Experience modern comfort in our beautifully appointed 2-bedroom, 2-bathroom apartment located in the prestigious Gallery House. Ideally situated next to the lively Portside Wharf precinct, this contemporary residence promises a standout stay. Enjoy resort-style amenities, including a rooftop infinity pool, expansive BBQ deck, and serene green spaces all designed to help you relax and make the most of your visit.
Living Area
Relaxing sofa setup
Stylish coffee table
Flat-screen TV for entertainment
Complimentary high-speed Wi-Fi
Ducted air conditioning
Ceiling fan for added comfort
Bedroom 1 – Master with Ensuite
Queen-size bed with premium bedding (quilt, pillows, and linens)
Bedside table and reading lamp
Ducted air conditioning
Ceiling fan
Bedroom 2
Queen-size bed with cozy bedding and linens
Bedside table and lamp
Ceiling fan
Bathroom 1 – Ensuite
Walk-in shower and toilet
Fresh towels and bath mat
Hairdryer
Complimentary toiletries: shampoo, conditioner, body wash, hand soap, and toilet paper
Bathroom 2
Shower and toilet
Fresh towels and bath mat
Complimentary toiletries: shampoo, conditioner, body wash, hand soap, and toilet paper
Fully Equipped Kitchen
Full-sized fridge, oven, and stove
Microwave, toaster, kettle
Cookware, utensils, plates, and glassware
Dining Area
Dining table with seating for meals or work
Laundry Facilities
In-unit washing machine
Iron and ironing board
Portable drying rack
Private Balcony
Outdoor seating — perfect for morning coffee or evening relaxation
Additional Perks
Complimentary onsite parking
✔︎ Guests will have full, private access to the apartment, excluding any locked storage areas.
✔︎ Comprehensive check-in and access details will be sent prior to your arrival for a smooth and easy entry.
✔︎ You are welcome to enjoy the following shared facilities:
– Rooftop deck
Please note: The common areas are managed by the building’s body corporate. In the event that any shared space is unavailable due to maintenance or building regulations, refunds cannot be issued.
Your comfort and privacy are our top priorities we want you to feel right at home during your stay.
Should you have any questions or need assistance at any point, feel free to reach out to us via the app messaging.
We’re just a message away and always happy to help.
Key Pick-Up Information:
Your keys can be collected from a nearby store, located just a short 2-minute walk from the property.
Store Address:
Shop 7/39 Hercules Street, Hamilton QLD 4007
Store Hours:
Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 9:00 PM
Important: Please ensure you collect the keys during the store’s operating hours. If you are unable to do so, let us know in advance and we’ll do our best to assist with alternate arrangements.
Check-In and Check-Out Times:
Check-In: From 3:00 PM
– Early check-in may be possible but is subject to availability. To guarantee early access, we suggest booking the night prior if available.
Check-Out: By 10:00 AM
– Late check-out is subject to availability and may incur an additional fee. For guaranteed extended time, we recommend booking an extra night.
Luggage Policy:
Unfortunately, we’re unable to store luggage before check-in or after check-out for security and insurance reasons. Thank you for your understanding.
Parking Information (if applicable):
Please note that parking access is only available during your reservation period. We cannot allow access before check-in or after check-out as the space is required by our cleaners for turnover.
Appliance Notice:
The dishwasher is currently undergoing maintenance and is not in working order. Kindly refrain from using it during your stay. We apologize for the inconvenience and appreciate your patience.
Reservation Acknowledgment:
By confirming your booking, you agree that you have read and accepted the full listing details and house rules. Please note that any details clearly outlined during the booking process cannot be raised as a dispute after confirmation. Your cooperation ensures a smooth and enjoyable experience for all parties involved.
Welcome to Your Home Away From Home!
To ensure everyone has a wonderful stay, we kindly ask you to follow these house rules:
Parties and Gatherings
To maintain a peaceful atmosphere, parties and gatherings aren’t allowed, a penalty of $500 will apply and may result in the termination of your stay without a refund if this rule is violated.
Noise Guidelines:
Please keep noise to a minimum during these hours: 7 PM to 8 AM
No Smoking
This property is strictly non-smoking. If the fire alarm is triggered due to smoking, it may result in a fee of up to $1,500 from the fire rescue department. Please help us keep everyone safe!
Tampering with smoke alarms, covering them, or turning them off will result in a $300 penalty.
No Pets
While we love animals, we can’t accommodate pets due to allergies and other concerns. Bringing pets to the property will result in a $300 penalty, plus the cost of any damages/extra cleaning caused by the pet.
Keys
You’ll receive one set of keys. If you need an extra set, just let us know, and we’ll do our best to accommodate you. Please note that lost keys come with a $250 fee plus locksmith charges and GST.
Please keep your keys and access cards with you, as we won’t be onsite after hours. If you get locked out, call-out fees will apply:
🔒 4 PM to 7 PM: $55
🔒 7 PM to 10 PM: $80
🔒 After 10 PM - 9 AM: $120 (Subject to availability.)
Check-in and Check-out
Check-in is from 3 PM to 8 PM, and check-out is by 10 AM. If you need to adjust these times, just reach out—we’ll do our best to help! Late check-out is available for $25 until 12 PM.
Towels
Each guest receives one towel. If you’d like extra towels, just give us a heads up a day before check-in for a small fee of $8 each.
Keep It Clean
We kindly ask that you keep shoes off the bed and furniture. Please take care with food and drinks to avoid spills, and remember to clean up after using the kitchen. We appreciate your cooperation!
Please avoid flushing any feminine products, as this can damage the septic system. If blockages occur due to improper disposal, repair costs may apply.
Respect the Environment
Please don’t throw any litter out of the windows. We appreciate your help in keeping the property tidy!
Guests
Only those listed in your booking are permitted to stay overnight. If additional guests visit, they are the responsibility of the primary guest.
If the guest maximum occupancy exceeded, we may need to ask extra guests to leave.
Reporting Issues
Should you encounter any cleaning or maintenance issues, please notify Alice’s Home within 3 hours of check-in. Any concerns reported beyond this timeframe will be considered as your acceptance of the property’s condition.
Conduct
To ensure the safety and well-being of all guests and the property, we reserve the right to request a guest's departure if there is reasonable suspicion of illegal activity, damage, or potential harm. No refunds will be issued, and alternative accommodation will not be provided in such cases.
Access for Maintenance
We ask for your understanding in allowing access to the property for necessary repairs or inspections, with reasonable notice. In emergencies, we may need to enter without prior notice.
Liability
As this is a privately owned home, neither Alice’s Home nor the Owners are responsible for accidents, injuries, or illnesses that may occur on the premises. We also cannot be held liable for lost or stolen personal belongings. By staying with us, you acknowledge these risks.
Damage
Guests are responsible for any damage or loss to items in the home. This includes furnishings, linens, and other contents. The cost of repair or replacement will be charged to the guest.
Thank you for taking the time to read through our guidelines!
We hope you enjoy your stay and feel right at home. If you have any questions or need assistance, don’t hesitate to reach out!
