Hoteller nær Broadlawns Medical Center

«Always great »

«Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly »

«A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. »

«We were able to hear neighbors noises Staff was nice Breakfast was nice Great location to explore the town »

«Didn’t see it»

«Fin beliggenhet i gåavstand til Iowa Capitol med parkeringshus (1$10/dag) på baksiden. Stort nyoppusset og nyutstyrt rom. Stort bad, også. Veldig hyggelig liten restaurant og vinbar, Hobnob) ved siden av inngangen. Den mer formelle restauranten var også grei. Savnet litt hygge i den store lobbyen. Mer «schwung» på teppene i korridorene oppover»

«Nice staff and very nice room»

«Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not ...

«Clean room. Really nice showers»

«The staff was rude... Hot didn't work.breakfast sucked..»

«I traveled for work and the staff was friendly from beginning to end. Each person, from valet to front desk were pleasant to work with. The rooms were not carpeted, and instead had linoleum wood flooring, which I was fine with and honestly preferred. Bathrooms were clean, and the area was easy to walk to and from the events center. I'd stay here again. »

«Rooms, pool, hot tub, breakfast & staff were all great.»

«Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site.»

«The staff seems overworked and stressed.»

«Breakfast great. Hottub was out of service. Staff at check in and check out was fabulous. »

«This hotel was very clean. The initial staff at check-in was very polite. The staff changed at 11 PM was very rude. Breakfast didn’t start till 7 AM and most of the guest staying with us had to be leaving at that time. Nice place to say but rude late shift staff. Not staying here again.»

«Best breakfasts I've had in a long time. We parked at 5th and Keo, worked out great! Room was clean, beds were comfortable, staff was very friendly and helpful. Kids enjoyed the pool!»

«Clean rooms »