Hoteller i Brooklyn Heights

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«My room was awful. Door barely closed and there was an unsanitary smell throughout the building.»

«I had a great stay at this property. It is an older hotel, but well-maintained.»

«The lady that checked me in was wonderful and very nice. The door by where I parked never locked and that concerned me, as the property was not secured. Walking through to get to my room with my children was unpleasant as the building reeked of marijuana. I understand it is legal in the state but I was not expecting to encounter it at the hotel. The room was clean and comfortable - so the staff were great!»

«The room was clean well stocked. There was a microwave and fridge for ease of use. Breakfast was good and easy to get to. One small issue would be that the gravy for the biscuits was in a container before the biscuits (sort of out of order). It was good just had to get use to grabbing the biscuits first. Parking was readily available.»

«Great service»

«Very quiet for its close proximity to the airport.»

«TV service or internet did not work. Complained, they put us in another room TV still didn’t work. Left and was told to call in the morning to speak with manager. She was rude and not helpful at all»

«Kool»

«The rooms were dirty, children ran up and down the hallways knocking on doors late at night, and the pool was ice cold. The floor and elevator had water laying without any caution signs.»

«All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again.»

«Great for a quick stay»

«The cleaning lady never cleaned our room the entire 5 days stay. Good thing I bought stuff to clean my own room and my own extra towels. The front desk staff was nice.»

«everything very good, but breakfast not available»

«Clean room. The lobby smelled amazing. Only issue was no housekeeping cleaned our room for fresh towels. But other than that great time»

«Nice budget friendly hotel in a good location. We were in and out for an overnighter, even left before breakfast, but it suited our needs just fine. We would definitely stay again if the need arises, and would recommend to others as well.»

«I loved this hotel! Very nice and simple stay. The atmosphere was lively, staff was very kind and as always, the coffee was great!»

«Great bang for the buck. Sai, at the desk was affable efficient and professional»