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Anmeldelser av Four Points by Sheraton Brisbane

4 out of 5
Four Points by Sheraton Brisbane
99 Mary Street, Brisbane, QLD

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 558 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 295 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1002 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Camilla

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Martin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good and comfy bed, great breakfast buffet and personnel.
Bodde her 1 natt i juli 2022
Svar fra Guest Relations Team, Four Points Brisbane den 13. juli 2022
Dear Martin, Thanks for the great feedback and delighted that you had an enjoyable stay and found our service and facilities to your liking. We hope to see you again. Kind regards

4/10 – Dårlig

Kathryn

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in is slow. I was allocated a room already occupied by someone else (awkward), reallocated another room but that took time, the air conditioner in the room was really noisy, my car was damaged in valet parking area, valet parking is very expensive. A disappointing experience. Will not rebook and do not recommend. Should have booked the Quest across the road.
Bodde her 1 natt i mai 2024

8/10 – Bra

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When we first arrived, the small front lobby was full of people and luggages everywhere. Likely fans from the big soccer championship. Not a great first impression. Everything else was good. The room was modern and clean.
Bodde her 2 netter i mai 2024
Svar fra Guest relations team, Four Points Brisbane den 20. mai 2024
Dear Marc,Thanks for your feedback and thanks for choosing to stay with us at the Four Points Brisbane. I can appreciate that the lobby area is rather small especially when large groups are checking in as it was a busy weekend in the city with the NRL Magic Round and impacted on your first impression. Having said that, we hope you enjoyed your stay and that you will stay with us again when you next travel this way.Kind regards

8/10 – Bra

Jenni

The room was great! The bed very comfortable, the room clean and well appointed. Breakfast was the big let down. $25 for a ‘hot’ breakfast that was stone cold. Very disappointing, not the way you want to end your stay.
Bodde her 1 natt i mai 2024
Svar fra Guest relations team, Four Points Brisbane den 14. mai 2024
Dear Jenni,Thanks for your feedback and pleased you had an enjoyable stay with us. Disappointed that we failed to meet your expectations in relation to the breakfast and your feedback has been addressed with our Executive Chef to ensure improvements follow.We hope to welcome you back again in the near future.Kind regards

10/10 – Utmerket

Sheldon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to cbd and transport. Room and hotel was clean
Bodde her 3 netter i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 12. mai 2024
Dear Sheldon,Thanks for your feedback and pleased you had an enjoyable stay and found our central location convenient. We look forward to seeing you again.Kind regards,

6/10 – Grei

Chieu-Anh

Reiste med familie
Likte ikke: Fasiliteter
The hotel location is close to Queen St Mall and the bed was comfy. Stayed for 4 days, and we received one complimentary 600ml water bottle. The tea wasn't replenished however, we kept getting milk (although we didn't use any of it). My main concern was that each time we had the airconditioner on, it triggered our asthma. Unsure whether there was dust coming through the vents but when we switched it off, my sister and I were fine.
Bodde her 3 netter i april 2024

6/10 – Grei

Claire

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Well located, fine if you are looking for basic accommodation. No frills - not even soap to wash your hands but it was clean.
Bodde her 1 natt i april 2024

8/10 – Bra

Norman

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and comfortable bed but no view. Great location just couple of blocks from queen’s mall and a lot food options in surrounding area.
Bodde her 2 netter i april 2024

10/10 – Utmerket

suyapa

Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff, location, services were all excellent, no noise at night , you feel very safe. I will stringly recomend this hotel without any hesitation. 😊😊😊😊
Bodde her 6 netter i april 2024

10/10 – Utmerket

suyapa

The service was great. Staff was very nice
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Lisa

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
Got charged breakfast when on the site said it was free not pool no restaurant
Bodde her 3 netter i april 2024

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and very nice staff
Bodde her 2 netter i mars 2024

8/10 – Bra

Wang

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Modern hotel fully fledged. Room service not good enough.
Bodde her 3 netter i mars 2024

