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Anmeldelser av Master Builders House Hotel

3 out of 5
Master Builders House Hotel
Bucklers Hard, Beaulieu Estate, Brockenhurst, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 100 av totalt 242 anmeldelser." "
Rangering på 8 − Bra. 93 av totalt 242 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 242 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 242 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 242 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Edward

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.
Bodde her 3 netter i mai 2024

8/10 – Bra

Janet

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the situation, friendly helpful staff excellent breakfast but on the pricey side.
Bodde her 1 natt i mai 2024

8/10 – Bra

elisabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location and attentive staff
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Julie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful setting, attentive, helpful staff, gorgeous room and fantastic food. View from the Riverside restaurant at breakfast was lovely.
Bodde her 1 natt i mai 2024

8/10 – Bra

Angela

Reiste med familie
Likte: Personale og service
Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.
Bodde her 1 natt i mai 2024

8/10 – Bra

christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Rebecca

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful building in an amazing historical location. Great value for the price, we would definitely stay again.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel,excellent staff!
Absolutely beautiful hotel,all the staff were so friendly,the room was superb,nice touch of free gin and tonic in the room and little milk bottles,far better than those plastic pods! Didn't catch the receptionist's name,but she was super friendly,we had a good laugh with her 😀
Bodde her 1 natt i januar 2024

10/10 – Utmerket

christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
One of a kind
Bodde her 1 natt i november 2023

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will be there again
Perfect location, staff very attentive and the restaurant fantastic
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very ice place to stay
Everything was really great.
Bodde her 4 netter i august 2023

8/10 – Bra

laura

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Lucy

Bodde her 1 natt i juli 2023

10/10 – Utmerket

David

Reiste med familie
Very intriguing historical location.
Bodde her 1 natt i juni 2023

6/10 – Grei

Christine

Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold og personale og service
A very nice location and very peaceful. Some areas of the old main building need attention but may be expected. Access to the upper floors has stairs with narrow treads. Staff excellent.
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

6/10 – Grei

Sue

Bodde her 1 natt i april 2023

10/10 – Utmerket

Geoff

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We will be staying again.
Had previously stayed at the Master Builders 5 years ago and the same excellent service was still displayed by all the staff. The choice and quality of the food in the restaurant and for breakfast was very good.
Bodde her 2 netter i mars 2023

6/10 – Grei

Jane

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Night with friends
Location good. Public areas were comfortable Staff were friendly but could do with more training to provide a good level of service Our room was very tired - radiator not working and plumbing suspect
Bodde her 1 natt i februar 2023

10/10 – Utmerket

tracy

Bodde her 1 natt i desember 2022

10/10 – Utmerket

Joanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous hotel
What a wonderful hotel, the staff were very helpful and friendly. The room was lovely and clean, nice touches such as a complimentary bottle of pink gin and shortbread biscuits and treats for the the doggy as well as a bed and bowl provided. Really scenic location as well would highly recommend.
Comfy doggy bed and a lots of yummy food to choose from on the pup menu
Bodde her 1 natt i desember 2022

8/10 – Bra

Paul

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family Stay
Stay good, food good, helpful staff. Amazing views. Staff should sweep floor between evening meals an breakfast. I had to ask them to v cub Lear napkins, a selection of chips etc from underneath my breakfast table. Also when I pay £239 for a family room, I would expect more than a z-bed for my daughter and I would not have hit that unless I asked,
Bodde her 1 natt i oktober 2022

8/10 – Bra

Melinda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022

6/10 – Grei

Verifisert reisende

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was disappointing but I’m pleased to say that the Manager has been in contact with me and couldn’t have been nicer and therefore I don’t really want to post anything negative as it seems the issues are in the process of being resolved.
Bodde her 2 netter i august 2022

8/10 – Bra

PAUL

Likte: Renhold og personale og service
Bodde her 2 netter i august 2022

6/10 – Grei

Steven

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Nice building. Young staff that try hard and are pleasant. Older brunette lady at checkin is the rudest person I’ve ever come across in the service industry. Unfathomably unhelpful and unpleasant. Piles of dirty bowls at breakfast, bits of dried food stuck to bowl after bowl… same with mugs and cutlery and glasses. Dirtiest crockery/cutlery have ever come across in any restaurant or hotel! Also, th included breakfast is cold yoghurt/bread/cereal only. You have to pay an extra 12-18 for pancakes or bacon/eggs/etc. Nice location, that’s the only things going for it. You’d get better service and less dirt going to a motel.
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Denise

