Restaurant
Sjekk tilgjengelighet

Anmeldelser av Novotel Bristol Centre

4 out of 5
Novotel Bristol Centre
Victoria Street, Bristol, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 460 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 394 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 92 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1001 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Odd Gunnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2019
Svar fra Iain France den 7. jan. 2019
Delighted to see you had a great visit and thanks for posting your rating. See you back at Novotel again soon. Warmest regards, Iain France - General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt for oss
Dro til Bristol med mannen min og vår 2 år gamle son, og komforten var uslåeleg. Rommet var av god storleik, frukosten var kjempegod, dei ansatte var svært hyggelege og hjelpsomme, og hotellet låg fint til med kort gåavstand til både togstasjonen og sentrum. Her vil me kome tilbake til!
Bodde her 3 netter i august 2018
Svar fra David - Guest Service Manager den 31. aug. 2018
Virkelig fornøyd med at du hadde et godt opphold hos oss, se deg igjen, varme hilsen, Novotel Bristol

10/10 – Utmerket

Stephanie

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Loved the hotel, loved the food and drinks, loved the location and loved the staff…great hotel highly recommend it.
Bodde her 2 netter i mai 2024
Svar fra JM den 24. mai 2024
We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. It is always a pleasure to receive positive feedback and I am happy to hear that you had a good stay with us.I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we are sure that your next visit will be as pleasant as the previous one.

6/10 – Grei

Paul

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Hotel is very nice , clean . With good sized rooms as you expect in a Novotel . Only real complaints relate to the heating , as numerous other reviews have mentioned , the internal room temperature of the rooms is locked at 19 degrees . No amount of adjusting of the baffling heater controls ( no instructions provided ) will get it to move up or down . I got the readout to change to 22 degrees and it made zero difference . I then got it to show “off” on the display , it still continued to ( noisily) pump out 19 degree air all night . In the end we took out the provided electric oil radiator , and plugged that in to get some heat into the room . Which brings us to the next problem , mains sockets , or the lack of , our room - 135 , had one single mains socket (That’s a single socket , not a double ) and no USB’s , this is completely unacceptable in this day and age , for a couple staying together With phones. iPads , earbuds etc to charge . Even a Travelodge has at least two double sockets , both with USB’s in their premium rooms , so to have only a single socket in a £100 plus a night room is an insult. Get your act together Novotel , this is penny pinching to an insulting level .
Bodde her 2 netter i mai 2024
Svar fra JM den 8. mai 2024
Thank you for taking the time to share your feedback about your recent stay with us. We have now adjusted our systems to now work on full air conditioning therefore ensuring the rooms are now cooling. I can also confirm that we are in the process of adding USB sockets to our bedrooms with 1 floor already being complete.We thank you again for your feedback and we hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Catherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable accommodation.
Bodde her 2 netter i april 2024
Svar fra JM den 29. apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and only a short walk from city centre. Plenty of amenities and bars/restaurants nearby.
Bodde her 1 natt i mars 2024
Svar fra JM den 24. apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Shabir og Weston Super Mare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Value for money property
Bodde her 1 natt i april 2024
Svar fra JM den 24. apr. 2024
We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. It is always a pleasure to receive positive feedback and I am happy to hear that you had a good stay with us.I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we are sure that your next visit will be as pleasant as the previous one.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra JM den 24. apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

SH

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was big for the price. Service staff was kind and helpful.
Bodde her 2 netter i april 2024
Svar fra JM den 24. apr. 2024
Thank you for taking the time to share your feedback. We are glad that you had a good stay with us and that the team was kind and helpful. We hope to welcome you back to our hotel very soon!

8/10 – Bra

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel convenient for transport links
Bodde her 1 natt i mars 2024
Svar fra JM den 3. apr. 2024
Thank you for the review of our hotel! We are glad you had a good stay and hope to see you again very soon.

8/10 – Bra

john

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I couldn’t fault the property and all the staff were lovely and very helpful My room was very nice and very clean And breakfast was great with a lovely and efficient staff For me the whole stay was perfect ! John Hankins
Bodde her 2 netter i mars 2024
Svar fra JM den 4. apr. 2024
We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. It is always a pleasure to receive positive feedback and I am happy to hear that you had a good stay with us.I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we are sure that your next visit will be as pleasant as the previous one.