8/10 – Bra

Hiroko

Likte: Renhold og overnattingsstedets bygg og tilstand
Close to cbd, easy to walk around.
Bodde her 1 natt i mars 2024
Svar fra Guest relations team, Four Points Brisbane den 24. mars 2024
Dear Hiroko,Thanks for choosing to stay with us at the Four Points Brisbane and pleased you had an enjoyable stay and found our central location convenient. We hope you will stay with us again.Kind regards,

10/10 – Utmerket

Giovanni

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to shopping and restaurants
Bodde her 3 netter i mars 2024
Svar fra Guest relations team, Four Points Brisbane den 18. mars 2024
Dear Giovanni,Thanks for your feedback following your recent stay and pleased that you enjoyed your stay and the hotel's convenient location. We hope to see you again soon.Kind regards

6/10 – Grei

Barry

Likte: Renhold og personale og service
room amenities need upgrading, i mean, only a teaspoon in draw/ where's the bottle opener, otherwise, all good.
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Team, Four Points Brisbane den 11. mars 2024
Dear Barry,Thanks for choosing to stay with us at the Four Points Brisbane and hope you had an enjoyable stay. We appreciate your feedback and this is certainly taken on board. We hope you will stay with us again when you are next in Brisbane.Kind regards

8/10 – Bra

Geoffrey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
TV options limited and no program guide.
Bodde her 1 natt i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 29. feb. 2024
Dear Geoffrey,Thanks for choosing to stay with us at The Four Points by Sheraton Brisbane and hope you had an enjoyable stay. Your feedback is very important to us and certainly taken on board.We hope to welcome you back again when you are next in Brisbane.Kind regards

2/10 – Forferdelig

SHIH-HUA

Reiste med familie
Likte ikke: Personale og service og romkomfort
CP 值太低,房間小,價位高,不會再想入住!!
Bodde her 7 netter i februar 2024

8/10 – Bra

Alexandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i februar 2024

8/10 – Bra

irene

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Loren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 1 natt i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 26. feb. 2024
Dear Loren,Thanks for your feedback and pleased that your had an enjoyable stay with us and look forward to welcoming you back in the not too distant future.Kind regards,

6/10 – Grei

Gary

Reiste med partner
Likte: Personale og service
On the first night our hot water was just luke warm but they did send someone up the next day to turn it up. The vanity had hairline cracks in it which were going black. Very unhealthy in our eyes. Our room didnt get serviced the next day after our first night but may have been our fault for having the wrong lights on. Which I must say, there is no sign telling you about what lights to leave on if you want your room serviced. The staff were very obliging and lovely. Overall, it was ok.
Bodde her 3 netter i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 26. feb. 2024
Dear Gary,Thanks for choosing to stay with us at the Four Points Brisbane although disappointing that we failed to meet your expectations on a number of occasions which has impacted your stay. Your feedback has been addressed with the team to ensure improvements follow.We hope to welcome you back again when you are next travelling to Brisbane.Kind regards

6/10 – Grei

Lynette

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointing service
Room wasn’t ready at check-in time. Had to wait over 40 minutes. Got to room and had booked for 5 people and then had to ask them to come and make up sofa bed. Went for breakfast the next morning- got back to the room and keys wouldn’t work, all well before check out time of 12pm. No apologies provided for any of this. Room itself was great, very comfortable and clean. Service not so great.
Bodde her 1 natt i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 22. feb. 2024
Dear Lynette,Thanks for your feedback following your recent stay at the Four Points Brisbane although disappointed we failed to meet your expectations. Please accept our sincere apologies for the service shortfalls and this has been addressed with our team to ensure improvements follow. We do hope we have the opportunity to welcome you back in the not too distant future.Kind regards

6/10 – Grei

Danny

Forretningsreisende
Likte: Romkomfort
Verblijf viel tegen
Bodde her 6 netter i februar 2024

10/10 – Utmerket

Edward

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One night stay but the concierge was very welcoming and appreciated the advice checking in and guiding us to get around the city and to the event we had that night. Nice hotel, clean and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 19. feb. 2024
Dear Edward,Thanks for your feedback and pleased you had an enjoyable stay and our friendly staff we able to assist you with your plans during your stay. We look forward to welcoming you back again.Kind regards

