taste koden. Dårlig løsning. Hotellet var lite, men intimt. Bra frokost, hyggelig betjening.

4/10 – Dårlig

Kathleen

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was very dirty, and I have pictures to prove it. There was even a dead cockroach in the bathroom, clearly this room was not previously cleaned. Also, our duvet cover had some brown stuff on it, I don't even want to know what that stain was, so we had to request for a clean one. There was no vent in the bathroom, and the air conditioner doesn't work. Just overall, this hotel is dirty, and gross but the pictures on line doesn't show any of that, of course.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very convenient to the Grand Place, the train station, and tours! The staff was very helpful with directions and always pleasant. Enjoyed our stay!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Rossana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i mai 2024
Svar fra Mónica Garijo-Front Office den 8. mai 2024
Dear Rossana,First of all, we would to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We would also like to thank you for giving us a rating of 5 out of 5 which means a lot to us.We are glad that you liked your stay with us and we hope to see you again if you return to Brussels.Best regards.Mónica Garijo,Front Office.

8/10 – Bra

patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The NH Grand Place Arenberg Team den 5. mai 2024
Dear Partick, Thank you for your score. Have a nice day. Warm regards, The NH Grand Place Arenberg Team

8/10 – Bra

Michael

Likte: Personale og service
The Hotel staff was very good, Brussels not so much
Bodde her 1 natt i april 2024
Svar fra Front Office Team den 25. apr. 2024
Dear Michael,First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to see that you gave us a 4 out of 5 which means a lot for us. We are also happy to know that you liked our kind team but we are sorry that you did not like Brussels.In any case, if you decide to give Brussels a second chance, know that we will be delighted to welcome you to our hotel.Best regards.Mónica Garijo.Front Office.

8/10 – Bra

Michael

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Close to Gare Centraal but very noisy
Bodde her 1 natt i april 2024
Svar fra Front Office Team den 26. apr. 2024
First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to see that you gave us 4 out of 5, which means a lot to us.We are pleased to know that you enjoyed your stay with us and that you liked our location near the center. On the other hand, we are sorry that the noise from the street bothered you and was detrimental to your stay in our hotel.We take note of your comment for the future.We hope to see you again if you return to Brussels.Best regards.Mónica Garijo,Front Office.

10/10 – Utmerket

Sara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to the main train station and an easy train ride straight from the airport, so the location is ideal for travel connections. Nice place, room is small but very clean and well equipped.
Bodde her 1 natt i april 2024
Svar fra Front Office Team den 25. apr. 2024
Dear Sara,First of all, we would like to thank you for choosing NH Grand Place Arenberg and for taking the time to write us a comment that you gave us a 5 out of 5 in the rating which means a lot to us.We are also very happy that you liked your room and the location of the hotel next to the center.We hope to welcome you again if you return to Brussels.Best regards,Mónica Garijo.Front Office.

6/10 – Grei

Emma

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Great location - 5 min walk to Brussels Central Station. Close to Galeries Hubert and grand place. Wolf Street food market also close by. Junior suite size was very good for 3 people. Massive bed and the extra bed also good. English tv channels BBC1&2 plus ITV1 and news. Tv is old so no Netflix function or casting abilities. Room was well insulated and could not get the air con to work which meant it was hot at night. Slept with window open and street therefore noisy. Mini refrigerator, tea, coffee in room with iron and ironing board and safe. Toilet separate to bathroom. Bathroom had no heat in it. Also no extraction so mirror steamed up very quickly. No taps in bath so had to run the shower for the bath. Shower screen has gaps so water goes all over the floor making a massive slip hazard. Shower pressure was good. Toiletries were poor quality. Hairdrier was good. Towel size average. Slippers and robes were supposed to be on the bathroom but were not provided. Had to ask. Slippers were then provided but no robes available at any point despite advertised on website. Did not get breakfast in the hotel as felt it did not represent value for for money and no discount t on breakfast for a child. We went to Arkadi cafe, Le Pain Quotidien and Lloyd Cafe all close by. There is also a carrefour market near the grand place to stock up on snacks, drinks and fruits. Cleanliness of the room was generally good but furniture stained and hotel is getting tired.
Bodde her 3 netter i april 2024
Svar fra Front Office Team den 26. apr. 2024
Dear Emma,First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to know that you enjoyed your Junior Suite and that you liked our excellent location close to the city center.On the other hand, we are so sorry that the noise of the street disturbed your stay with us and that the bathroom did not meet your expectations.We are going to take note of your comments for the future.We hope to have the opportunity to welcome you again to our hotel if you return to Brussels.Best regards.Mónica Garijo.Front Office.