10/10 – Utmerket

richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra JM den 26. mars 2024
Thank you for taking the time to share your feedback. We are glad to see that you had a good stay with us and we hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra JM den 26. mars 2024
Thank you for taking the time to share your feedback and we are happy to see that your had a good stay with us. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Sara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra JM den 25. mars 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Damian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo perfecto…volveremos seguramente
Bodde her 2 netter i mars 2024
Svar fra JM den 11. mars 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Grei

Daryl

Reiste med partner
Likte: Renhold og personale og service
A decent enough stay, but the TV had many of the channels missing. To be fair, they offered a new room, but not on after you'd unpacked for a day.
Bodde her 2 netter i mars 2024
Svar fra JM den 11. mars 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Mary

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Very friendly staff but room only equipped for 1 person (armchair towel tbags etc)
Bodde her 2 netter i mars 2024
Svar fra JM den 11. mars 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Gilles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything good
Bodde her 1 natt i februar 2024
Svar fra JM den 5. mars 2024
Thank you for taking the time to leave a great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/A
Bodde her 2 netter i februar 2024
Svar fra JM den 29. feb. 2024
Thank you for taking the time to leave a review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon.

10/10 – Utmerket

Abiodun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra JM den 29. feb. 2024
Thank you for taking the time to leave a review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Andrew

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Ok, but I’ll try to stay elsewhere next time.
The room was ok, a bit rough around the edges feels a bit dated compared to the more modern Premier Inn just up the street. No Aircon in the room which made it hot during the night, the windows did open, but the room faced onto the street where building works were taking place early in the morning. The towel was grubby. The place felt a bit tired. I was also tired after 2 nights of bad sleep due to being hot. The room had a fridge with 2 complimentary cartons of water, I appreciated this.
Bodde her 2 netter i februar 2024
Svar fra JM den 26. feb. 2024
Thank you for taking the time to share your feedback about your recent stay with us. As always we appreciate honest feedback from our guests and we will do what we can to address the issues that you have raised.

10/10 – Utmerket

Geraldine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Stavros

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great choice
Really great hotel. Close to the city centre and the train station. Comfortable and clean room, and very nice restaurant. Great breakfast as well. We really enjoyed our stay there. Staff were really helpful as well.
Bodde her 1 natt i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for the review of our hotel and as always we appreciate the kind feedback your have given! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Leonid

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Grei

Samuel

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
.
Bodde her 1 natt i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Louise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for taking the time to leave the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Sardar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Novotel Bristol
Perhaps the food for breakfast could be improved but other than that, everything was great. Thank you.
Bodde her 1 natt i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for the review of our hotel and as always we appreciate the feedback your have given! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Grei

Adam

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra JM den 22. feb. 2024
Thank you for taking the time to share your feedback about your recent stay with us. We hope to welcome you back to our hotel very soon!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Faulty shower
Very friendly amd helpful reception staff when booking in. Shower did not drain and flooded bathroom. The house keeping member told us she had reported the problem the day before, yet they still booked us into the room. Reception staff offered nothing to resolve the problem, i had to ask for another room so we were able to shower!! Very much delayed our day. Nice breakfast, but overall very disappointing.
Bodde her 1 natt i februar 2024
Svar fra JM den 12. feb. 2024
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations due to the issues you have brought to our attention.We very much appreciate your sharing your concerns therefore giving us the opportunity to address them and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 – Bra

Elizabeth

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Positives: The staff at the novotel were helpful and friendly. The additional activities for children were appreciated. The bed and bedding were comfy. Rituals toiletries were lovely. Plenty of towels and complimentary water was lovely. Breakfast food was good and gluten free options appreciated. Ways to improve: Decor is very tired and in need of rejuvenation. Carpets had seen better days.At breakfast gluten free options and decaf coffee was not readily avaliable. Once requested it took quite a while to have these items delivered.Children said the sofa beds were uncomfortable. Lots of local conatruction so quite noisy.
Bodde her 1 natt i februar 2024
Svar fra JM den 12. feb. 2024
Thank you for taking the time to leave a review of our hotel! We appreciate the feedback that you have left however we are glad that on the whole you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Ann

Likte: Renhold og overnattingsstedets bygg og tilstand
Cold
Although the room was well furnished and comfortable we were cold. There were no instructions for the heater and, although we turned up the thermostat, it took over an hour for the temperature to go up 2 degrees. There did not appear to be any way to have heating without the noisy fan. We enquired at reception and they said they would send maintenance. No one came during the 2 hours we were getting ready to go out and when we returned later in the evening the heating had been turned off! This was disappointing as everything else about our stay was fine.
Bodde her 1 natt i februar 2024
Svar fra JM den 5. feb. 2024
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I was glad to see that in general you were happy with your stay however I am sorry that your experience did not meet your expectations due to the temperature in your room.We very much appreciate your sharing your concerns therefore giving us the opportunity to address them and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 – Forferdelig