8/10 – Bra

Ben

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Sarah

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Rachel

Bodde her 4 netter i februar 2024

10/10 – Utmerket

Deborah

Bodde her 1 natt i februar 2024

8/10 – Bra

Brendan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service
Bodde her 2 netter i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 12. feb. 2024
Dear Brendan,Thanks for choosing to stay at the Four Points by Sheraton Brisbane and pleased the hotel, along with its service and facilities met your expectations. We look forward to welcoming you back when your travels bring you back to Brisbane.Kind regards

4/10 – Dårlig

Lea

Reiste med familie
Likte ikke: Personale og service
Our room was not ready for us, even though we told them we were going out and needed to get ready, it took the, 2 hours after check in time to get our room. We were late and underdressed. The pool is next door.
Bodde her 1 natt i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 5. feb. 2024
Dear Lea,Thanks for your feedback following your recent stay and disappointed that we failed to meet your expectations, especially in relation to the delay with your room being ready which clearly impacted on your stay. We do hope that we have the opportunity to welcome you back on another occasion to prove that we are capable of much better.Kind regards

4/10 – Dårlig

Ivy

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
What I booked is not clear as what I have booked we have to go next door for a swim I thought is the swimming pool is in the building but we have to go across the road to use the swimming pool for the money is too much I won’t be staying there again.
Bodde her 2 netter i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 5. feb. 2024
Dear Ivy,Thanks for choosing to stay with us at the Four Points Brisbane and we appreciate your constructive and honest feedback. We apologise that we fell short in meeting your expectations and will certainly work towards improvement.Kind regards

6/10 – Grei

melinda

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lynda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tony

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very clean and bed was comfortable.
Bodde her 1 natt i februar 2024
Svar fra Guest relations team, Four Points Brisbane den 5. feb. 2024
Dear Tony,Thanks for your feedback and pleased that you had an enjoyable stay and found the service and facilities met your expectations. We look forward to welcoming you back again when you are next in Brisbane.Kind regards

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 30. jan. 2024
Dear Patricia,Thanks for your feedback and pleased that you had an enjoyable stay and our central location. We hope we have the opportunity to welcome you back when you are next in Brisbane.Kind regards,

8/10 – Bra

Dinah

Reiste med partner
All the staff were very friendly and helpful. No issues with anything.
Bodde her 2 netter i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 28. jan. 2024
Dear Dinah,Thanks for your feedback and pleased you had an enjoyable stay and the service and facilities met your expectations. We look forward to hosting you again in the near future.Kind regards,

8/10 – Bra

Yoshihiro

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good enough
Bodde her 2 netter i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 23. jan. 2024
Dear Yoshihiro,Thanks for your feedback and pleased you had a nice stay and hope you will choose us again when you are next visiting Brisbane.Kind regards

10/10 – Utmerket

Rashida

Bodde her 1 natt i januar 2024

8/10 – Bra

Gillian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

John

Likte: Personale og service
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Mats

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Callum

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool bar was awesome. There could have been more information regarding laundry
Bodde her 3 netter i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 11. jan. 2024
Dear Callum,Thanks for your feedback and pleased you had a nice stay with us and enjoyed the pool area. Your comments regarding the laundry are duly noted and shared with the team.Kind regards

10/10 – Utmerket

Joanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel!
This is a great hotel, very central, clean and a lovely basic breakfast.
Bodde her 1 natt i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 9. jan. 2024
Dear Joanne,Thanks for your feedback and pleased you enjoyed your stay and the hotel, along with its service and facilities met your expectations. We look forward to hosting you again.Kind regards

10/10 – Utmerket

Phillipa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Shaun

Likte: Renhold og personale og service
Great to share the pool with Westin next door. Very convenient to everywhere.
Bodde her 1 natt i januar 2024
Svar fra Guest relations team, Four Points Brisbane den 9. jan. 2024
Dear Shaun,Thanks for your feedback and pleased that you had an enjoyable stay with us and we hope to welcome you back again soon.Kind regards

10/10 – Utmerket

Yoko

Bodde her 4 netter i desember 2023

8/10 – Bra

Safin

Reiste med partner
👍
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Sundar og San Ramon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023