8/10 – Bra

Eric og Fair Oaks

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was ideal for going to Easter mass at the Cathedral. The shopping and dining options were amazing. The rooms were clean, and showers were powerful. The breakfast buffet was quite nice with many options to eat. We had a power outage during our stay, and we were not able to take showers, or baths. We climbed the staircase to and from our 5th floor rooms, this was an inconvenience and hope this doesn't happen in the future.
Bodde her 8 netter i mars 2024
Svar fra Célina - Front Office Team den 9. apr. 2024
Dear Eric, Thank you for leaving such a nice note after your stay at NH Grand Place Arenberg. We apologize again for the inconvenience of the power outage. It was, indeed, exceptional and has been solved since. We hope to welcome you again soon so we can offer you a better experience. Kind regards

8/10 – Bra

Gerardo Antonio Siqueff

Likte: Renhold
Bodde her 5 netter i mars 2024
Svar fra Célina - Front Office Team den 10. apr. 2024
Dear Mr. Siqueff, Thank you for leaving such a nice review after your stay at NH Grand Place. We hope to welcome you soon to get the extra star! Kind regards

8/10 – Bra

Arnold

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service is good, clean, walkable to tourist spots
Bodde her 2 netter i mars 2024
Svar fra Front Office Team den 4. apr. 2024
Dear Arnold,First of all, thank you for choosing NH Grand Place Arenberg for your stay in Brussels.We would like to thank you for taking the time to review our property, we are very happy to read that you enjoyed your stay with us and that you liked our excellent location and our service.We also thank you for your remarks; we will address them to the quality department, your comments are very important to us in order to always improve our service.We truly hope to welcome you back very soon.Best regards,Monica,Front Office

10/10 – Utmerket

C.K. og Maarssen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Office Team den 5. apr. 2024
Good morning,Thank you for choosing NH Grand Place for your stay in Brussels.We would like to thank you for taking the time to review our property, we are very happy to see that you enjoyed your stay with us.We are also happy that you gave our hotel 5/5 stars, that means a lot to us.We truly hope to welcome you back very soon.Best regards,Monica,Front Office.

4/10 – Dårlig

kristen

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was outdated and very noisy
Bodde her 2 netter i mars 2024
Svar fra Célina - Front Office Team den 1. apr. 2024
Dear Kristen, Thank you for taking the time to give us your feedback on your stay at NH Grand Place. We're sorry we couldn't meet your expectations but we hope to welcome you again soon to offer you a better experience. Kind regards

6/10 – Grei

Fawzia

Likte ikke: Renhold, personale og service og fasiliteter
Clients should be provided water gratis as in most hotels. Clean Glasses should be replaced daily.
Bodde her 2 netter i mars 2024
Svar fra Célina - Front Office Team den 26. mars 2024
Dear Fawzia, Thank you for taking the time to give us your thoughts on your stay at NH Grand Place. We provide free water to all our check-ins and if you didn't receive any, we're always happy to give you some at the reception, the same goes for the glasses. Hope to welcome you again soon. Warm regards

10/10 – Utmerket

Antonio

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bel emplacement
En plein centre ville, près de tout, personnel très pro, tout c’est passé rapidement et efficacement
Bodde her 1 natt i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Cher Antonio, Merci beaucoup pour votre commentaire positif sur notre equipe. Cordialement, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 – Utmerket

JESUS

Likte: Personale og service
Bodde her 6 netter i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Jesus, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 – Utmerket

Per

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Per, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 – Utmerket

Jaime

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Um Hotel onde vale a pena ficar
Bodde her 2 netter i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Jaime, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg.

8/10 – Bra

Marco og TRENTO

Reiste med familie
Quattro stelle generose. Struttura, hall esclusa, un po’ vecchia. Comodo per raggiungere il centro.
Bodde her 3 netter i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Marco, Thank you for your feedback. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 – Utmerket

Judi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is within walking distance, nice restaurants and bars to go to. We received a superiotroom on arrival and it was lovely. Beautiful bathroom. The hotel was amazing overall
Bodde her 1 natt i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Judi, Thank you for your feedback about our excellent location. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

8/10 – Bra

MARC

Bodde her 1 natt i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Marc,Thank you for staying with us and for taking the time to give us your feedback.We are delighted to see that you had a pleasant stay with us.Hope to see you again for your next trip to Brussels.Best regards,Reception team

8/10 – Bra

MARC

Bodde her 1 natt i januar 2024
Svar fra Célina-Front Office Team den 26. mars 2024
Dear Marc,Thank you for leaving this really nice note after your stay at NH Grand Place. It'll be a pleasure to welcome you again soon. Kind regards

10/10 – Utmerket

Vivyane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muito bom
Atendimento e localização excelentes, acomodações muito boas.
Bodde her 4 netter i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Vivyane,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you enjoyed your stay with us.We hope to see you again on the next trip to Brussels.Best regards,Reception team

10/10 – Utmerket

Víctor Manuel

Bodde her 1 natt i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Victor,Thank you for staying with us and for giving us your positive feedback.We are happy to see that you had a pleasant stay with us.We hope to see you again on your next trip to Brussels.Best regards,BiancaReception team