Jennifer

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Comfortable, pleasant room. Experience spoiled by rude staff
Bodde her 1 natt i februar 2024
Svar fra JM den 5. feb. 2024
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations.We very much appreciate your sharing your concerns therefore giving us the opportunity to address them and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Utmerket

patrick

Bodde her 1 natt i februar 2024
Svar fra JM den 5. feb. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Rob

Bodde her 2 netter i januar 2024
Svar fra JM den 30. jan. 2024
Thank you for taking the time to leave the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra JM den 29. jan. 2024
Thank you for taking the time to share your feedback and we are glad to hear that you had a decent stay at the Novotel. We hope to welcome you back to our hotel very soon!

4/10 – Dårlig

Kai

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
poor
Room was okay overall but AC didnt work during extreme cold weathers. Cleaners leaving windows open and when reporting the issue to reception nobody came to help and received no compensation
Bodde her 7 netter i januar 2024
Svar fra JM den 24. jan. 2024
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations.We very much appreciate your sharing your concerns therefore giving us the opportunity to address them and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Utmerket

Charles

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra JM den 24. jan. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Chia-Nan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra JM den 24. jan. 2024
Thank you for taking time to leave a review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Monique riza

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra JM den 24. jan. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Wilson

Bodde her 2 netter i desember 2023
Svar fra JM den 24. jan. 2024
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Colin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra JM den 24. jan. 2024
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Katherine

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i desember 2023
Svar fra JM den 25. jan. 2024
Thank you for taking the time to review our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Gary

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, reasonably priced, in good location
I tend to always stay here when visiting Bristol as rates are reasonable and location is quiet but still close to all the activities. My only concern is navigating my way to the hotel due to all the one-way roads, bus lanes & raod closures but that's an issue with Bristol not Novotel
Bodde her 1 natt i desember 2023
Svar fra JM den 24. jan. 2024
We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

4/10 – Dårlig

Simon

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Cold rooms and random missing items in each room.
Rooms were cold, numerous in rooms items were different in every room, soap, coffee machine, cream, water, shower gell etc.
Bodde her 1 natt i desember 2023
Svar fra JM den 24. jan. 2024
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations.We very much appreciate your sharing your concerns therefore giving us the opportunity to address them and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Utmerket

PAUL

Bodde her 1 natt i desember 2023
Svar fra JM den 24. jan. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Matthijs

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Locatie was perfect. Loopafstand van het treinstation en stad. Schoon hotel en aardig personeel
Bodde her 2 netter i desember 2023
Svar fra JM den 5. des. 2023
Bedankt voor de mooie beoordeling van ons hotel! Wij zijn blij dat u genoten heeft van uw verblijf en hopen u snel weer te zien.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra JM den 5. des. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Christine

Bodde her 1 natt i desember 2023
Svar fra JM den 5. des. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 – Dårlig

Jean-Claude

Likte: Renhold og personale og service
Centralt beliggende. Tv virkede ikke. Kun koldt vand søndag morgen.
Bodde her 3 netter i november 2023
Svar fra JM den 28. nov. 2023
Tak fordi du tog dig tid til at fortælle os om din oplevelse på Novotel Bristol Centre. Jeg beklager, at din oplevelse ikke levede op til dine forventninger; tillad mig at udtrykke min dybeste undskyldning.Vi beklager også problemerne med varmtvandssystemet, der betød, at vi ikke havde varmt vand søndag morgen. Vedligeholdelse var i stand til at få det genindsat kl. 10.30, men vi sætter pris på, at der ville have været tid, hvor gæsterne blev berørt, og vi undskylder for ulejligheden.Du kan være sikker på, at vi træffer de nødvendige foranstaltninger for at løse problemet og forhindre fremtidig hændelse.Vi sætter pris på, at du deler dine bekymringer, og det er vores håb, at du vil give os mulighed for bedre at kunne betjene dig i den nærmeste fremtid.

6/10 – Grei

Sarah

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel in a good position for centre of Bristol, but lack of hot water due to boiler issues really ruined the stay.
Bodde her 1 natt i november 2023
Svar fra JM den 28. nov. 2023
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. We are sorry over the issues with the hot water system that meant we had no hot water on Sunday morning. Maintenance were able to get it reinstated by 10.30am but we do appreciate there would have been time where are guests were affected and for this we apologise for any inconvenience caused.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.