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Anmeldelser av Holiday Inn Birmingham Bromsgrove, an IHG Hotel

4 out of 5
Holiday Inn Birmingham Bromsgrove, an IHG Hotel
Kidderminster Road, Worcestershire, Bromsgrove, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 278 av totalt 795 anmeldelser." "
Rangering på 8 − Bra. 288 av totalt 795 anmeldelser." "
Rangering på 6 − Grei. 121 av totalt 795 anmeldelser." "
Rangering på 4 − Dårlig. 66 av totalt 795 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 795 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Siw Priscilla og Stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Familie på 5 og måtte ha to rom. Rommene var såpass romslige at det ville vært mulig å klart seg med ett rom hvis hotellet ønsket å tilby denne servicen. Barn får kun bruke bassenget på begrensede tidspunkt, dette kunne de ha opplyst om på hjemmesiden, og forstår ikke at det er et stort problem når bassenget sjelden var fylt opp.

10/10 – Utmerket

Anita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk service og et overraskende bra opphold til en rimelig pris.
Svar fra Alan Northern den 5. apr. 2014
Thank you for the fantastic comments. We hope you use the hotel again when you are back in the UK Alan Northern General Manager

10/10 – Utmerket

Alison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place! My only small issue is that there is no mirror above the desk/dressing table. I had to stand in front of tea/coffee making facilities as there was a mirror behind the. Not good standing with my bad back. Only a very small thing which wouldn’t stop us returning!
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Kimberley

Bodde her 1 natt i mai 2024

8/10 – Bra

Heather

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed in this hotel many times however when booking I was not informed that the hotel was under refurbishment. II have to admit it is looking much better than my last visit. That is the only reason I have scored the area around the property as a 2 star
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top stay room was a little cold but a simple re guest and a heater was bought up to the room immediately and first class breakfast all in all a nice and very pleasant change
Bodde her 1 natt i mars 2024

8/10 – Bra

Tina

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Relaxing stay but had to have room Service due to restaurant not being dog friendly
Bodde her 1 natt i februar 2024

8/10 – Bra

Alison

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Stuart

Bodde her 1 natt i februar 2024

10/10 – Utmerket

David

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Nick

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Amanda

Bodde her 1 natt i februar 2024

6/10 – Grei

James

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

8/10 – Bra

Robert

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Javed

Bodde her 1 natt i februar 2024

8/10 – Bra

Janine

Reiste med partner
Likte: Renhold og personale og service
Rooms small but clean with everything needed. Pool area very tired, tiles missing from jacuzzi and the sauna floor needs a good clean or regrouting
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lisa

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tom

Bodde her 1 natt i februar 2024

8/10 – Bra

Lisa

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Still looks and feels a little tired around the edges. But it is convenient for us, and the staff are always excellent.
Bodde her 1 natt i desember 2023

8/10 – Bra

Ian

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional service received from attentive staff
We arrived for the Christmas holidays and were welcomed by the reception staff. It was only after booking that I received notification from the hotel that the restaurant would not be available for the duration of our stay and we had booked the package that included breakfast and an evening meal. A limited menu was available from the bar and there was enough choice over the three nights. Many thanks to our breakfast server Donna on Christmas morning who was very friendly and caring. She made enquiries and said if we asked for Greg in the evening there would be a Chrisrmas dinner for us. They both went above and beyond to ensure we could celebrate our first Christmas together properly away from family and friends. They deserve recognition and praise and we appreciate that they gave up their own time over the festive season to work their shifts for our benefits. As an NHS employee I'm acutely aware that not everyone is off work at this time.
Bodde her 3 netter i desember 2023

6/10 – Grei

Sophia

Likte: Renhold, personale og service og romkomfort
They can check you in, but you can never leave!
The staff are wonderful. Super friendly, accommodating and just lovely people. The hotel is currently undergoing refurbishment which isn’t a problem- so there were rolls of carpet around and areas out of access, but that didn’t impact our stay. The room is comfortable, lovely pillow options, comfy bed and a new shower room. The toilet roll holder in the bathroom is physically unreachable from the toilet, so a little style of substance in this case. The hotel is close to the M5, however we had no issues with noise and slept very well. As certain areas are closed, this impacts how you exit the property as this signage is currently redundant. This resulted in 5 adults and a dog, not all known to each other, walking around and around, multiple times for 10 minutes trying to get out. All the signage was wrong and led to a dead end. We ended up going out of the fire door as we were all late for our prior engagements. It’s madness when you cannot leave a property! We spoke to the staff when we left that they need to do the customer journey and update the signage accordingly. I would normally laugh about it, but we were late to a surprise party because we couldn’t leave and that’s not okay.
Bodde her 1 natt i januar 2024

8/10 – Bra

Nicolas

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Reception was, good, room comfort was good, a pity that the restaurant experience was bad. I've been given an uncleaned table, waited ages to order, paid £7.85 for a small glass of poor house merlot (over-priced), got the bill printed on an A4 sheet... quite poor service. Food was good though.
Bodde her 1 natt i januar 2024

8/10 – Bra

Gareth

Reiste med familie
Good stay
Staff very friendly. Pool and gym good quality
Bodde her 1 natt i januar 2024

8/10 – Bra

Scott

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasent Stay
Room was clean, looked recently updated. Room service was good. Met all expectations eveb though renovations were ongoing
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Gemma

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Kulwant

Bodde her 1 natt i desember 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Jacuzzi wasn’t working
I was very disappointed the hot tub wasn’t working on our second day. The only reason I chose this hotel was for the spa facility as I have health issues that are eased when I sit in a jacuzzi. Other than that it was a pleasant stay.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pond crazy penny wise
Staff are brilliant. Smiling faces, offers of assistance brilliant service from start to finish. We did have two minor complaints though. Our bedroom was like a sauna when we arrived, and that is not an exaggeration. First thing we had to do was to turn off all the heating. Turn on the air conditioner to cold and open the windows. Breakfast was delicious with plenty of choice. However the fruit juices had been watered down so there was more water than juice. Perhaps if they were a bit more savvy on their heating the money they saved could be spent on full strength fruit juices
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Sharon

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel
Lovely hotel, conveniently located, staff were all welcoming and professional. Slightly disappointed that restaurant wasn’t open in the evening. We ate in the bar, but tables a bit too small for dining.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Christopher

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

gwendolyn

Bodde her 1 natt i desember 2023

6/10 – Grei

michael

Bodde her 1 natt i desember 2023

6/10 – Grei

Geoffrey

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All good :)
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Paul

Bodde her 1 natt i desember 2023

8/10 – Bra

Roger

Bodde her 1 natt i desember 2023

6/10 – Grei

Nathan

Likte ikke: Renhold
Smelly
The corridor absolutely stunk of a cheesy smell and there was still trays of glasses outside the room when we checked in.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Judith

Bodde her 1 natt i desember 2023

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyable stay.
Bodde her 1 natt i november 2023

8/10 – Bra

Nik

Forretningsreisende
Likte: Renhold og personale og service
Welcoming staff at reception and well organised. Inside the hotel is vastly better than outside. Comfortable bed and and clean room. Perfect for an overnight stay. Thank you for good service. Nik
Bodde her 1 natt i november 2023

10/10 – Utmerket

Mark

Bodde her 1 natt i november 2023

10/10 – Utmerket

Wendy

Bodde her 1 natt i november 2023

10/10 – Utmerket

Malcolm

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Dave

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Richard

Bodde her 1 natt i november 2023

10/10 – Utmerket

Lucy R

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Carlton

Bodde her 1 natt i november 2023