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Maddi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2022

6/10 – Grei

sadie

Bodde her 1 natt i juli 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bench seating in main Restaurant too low for table height, cushions required even for tall guests. In all other respects a very happy and comfortable two night stay. Thank you.
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Lester

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juni 2022

6/10 – Grei

Sue

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Jo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful property on the river so you can sit outside and view the boats and hear the wind in the trees and birds; so tranquil and picturesque. Staff were friendly and welcoming, we had our baby son with us and they accommodated room service (top floor) from the restaurant and knocked quietly so as not to wake him. So thoughtful. Our room (a chic room) was spacious - which we needed for his cot - and had views over the historic buildings and river. The room was clean - no shower but the building is old so probably couldn't be fitted in; if that's a deal-breaker it may be worth checking if your room has one. It worked better to have a bath for us with a little one. The bed was big and comfy. TV, wifi and tea/ coffee (pod machine), fresh milk and a G&T in the room. Lovely. At breakfast there was a table with a high chair already set up for us; great service. We were told our son could make as much mess and not to worry; we'd never leave it in a mess but it was a nice touch to be reassured. The service was warm and good, a change to a dish easily accommodated, food was delicious. Check-out was friendly as the rest of the stay; feedback was asked for - all positive from us but again, they care. Only 2 things to comment on: There are free (7kw) pod point chargers for customers that currently don't show on the app; big plus. There's an issue with calling in at the moment, had to call a few times to book breakfast time but very minor issue.
Bodde her 1 natt i juni 2022

2/10 – Forferdelig

Christopher

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Food not if there’s a wedding !!
If there is a wedding at the hotel It provides no facilities for its guests , that is no food at lunchtime or afternoon snacks There is a facility for an evening meal in a plain room without windows The hotel needs to make some arrangements for this situation as it is certainly not at the budget rand of the range
Bodde her 1 natt i mai 2022

8/10 – Bra

Jane

Bodde her 1 natt i april 2022

8/10 – Bra

Graham

Likte: Renhold og overnattingsstedets bygg og tilstand
Service much improved since last year.
Bodde her 2 netter i april 2022

8/10 – Bra

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022

10/10 – Utmerket

daniel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, service, although only beer available was Guinness believe it or not. Hopefully that's temporary.
Bodde her 1 natt i mars 2022

8/10 – Bra

Jacqueline

Bodde her 1 natt i mars 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful location
We had a lovely stay the staff were friendly and the food was good, lovely old building with character but just needs a little updating in the room we stayed in.
Bodde her 1 natt i februar 2022

8/10 – Bra

pamela

Bodde her 1 natt i februar 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel on the edge of the New Forest, stayed one overnight and had an excellent evening meal also which was good value. Nice bar and by the river, morning views are worth the stay alone
Bodde her 1 natt i januar 2022

8/10 – Bra

Robert

Likte: Personale og service
Bodde her 2 netter i januar 2022

10/10 – Utmerket

Delia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely wonderful service by all staff lovely stay and fantastic food
Bodde her 2 netter i januar 2022

8/10 – Bra

Carol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable friendly hotel in stunning location
Comfortable hotel in a lovely location. Comfortable rooms. Some period character but modern bedroom. Good food and very friendly staff. We stayed in the winter so weren’t really able to take full advantage of the gardens and the view which would be stunning in the summer.
Bodde her 2 netter i januar 2022

10/10 – Utmerket

Suzanna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the small nautical details dotted around and that it was a dig friendly hotel.
Bodde her 1 natt i desember 2021

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, history and staff
The location and historic nature of this hotel makes it a very special place. The building is beautiful and we had one of the luxury rooms with views of the river and the village. The room was lovely, warm and comfortable with a great bathroom. The staff are all very friendly and helpful with advice of the local area, walks, pubs etc. Food at the hotel was very good. Dinner menu was varied and breakfast had lots of options too. Overall a really enjoyable stay and would recommend.
Bodde her 1 natt i desember 2021